Top 5 Clerical worker Jobs in Dubuque, Ia

Member Services Representative
Medical Associates —Dubuque, IA
- Full-time
- Microsoft Excel
- High school diploma or GED
- In-person
- Profit sharing
- Wellness program
1d
Receptionist - Psychiatry/Psychology
Medical Associates —Dubuque, IA
- Full-time
- Psychiatry
- Computer literacy
- Administrative experience
- Profit sharing
- Wellness program
1d
Campus Security Officer
Northeast Iowa Community College —Peosta, IA
- $16.39 an hour
- Part-time
- Driver's License
- University
- Data entry
Student Worker
Sodexo —Dubuque, IA
- $12 an hour
- Online Application
- Serving
- Cooking
- Office
- Paid holidays
- Health insurance

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Office Assistant/Receptionist
White Front Feed & Seed —Cascade, IA
Perform data entry, filing, and document proofreading to ensure accuracy and organization. Manage multi-line phone systems, directing calls accurately and…
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6d
Administrative Clerk
Sodexo —Dubuque, IA
They will serve as an information resource, will maintain office records, generate correspondence, liaise with clients, vendors, and outside entities, and will…
$18 - $20 an hour

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Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associatesProcesses payroll documentation for pay adjustments by…
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CUSTOMER SERVICE SPECIALIST (GEN)
FRANKLIN COUNTY CLERK OF COURTS —Columbus, OH
No special license or certification is required. Ability to carry out instructions in written, oral or picture form; deal with problems involving several…
From $20.30 an hour

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Member Services Representative

Medical Associates -
Dubuque, IA

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Job Details

Full-time
1 day ago

Benefits

Profit sharing
Wellness program
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Work from home
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Customer Service/Insurance Services Dubuque, Iowa
Posting Closes: 08/10/2026

Description

If you are looking for a customer service-based position that has a variety of clerical duties, offers a flexible schedule, and the opportunity to work from home if desired, your search is over!

Medical Associates Health Plans is looking for a full-time Member Services Representative to join our team!

Who You Are:

Dedicated to providing superior customer service
Able to adapt to various customers and their needs
Have excellent verbal communication
Comfortable learning and navigating various computer programs and phone queues
Excited to work closely with team members in a fast-paced environment

Work Schedule: Monday through Friday, 8:00am to 5:00pm. Training period will be in the office. After training, schedule is 8:00am to 5:00pm with opportunity to work from home if desired.

Benefits Package includes:

Single or Family Health Insurance with discounted premium rates for wellness program participation.
401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing
Flexible Paid Time Off Program (24 days off/year)
Medical and Dependent Care Flex Spending Accounts
Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

What You'll Be Doing:

Answer inbound and outbound telephone calls in a professional, courteous, and timely manner.

Respond to member and provider inquiries regarding:
- - Medical, dental, vision, and pharmacy benefits
  - Claims status and claims processing
  - Claim denials and appeal processes
  - Prior authorizations and referral requirements
  - Eligibility and enrollment status
  - Premium payments and billing questions
  - Provider network participation
  - Explanation of Benefits (EOBs) and Explanation of Provider (EOP’s)
  - Coordination of benefits
  - Coverage limitations and exclusions
Interpret, review, and enter member and authorization data and supporting documentation into core business processing systems to support Member Services operations. Maintain working knowledge of claims administration processes, including the ability to review, analyze, process, calculate, and adjudicate claims in accordance with internal policies, procedures, and processing guidelines.
Complete all additional assigned projects and duties.

Knowledge, Skills and Abilities:
Experience: One to three years of similar or related experience.

Education: High school diploma or GED required.

Other Skills: Excellent telephone presence. Familiar with Microsoft Office applications, particularly Word and Excel.

Physical Aspects:

Stooping - Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.

Reaching - Extending hand(s) and arm(s) in any direction.

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping - ing pressure to an object with the fingers and palm.

Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision - 20 / 40 or better in the best eye with or without correction.

Repetitive Motions - Substantial movements (motions) of the wrists, hands and/or fingers.

Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Environmental Conditions: None - The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

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clerical worker jobs in dubuque, ia

Member Services Representative

Receptionist - Psychiatry/Psychology

Campus Security Officer

Student Worker

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