Top 12 Front desk agent Jobs in Dubuque, Ia

Hotel Guest Service Rep
Holiday Inn Dubuque / Galena —Dubuque, IA
- $16 - $18 an hour
- Part-time
- Hotel
- Ability to lift 50 pounds
- Computer skills
- Paid training
- Dental insurance
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Hotel Guest Service Rep
Hampton Inn —Dubuque, IA
- Part-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
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8d
Hotel Front Desk
Q Casino + Resort —Dubuque, IA
- $15.25 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
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Part-Time Hotel Front Desk Agent
Best Western Plus Dubuque —Dubuque, IA
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Employee discount
- Flexible schedule
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Guest Service Representative - Mornings or afternoons
Nothing Bundt Cakes - Dubuque —Dubuque, IA
- $12 - $16 an hour
- Part-time
- Bakery
- Entry level
- Flexible schedule
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Front Desk
Holiday Inn Express / Suites Dubuque W —Dubuque, IA
- $15 - $16 an hour
- Full-time
- Google Workspace
- Inventory management
- Word processing
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10d
Front Desk Clerk - 3rd Shift
Eagle Ridge Resort & Spa —Galena, IL
- From $17 an hour
- Overtime
- Basic math
- High school diploma or GED
- Accounting
- Health savings account
- AD&D insurance
Front Desk Clerk 2nd Shift
Eagle Ridge Resort & Spa —Galena, IL
- Full-time
- Entry level
- Resort
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Server And Hotel Front Desk Attendant
Twisted Culinary INC. —Galena, IL
- Part-time
- Accounting
- Fair chance
- In-person
Quick Apply

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Hotel Guest Service Rep
Hampton Inn —Dubuque, IA
Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.
Quick Apply
8d
Hotel Guest Service Rep
Holiday Inn Dubuque / Galena —Dubuque, IA
Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.
Quick Apply

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Front Desk Agent
Renaissance Westerville —Westerville, OH
Respond quickly to calls, lobby visitors, and team members needing assistance. Post guest charges, collect payments, and follow cash handling procedures.
From $16 an hour
Quick Apply
Front Desk Receptionist (Part Time)
Capital City Gardens —Columbus, OH
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing, etc. Welcomes visitors by greeting them, in person or on the…
Quick Apply
7d

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Hotel Guest Service Rep

Holiday Inn Dubuque / Galena -
Dubuque, IA

Quick Apply

Job Details

Part-time
$16 - $18 an hour

Benefits

Paid training
Dental insurance
401(k)
Paid time off
Vision insurance
Referral program

Qualifications

Visitor query response
Hotel and accommodations payment processing
Fire safety
Hotel policy compliance
Depositing cash
Phone communication
Greeting customers
Client inquiry handling
Answering guest questions
Mail distribution
Compliance with security regulations
Hotel public area cleaning
Hotel room assignment management
Making change
Mail management
Hotel emergency procedures
Computer skills
Telephone systems
Mail processing
Deposits
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Faxing
Suggestive selling
Hotel safety procedures
Communication skills
Entry level
Office phone management

Full Job Description

Are you passionate about providing outstanding guest service? We're looking for a friendly, dependable, and professional Front Desk Associate to be the first point of contact for our guests. In this role, you'll create a welcoming experience by efficiently checking guests in and out, answering questions, handling reservations, and resolving concerns with a positive attitude.

The ideal candidate has excellent communication and customer service skills, enjoys working in a fast-paced environment, and can multitask while maintaining attention to detail. Previous hotel or customer service experience is a plus, but we're willing to train the right person.

What we offer:

Health, Dental, Vision and other benefits available after 60 days
DailyPay
401k
Paid Training
Paid PTO
Referral program
Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Provides customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.
Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.
Date stamps, sorts, and racks incoming mail, faxes and messages.
Records and communicates hotel guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.
Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.
Accurately checks out guests and communicates departures with housekeeping staff.
Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.
Makes, confirms and cancels reservations via telephone, computer and in writing.
Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.
Posts charges such as room, food, liquor, or telephone, to ledger.
Deposits guests' valuables in hotel safe or safe deposit box.
Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.
Maintains the cleanliness and organization of the hotel lobby and front desk area.

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Brand: Holiday Inn Dubuque / Galena
Address: 450 Main Street Dubuque, IA - 52001
Property Description: 179 Holiday Inn and River Rock Kitchen and Tap
Property Number: 179

Quick Apply

Refine Your Search

front desk agent jobs in dubuque, ia

Hotel Guest Service Rep

Hotel Guest Service Rep

Hotel Front Desk

Part-Time Hotel Front Desk Agent

Guest Service Representative - Mornings or afternoons

Front Desk

Front Desk Clerk - 3rd Shift

Front Desk Clerk 2nd Shift

Server And Hotel Front Desk Attendant

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