Top 4 Delivery manager Jobs in Dubuque, Ia

Dedicated Driver Leader
Hirschbach Motor Lines, LLC —Dubuque, IA
- Monday to Friday
- Bachelor's degree
- Business
- OTR
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Driver Manager
Tucker Freight Lines —Dubuque, IA
- $45,000 - $55,000 a year
- Full-time
- Management
- Mid-level
- Military encouraged
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2d

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Dedicated Driver Leader

Hirschbach Motor Lines, LLC -
Dubuque, IA

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Job Details

Qualifications

Managing customer accounts
Customer communication
Customer relationship building
Logistics customer service
Shipment tracking for distribution operations
Bachelor's degree in business
Providing information to customers
Performance Reporting
Account development
Managing clients in a customer support role
Bachelor's degree in marketing
Bachelor's degree
Freight shipment tracking
Client retention
Order tracking
Cross-functional collaboration
Business
Account management
Customer service problem-solving
Entry level
Cross-functional communication
Under 1 year

Full Job Description

The Dedicated Account Manager is responsible for managing and nurturing long-term relationships with clients, ensuring exceptional service, and driving account growth. The role varies across levels based on experience and complexity of accounts managed. Each level reflects increased responsibility in client relationships, strategic planning, and account growth.

The Dedicated Account Manager I is an entry-level position responsible for managing smaller or less complex accounts, focusing on delivering excellent customer service and ensuring client satisfaction. This role supports senior team members and handles routine account management tasks under supervision.

Essential Duties:

Develop and maintain strong client relationships
Address client inquiries, resolve issues, and ensure customer satisfaction
Coordinate client meetings, follow-ups, and account activities
Monitor and track client orders, deliveries, and service performance
Work closely with cross-functional teams to meet client needs
Prepare routine reports on account status and performance
Assist senior account managers with more complex accounts and tasks

Schedule: Monday – Friday, 7am - 5pm

Education & Experience:

Bachelor’s degree in Business, Sales, Marketing, or related field is preferred
0-2 years of experience in account management or customer service or transportation
Excellent communication, problem-solving, and organizational skills

Company Overview

Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.

With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.

Equal Opportunity Statement

Our Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, creed, sex, sexual orientation, gender, gender identity, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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