Top 403 Engagement specialist Jobs in Duluth, Ga

Client Engagement Specialist
Convatec —Decatur, GA
- Full-time
- Remote
- Spanish
- English
- Mid-level
3d
Member Engagement Specialist (EST)
Tuesday Health —Atlanta, GA
- Remote
- Spanish
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
9d
Client Engagement Specialist
FineTech Business Solutions —Atlanta, GA
- $25.41 - $30.61 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Business development
- Paid time off
- Work from home
Quick Apply
EHS Specialist
Amazon.com Services LLC —Buford, GA
- $27 - $33 an hour
- Weekends as needed
- Microsoft Word
- CPR Certification
- Microsoft Excel
- AD&D insurance
- Health insurance
Claim Operations Specialist
The Travelers Companies, Inc. —Alpharetta, GA
- $45,400 - $74,900 a year
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
- Wellness program
- Paid holidays
2d
Marketing Automation Professional
KOKI HOLDINGS AMERICA LTD./METABO HPT —Braselton, GA
- Full-time
- Marketing
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
Licensed Behavioral Health Professional
Turnaround Community Outreach LLC —Gwinnett County, GA
- $83,500 a year
- Full-time
- School experience
- LMFT
- CPR Certification
Quick Apply
Bilingual Sales Representative – Professional Services
Grace M. Williams CPA PC —Norcross, GA
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
2d
Maintenance Specialist I
Novolex —Conyers, GA
- $33.88 - $38.24 an hour
- 12 hour shift
- Customer service
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Professional Engineer (PE) - Min of 10 Yrs Experience in Transportation
GWES, LLC —Roswell, GA
- $140,000 - $180,000 a year
- Full-time
- Civil engineering
- Office
- Business development
- Paid holidays
- Health insurance
Quick Apply
Databricks Subject Matter Expert
System One —Atlanta, GA
- $130 an hour
- Azure
- Computer Science
- SQL
Quick Apply
Databricks Subject Matter Expert
System One —Atlanta, GA
- $170 an hour
- Azure
- Computer Science
- SQL
Quick Apply
Senior On Premise Market Execution Specialist
Constellation Brands —Atlanta, GA
- $74,900 - $112,300 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
HV Sales Specialist
HYUNDAI ELECTRIC AMERICA CORPORATION —Duluth, GA
- $60,000 - $80,000 a year
- Full-time
- Bachelor's degree
- Travel
- US work authorization
- Relocation assistance
- Health insurance
Quick Apply
10d
Senior Human Resource Specialist
Insperity Support Services, L.P. —Alpharetta, GA
- $71,280 - $81,098 a year
- Full-time
- Background check
- Customer service
- 5 years
- Health insurance
- Dental insurance
Nurse Hospital Diagnostic Sales Specialist
Inizio Engage —Atlanta, GA
- $91,000 - $169,000 a year
- Full-time
- Background check
- Nursing
- Hospital
- Paid parental leave
- Paid holidays
2d
Fitness Specialist - Sandy Springs, GA
FOX Rehabilitation —Sandy Springs, GA
- $20.25 - $24.50 an hour
- Part-time
- CPR Certification
- Ability to walk for extended periods
- BLS Certification
- Wellness program
Fitness Specialist - Woodstock, GA
FOX Rehabilitation —Woodstock, GA
- $20.25 - $24.50 an hour
- Part-time
- CPR Certification
- Ability to walk for extended periods
- BLS Certification
- Wellness program
2d
Member Engagement Specialist
Excel Federal Credit Union —Peachtree Corners, GA
- Full-time
- Bilingual
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
6d
Care Engagement Specialist - Gwinnett, Rockdale & Newton Co.
View Point Health —Lawrenceville, GA
- Full-time
- Microsoft Word
- Microsoft Excel
- Pass drug screening
- Paid training
- Health insurance
13d

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Client Engagement Specialist

Convatec -
Decatur, GA

Apply Now

Job Details

Full-time
3 days ago

Qualifications

Customer relationship building
Phone communication
Client rapport building
High school diploma or GED
Client interaction via phone calls

Full Job Description

Consumer Sales includes customer service and support for end-consumer customers including:

Foster interest in ConvaTec products through dialogue with patients via the phone
Provide positive customer service experience, life improving advice and solutions using structured approach, with goal of capturing sales
Plan and prioritize time and sales activities to maximize opportunities to achieve revenue goals

Role holders are compensated through a sales incentive plan

About the role:

The me+ CARE position is a key driver for fostering interest, generating sales, and providing support for Convatec products and services through direct dialogue with customers. As an integral member of the me+ team, the specialist will strive to achieve and exceed sales and support objectives by engaging consumers through phone and digital campaigns, leads, product sampling, and support calls based on the identification of consumers' needs. This role involves engaging customers in conversations to improve their quality of life by providing impactful solutions and supporting Convatec’s best-in-class product portfolio. The specialist will also share consumer insights and innovative ideas with peers, managers, and the consumer marketing team.

Key Responsibilities:

Consumer Engagement and Sales:
Execute a high volume of outbound and inbound calls to follow up on consumer samples and other leads generated by specific campaigns. Foster interest in Convatec products through dialogue with patients, effectively identifying customer needs and presenting tailored information.
Support Services:
Provide solutions that will positively impact consumers and support Convatec’s portfolio of products and services. Handle inbound and outbound phone calls regarding product and customer service issues. Collaborate with additional me+ resources to ensure a thorough consultative experience.
Performance Targets:
Plan and prioritize time and sales/support activities to maximize opportunities to achieve revenue goals. Meet and exceed monthly efficiency, activity, and sales targets/goals.
Customer Experience:
Provide a positive customer experience, life-improving advice, and solutions using a structured approach with the goal of capturing sales. Ensure all customer interactions comply with established guidelines and regulations.
Product Knowledge:
Develop a deep understanding of Convatec’s product range and competitive market dynamics to provide accurate information and support.

Feedback and Insights:
Provide campaign feedback and consumer insights to the marketing team.
Data Management:
Effectively operate computer-based contact and database management programs, accurately completing customer profiles, relevant post-call notes, sample activities, literature fulfillment requests, and possible follow-up steps.
Team Collaboration:
Participate in team development activities, including receiving coaching and training with colleagues regularly. Convey a positive and professional phone image.

Additional Duties:

Support the Team Supervisor on miscellaneous projects and perform other duties as assigned.

Skills & Experience:

Required:

Proven track record of call center experience and/or sales from tele-sales and/or indirect sales activities.
Experience working structured and efficiently with inbound/outbound campaigns.
Demonstrated ability and willingness to try new processes introduced by team Manager/Supervisor and provide feedback
Proven ability to conduct structured conversations, troubleshoot, and provide consumer-focused solutions.
Excellent verbal and written communication skills.
Excellent phone etiquette.
Competitive drive for sales achievement, with an understanding of the importance of ‘caring while selling’ in the healthcare industry.
Must exhibit exceptional patience and empathy to effectively address consumer needs and concerns.
Strong ability to provide clear, concise processes and procedures along with step-by-step direction and advice.
Strong listening skills and ability to use effective questioning and probing that will lead to a successful resolution, sale, and an overall exceptional customer experience.
Results-oriented and outgoing in character with a natural skill in building rapport and engaging in conversations that lead to results.

Ability and willingness to precisely follow instructions and guidelines provided.
Strong level of compassion and empathy for ostomy end consumers.
Strong team player.

Preferred (not required):

Associates or Bachelor’s degree
Bilingual in English/Spanish.
Sales experience.
Previous experience in healthcare or customer service

Qualifications/Education:

Required:

High School Diploma/GED required
1+ years of sales/customer service experience

Ready to join us?

At Convatec, we’re pioneering trusted medical solutions to improve the lives we touch. If you’re ready to make a real impact, apply today and help us bring our Forever Caring promise to life.

#LI-Remote
#LI-JF

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

About Convatec

Pioneering trusted medical solutions to improve the lives we touch:

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at-risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit: http://www.convatecgroup.com.

Apply Now

Refine Your Search

engagement specialist jobs in duluth, ga

Client Engagement Specialist

Member Engagement Specialist (EST)

Client Engagement Specialist

EHS Specialist

Claim Operations Specialist

Marketing Automation Professional

Licensed Behavioral Health Professional

Bilingual Sales Representative – Professional Services

Maintenance Specialist I

Professional Engineer (PE) - Min of 10 Yrs Experience in Transportation

Databricks Subject Matter Expert

Databricks Subject Matter Expert

Senior On Premise Market Execution Specialist

HV Sales Specialist

Senior Human Resource Specialist

Nurse Hospital Diagnostic Sales Specialist

Fitness Specialist - Sandy Springs, GA

Fitness Specialist - Woodstock, GA

Member Engagement Specialist

Care Engagement Specialist - Gwinnett, Rockdale & Newton Co.

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