Top 378 Customer experience manager Jobs in Dubuque, Ia

Maintenance Manager
Simmons Pet Food Inc —Dubuque, IA
- Microsoft Word
- Ability to lift 50 pounds
- Human resources
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Service Manager - Dubuque, IA
Martin Equipment —Dubuque, IA
- Urgently hiring
- Background check
- 7 years
- Dealership
- AD&D insurance
- Paid holidays
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General Manager - Building Materials
RiverStone Group Inc. —East Dubuque, IL
- $115,000 - $140,000 a year
- Background check
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
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Outside Sales and Service Territory Manager
Medart —Iowa
- From $67,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Mileage reimbursement
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2d
General Manager & Catering Sales Coordinator
Convivium Urban Farmstead —Dubuque, IA
- $45,000 a year
- Full-time
- Customer service
- 5 years
- Computer literacy
- Paid time off
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9d
Regional Sales Manager - Ethanol Processing Plants
Victory Energy Operations, LLC —Iowa
- From $115,000 a year
- Full-time
- 5 years
- ERP systems
- Business development
- Health insurance
- Dental insurance
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Dairy/Frozen Department Manager
PW Retail Foods LLC —Platteville, WI
- Full-time
- Customer service
- Computer literacy
- Basic math
Field Project Manager-Fiber Services
CCI Systems, Inc. —Platteville, WI
- Full-time
- Clean driving record
- Up to 50% travel
- Mid-level
- Mileage reimbursement
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Full-Time Store Manager Trainee
Aldi —Dubuque, IA
- From $31.75 an hour
- Full-time
- 18 years or older
- Inventory management
- Writing skills
- Paid parental leave
- AD&D insurance
8d
Account Manager
Alltech —Iowa
- Weekends as needed
- Remote
- Merchandising
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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Xtime Regional Sales Manager
Cox Automotive —Iowa
- $78,500 - $117,700 a year
- Full-time
- Remote
- Dealership
- Customer service
- Finance
- Paid jury duty
- Paid holidays
Restaurant General Manager
KFC - FMI llc —Platteville, WI
- Customer service
- Mid-level
- Quick service & fast food restaurant
- Employee discount
- Opportunities for advancement
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Assistant Store Manager - Customer Experience
PetSmart —Dubuque, IA
- $23.43 - $37.23 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
3d
Manager of Operations Efficiency
Medical Associates —Dubuque, IA
- Full-time
- Nursing
- 5 years
- Clinic
- Profit sharing
- Wellness program
Grants Supervisor
City of Dubuque, IA —Dubuque, IA
- $79,331.20 - $103,688.00 a year
- Full-time
- Construction site
- Customer service
- Mid-level
10d
Supervisor Supply Chain
UnityPoint Health —Dubuque, IA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Paid holidays
- Disability insurance
1d
Operations Program Manager-Town Clock Center
Northeast Iowa Community College —Dubuque, IA
- $44,559 a year
- Full-time
- Microsoft Word
- Classroom
- Microsoft Excel
Loss Prevention Manager
Theisen's Home Farm Auto —Dubuque, IA
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Retail Store Manager
PetSmart —Dubuque, IA
- $55,500 - $116,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
General Manager
The Fun Station - Family Adventure Parks! —Dubuque, IA
- $23 - $27 an hour
- Weekends as needed
- Inventory management
- Mid-level
- Mentoring
- Health insurance
- Paid time off
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customer experience manager jobs near dubuque, ia

Maintenance Manager

Simmons Pet Food Inc -
Dubuque, IA

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Job Details

Qualifications

Manufacturing plant facilities maintenance experience
Electrical maintenance

Full Job Description

Purpose of the Position

Delivers a planned maintenance system that drives stability through to the prediction of equipment life. Leads, motivates and develops a technical team of Mechanics, Technicians and Maintenance Planners to drive losses out of our systems, create consistent standard approaches and achieve production results while improving individual skills and enhancing teamwork.

ESSENTIAL POSITION RESPONSIBILITIES

Establishes maintenance schedules and determines proper setup and layout of work in order to simplify plant operations and reduce downtime. Directs the mechanical repair to effectively correct and properly repair equipment. Required to quickly evaluate mechanical and electrical malfunctions and make recommendations for appropriate course of action. Performs problem analysis and develops conceptual ideas into working units for resolution - Root Cause Analysis (RCA).

Works closely with the management team to develop new processes and methods as required. Drives consistency and standards in Planner/Scheduler team. Establishes and sustains effective relationships with all department managers in order to foster an environment where innovation and cooperation are used to solve problems. May interact, consult, and manage engineers and vendors. Develops and manages the maintenance budget for maintenance and repair operations as well as capital expense projects.

Directs the scheduling, planning and coordination of major equipment installations. Oversees maintenance projects, including the scheduling and coordination of outside contractors at the facility. Prepares AFE’s, including justification information, cost estimates and drawings. Tracks and monitors AFE’s including commitments and charges to keep projects on budget.

Responsible for utilizing and implementing a work order system for the planning and scheduling of the mechanics daily work task, weekly Preventative Maintenance schedule and to track all work that is performed back to the equipment asset history. Develops and delivers standard methods and procedures in Maintenance and Reliability to deliver consistent replicable results.

Provides support/technical leadership for the evolution from reactive to proactive maintenance (reactive to preventive to predictive to proactive). Coordinate tracking and reporting of reliability/maintenance Key Performance Indicators (KPI) data. Develop new process and methods driven by KPI’s to improve Maintenance programs. Demonstrates knowledge of mechanical systems, electrical safety and preventative maintenance programs.

Manages employees. Directs and supervises employees’ work activities and monitors work performance. Collaborates with Human Resources to screen, interview and hire candidates. Administers disciplinary actions and recommends performance improvement actions in collaboration with the HR Manager. Monitors work performance and recommends compensation decisions based on guidelines. Follows Simmons values to develop and maintain a favorable working relationship with all employees. Promotes a cooperative and harmonious environment in order to facilitate positive employee morale, productivity, and continued improvement.

Participates as a member of the team. Participates in the ongoing development, communication and implementation of team concepts, programs and policies; coordinates work to ensure best practices with all team members. Attends appropriate team meetings. As a member of the Team, fosters strong cohesiveness regarding all major issues; e.g., direction, annual plan, budget, policy changes, etc. Accepts responsibility to quickly identify any areas that lack cohesiveness, bringing them to the attention of the team leader and working with the team in a supportive manner to resolve issues and actively look for ways, and reinforce actions needed, to achieve synergy possible within the larger organization.

Simmons Operating systems principles and objectives: Is familiar with Simmons’ established operating systems (e.g. quality, security, office environment, company policies, LEAN); understands the responsibility to maintain familiarity with the systems and this position’s role in support of these systems - including a consideration of the impact of individual actions on the systems and the responsibility to communicate concerns and improvement ideas.

Performs other duties as necessary in support of business objectives: This position description is intended to guide the activities of the person in this position and is not intended to limit the thinking and creativity of the person as to the work of this function nor is it intended that this describe all the work that may be required of the person in this position.

Physical Activities: Enters and locates information on a computer. Visually verifies information, often in small print. Communicates with Customers, Vendors, or Employees via telephone, in person, and/or electronic mail. May present information to small or large groups. Must be able to work in various temperatures. Move about in a manufacturing environment and surrounding property including climbing stairs. May travel via car or plane to various work locations. May lift up to 50 lbs.

Personal Protective Equipment (PPE): As required by facility.

Travel: Travels domestically to and from multiple facilities or work-sites.

Technical Experience: Minimum 5 years in maintenance plus 2 years manager level experience. Demonstrate and share knowledge of mechanical systems, electrical, safety and preventative maintenance programs. Computer skills including a working knowledge of Microsoft Excel, Word, and PowerPoint.

Industry Experience: Preference for leadership experience in a food manufacturing environment or other applicable experience.

Minimum Education: Bachelor’s degree in Mechanical Engineering or Industrial Engineering and/or-4 years-related maintenance experience.

Preferred Education: N/A

Competencies:

Organizing: Can marshal resources (people, funding, material, and support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Process Management: Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources.

Listening: Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.

Innovation Management: Is good at bringing the creative ideas of others to market; has good judgment about which creative ideas and suggestions will work; has a sense about managing the creative process of others; can facilitate effective brainstorming; can project how potential ideas may play out in the marketplace.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer experience manager jobs in dubuque, ia

Maintenance Manager

Service Manager - Dubuque, IA

General Manager - Building Materials

Outside Sales and Service Territory Manager

General Manager & Catering Sales Coordinator

Regional Sales Manager - Ethanol Processing Plants

Dairy/Frozen Department Manager

Field Project Manager-Fiber Services

Full-Time Store Manager Trainee

Account Manager

Xtime Regional Sales Manager

Restaurant General Manager

Assistant Store Manager - Customer Experience

Manager of Operations Efficiency

Grants Supervisor

Supervisor Supply Chain

Operations Program Manager-Town Clock Center

Loss Prevention Manager

Retail Store Manager

General Manager

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