Top 192 Call center representative Jobs in Duluth, Ga

Inside Sales Representative
EMC Security —Suwanee, GA
- Full-time
- Mid-level
- Residential
- Contracts
- Paid training
- Health insurance
Quick Apply
Licensed Insurance Sales Representative (Remote / Home-Based)
Allstate —Atlanta, GA
- $18 an hour
- Weekends as needed
- Remote
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid training
- Dental insurance
Outbound Call Center Representative
BMW of Gwinnett Place —Duluth, GA
- $20 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health insurance
- Dental insurance
Call Center Associate
Emory Healthcare —Atlanta, GA
- $18.00 - $21.93 an hour
- Full-time
- Writing skills
- English
- High school diploma or GED
- Wellness program
- Health insurance
Outbound Call Center Representative
Payentry —Norcross, GA
- $17 - $19 an hour
- Email
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Call Center Remote Customer Service Representative
VIMO INC —Atlanta, GA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Inbound Call Center Representative
Park Core Group —Atlanta, GA
- $17 - $26 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Health insurance
Quick Apply
8d
Customer Service Rep / Call Center / Client Support
ADP —Alpharetta, GA
- $21 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- In-person
- Paid time off
- Benefits from day one
Georgia Remote Customer Service Representative
notifyMD —Lawrenceville, GA
- $16 an hour
- Weekends as needed
- Remote
- English
- Windows
- Typing
- Health insurance
- Dental insurance
Quick Apply
Call Center Customer Service Representative (1st Shift)
Travel Incorporated —Duluth, GA
- Full-time
- Remote
- Office
- High school diploma or GED
- Travel
- Paid training
Quick Apply
14d
Call Center Representative - Afternoon / Evening
Travel Incorporated —Duluth, GA
- Full-time
- Remote
- High school diploma or GED
- Travel
- Communication skills
- Paid training
Quick Apply
Onsite Call Center Rep - Starting Monday, 8/3/2026 (Peachtree Corners)
Transworld Systems Inc. —Norcross, GA
- $16 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Math
- Paid training
- Paid holidays
9d
Associate Client Support Consultant
ADP —Alpharetta, GA
- $21 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- In-person
- Paid time off
- Benefits from day one
8d
Contact Center Rep I
ASSOCIATED CREDIT UNION —Peachtree Corners, GA
- $21.75 - $27.19 an hour
- Weekends as needed
- Microsoft Word
- Spanish
- Microsoft Outlook
Quick Apply
10d
Call Center Representative
A Smile 4 U —Alpharetta, GA
- Full-time
- Background check
- Spanish
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Patient Access Representative
EyeSouth Partners —Lawrenceville, GA
- Full-time
- Remote
- Surgery
- HIPAA
- High school diploma or GED
- Health savings account
- AD&D insurance
Sales & Customer Service Call Center Specialist – GEORGIA
Victoria's Secret —Atlanta, GA
- From $15 an hour
- Overtime
- Remote
- Background check
- Computer literacy
- Basic math
1d
Call Center - Patient Representative I/Scheduling Coordinator
Advanced Urology Center —Lawrenceville, GA
- Full-time
- Spanish
- High school diploma or GED
- Continuous improvement
Quick Apply
Implementation Specialist I / Client Onboarding
ADP —Alpharetta, GA
- $21 an hour
- Overtime
- Hybrid work
- Writing skills
- No experience needed
- In-person
- Health insurance
- Paid time off
Customer Service Representative
PainPoint Health —Atlanta, GA
- $18 an hour
- Full-time
- Remote
- High school diploma or GED
- Organizational skills
- 1 year
- Continuing education credits
- Health savings account
Quick Apply
2d

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Inside Sales Representative

EMC Security
Suwanee, GA

Quick Apply

Job Details

Full-time

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Deal closing
Pricing
Sales contract management
Phone communication
Sales needs analysis
Client rapport building
Attention to detail
Sales management systems proficiency
Prospecting
Contracts
CRM system proficiency
Productivity software
Video conferences (communication methods)
Appointment scheduling
Closing sales leads
Sales automation technologies
Client interaction via phone calls

Full Job Description

Position Title

Inside Sales Representative - Residential & Small Business Security

Position Summary

The Inside Sales Representative is responsible for converting inbound and company-generated leads into new residential and small business security customers. This role focuses on rapid lead response, consultative selling, needs discovery, proposal creation, follow-up discipline, and appointment setting when field support is required.

The ideal candidate is comfortable selling by phone, email, text, and video call, and can guide customers through security solutions including intrusion alarms, smart home security, video surveillance, and recurring service agreements.

Primary ResponsibilitiesLead Response & Qualification

· Respond quickly to inbound residential and SMB leads from phone calls, web forms, referrals, marketing campaigns, partner channels, and customer inquiries.

· Qualify prospects based on location, property type, urgency, decision-making authority, budget, security concerns, and service needs.

· Determine whether the opportunity can be sold remotely or requires an outside sales appointment, site visit, or technical review.

· Maintain consistent follow-up cadence on open leads until closed, disqualified, or reassigned.

Sales Consultation

· Conduct a structured needs analysis with homeowners, property managers, and small business owners.

· Identify customer concerns such as burglary, employee access, theft, vandalism, fire protection, video verification, remote management, and life safety.

· Recommend appropriate solutions based on customer needs, building layout, risk level, budget, and desired level of service.

· Explain system components, monitoring options, mobile app functionality, service expectations, installation process, and monthly recurring charges.

Product & Service Sales

· Sell residential and SMB solutions include intrusion alarm systems, security monitoring, video surveillance, smart locks and access control, doorbell cameras and smart home devices, fire and life-safety monitoring where applicable, service plans, extended protection plans, cellular communicators, and system upgrades.

· Promote recurring monthly revenue agreements and long-term customer value.

· Present good/better/best options when appropriate to help customers make informed decisions.

Proposal & Agreement Management

· Prepare accurate quotes and customer agreements.

· Verify pricing, equipment, labor assumptions, promotions, discounts, and contract terms.

· Collect required customer information, signed agreements, deposits, and payment details according to company process.

CRM Management

· Enter and update all lead, customer, opportunity, and activity information in the CRM.

· Track calls, emails, texts, appointments, proposals, follow-ups, close dates, lost reasons, and next steps.

· Use CRM tasks and reminders to prevent lead leakage.

Customer Experience

· Provide a professional, clear, and responsive customer experience from first contact through handoff to installation.

· Set proper expectations regarding installation timing, equipment availability, monitoring setup, contract terms, and service support.

· Handle objections related to price, contract length, equipment type, monitoring cost, installation timing, and competitor comparisons.

· Escalate technical, billing, or service issues to the appropriate department when needed.

Team Coordination

· Work closely with outside sales, installation, and customer service teams.

· Schedule outside sales appointments or site surveys when the opportunity requires field review.

· Communicate sold job details clearly to operations to reduce installation errors and customer dissatisfaction.

· Participate in sales meetings, training sessions, call reviews, and performance coaching.

Required Qualifications

· Prior inside sales, customer service, call center, retail sales, or security industry experience preferred.

· Strong phone presence and ability to build trust quickly.

· Ability to ask effective discovery questions and listen for customer needs.

· Comfortable discussing pricing, contracts, monthly service, and close options.

· Strong computer skills, including CRM use, email, web-based quoting tools, and Microsoft Office.

· Organized, detail-oriented, and able to manage a high volume of leads.

· Ability to follow a structured sales process while still sounding natural and consultative.

· Professional written and verbal communication skills.

Preferred Qualifications

· Experience selling residential security, smart home technology, video surveillance, access control, telecom, cable, pest control, HVAC, solar, insurance, or other home services.

· Familiarity with monitored alarm systems, cellular communicators, cameras, smart locks, and mobile app-based systems.

· Experience working with monthly recurring revenue contracts.

· Experience using CRM platforms such as Salesforce, HubSpot, Monday.com, D-Tools, or similar systems.

· Ability to upsell existing customers into upgrades, add-ons, and service plans.

Physical & Work Environment Requirements

· Primarily office-based, remote, or hybrid depending on company structure.

· Frequent use of phone, computer, CRM, email, and video conferencing tools.

· May require occasional participation in sales meetings, vendor trainings, or branch meetings.

· Standard business hours with possible evening or weekend follow-up depending on lead flow and company policy.

Compensation Structure

Compensation includes hourly pay plus commission based on sold revenue, recurring monthly revenue, appointments set, close rate, or gross margin contribution.

A typical structure may include:

· Base pay

· Commission on closed sales

· Bonus for monthly recurring revenue generated

· Bonus for exceeding monthly or quarterly sales goals

· Additional incentives for upgrades, service plans, or self-generated referrals.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in duluth, ga

Inside Sales Representative

Licensed Insurance Sales Representative (Remote / Home-Based)

Outbound Call Center Representative

Call Center Associate

Outbound Call Center Representative

Call Center Remote Customer Service Representative

Inbound Call Center Representative

Customer Service Rep / Call Center / Client Support

Georgia Remote Customer Service Representative

Call Center Customer Service Representative (1st Shift)

Call Center Representative - Afternoon / Evening

Onsite Call Center Rep - Starting Monday, 8/3/2026 (Peachtree Corners)

Associate Client Support Consultant

Contact Center Rep I

Call Center Representative

Patient Access Representative

Sales & Customer Service Call Center Specialist – GEORGIA

Call Center - Patient Representative I/Scheduling Coordinator

Implementation Specialist I / Client Onboarding

Customer Service Representative

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