Top 8 Quality manager Jobs in Dubuque Ia

Supervisor, Quality Assurance
isolved —Dubuque, IA
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
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2d
Quality Manager
Rite-Hite —Dubuque, IA
- Full-time
- 5 years
- Bachelor's degree
- Military encouraged
- Profit sharing
- Paid holidays
Quality & Safety Manager
L&M Corrugated Container —Platteville, WI
- Full-time
- CPR Certification
- Engineering
- Mid-level
Quick Apply
Construction Quality Control Manager- USACE
Thalle Construction Company —United States
- Full-time
- Construction site
- In-person
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Project Manager - Air Quality
SWCA Environmental Consultants —United States
- $102,047.40 - $134,152.20 a year
- Online Application
- Remote
- 7 years
- Bachelor of Science
- Engineering
- Profit sharing
- Health insurance

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Supervisor, Quality Assurance
isolved —Dubuque, IA
Interpersonal Savvy: Relating openly and comfortably with diverse groups of people to develop effective relationships. Proficient in Word, Excel and PowerPoint.
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2d

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quality manager jobs near dubuque ia

Supervisor, Quality Assurance

isolved -
Dubuque, IA

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Job Details

Full-time
2 days ago

Qualifications

Optimizing workflow processes
Computer operation
Team member evaluation
Performance feedback (performance evaluation method)
Project management
Technical writing
Presentation creation
Productivity software
Process improvement planning

Full Job Description

Job Description

Quality Assurance Supervisor

Summary/objective

The Quality Assurance Supervisor oversees customer service quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that correct quality issues. May have direct reports

Essential Job Functions

Implement/build a best practices quality function leading adoption of new quality assurance technology and techniques.

Support and advocates for positive, customer centric team culture delivering highest level of customer experience.

Acts as a subject matter expert for quality assurance both internally and with key stakeholders.

Monitor, coach and develop customer service representatives.

Provides continual evaluation and improvement of quality processes and procedures.

Partners with training and operations resources to ensure alignment.

Job Complexity

Consistently works with abstract ideas or situations across functional areas of the business. Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major functional areas. Requires in-depth knowledge of the functional area, business strategies, and the company's goals.

Interaction

Interacts internally and externally with executive level management, requiring negotiation of extremely critical matters. Influences policymaking.

Supervision

Directs and controls the activities of one or more functional areas, divisions, product groups or service areas through senior managers who have overall responsibility for the successful operation of those assigned areas. Clear expertise as a manager, leader, and operator.

Scope

Develops corporate and/or organizational policies and authorizes their implementation. Detailed knowledge of company allows for innovative concepts and promoting new ideas. Provides direction to senior managers in various areas, groups, and/or operations. Recognized as an influential leader. Drives significant impact and improvements across their function; strategically plans for how people and processes scale.

Discretion

Erroneous decisions will have a long-term effect on the company's success.

Minimum Qualifications

Four-year degree or equivalent and business experience

Excellent presentation and communication skills, including technical writing, research and critical thinking skills.

Ability to effectively give critical feedback and coach employee performance.

Thorough knowledge of functional area and department processes

Strong process improvement, project management and analytical skills.

Experience

Knowledge of/or ability to quickly learn service products, polices, procedures, regulatory guidelines.

Minimum 3 years' experience in related area

Proficient in Word, Excel and PowerPoint

Core Competencies

Customer Focused: Ability to build strong internal and external customer relationships and delivering customer-centric solutions.

Problem Solving: Ability to process complex and sometimes contradictory information to effectively solve problems.

Accountable: Being answerable for your actions and owning up to commitments.

Communication: Developing and delivering information that conveys a clear understanding of the needs of different audiences.

Relationship Building: Establishes effective partnerships and works collaboratively with others to meet shared objectives.

Quality Results Focused: Takes on new opportunities with enthusiasm, applies efficiency to tasks and keeps our customers' experience in mind.

Cultivates Innovation: Creates new and better ways for the organization to be successful.

Drives Engagement: Creating a climate where people are motivated to do their best and help the company succeed.

Business Acumen: Applies knowledge of business and the marketplace to advance the organization's goals.

Optimizes Diverse talent: Develops a variety of people to meet their career goals and the organizations goals.

Strategic Mindset: Sees ahead to future possibilities and translating them into breakthrough strategies.

Interpersonal Savvy: Relating openly and comfortably with diverse groups of people to develop effective relationships.

Affirmative Action/EEO statement

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions outlined above.

Physical Demands: Prolonged periods of sitting at a desk and working on a computer.

Travel Required: Some travel may be required.

Work Authorization: Employee must be legally authorized to work in the United States.

FLSA Classification: Exempt

Job Level: P2

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quality manager jobs in dubuque ia

Supervisor, Quality Assurance

Quality Manager

Quality & Safety Manager

Construction Quality Control Manager- USACE

Project Manager - Air Quality

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