Title
Catering Server
Hourly Wage
Hourly wage + Gratuities
Average of $16.00- $28.00 per hour
Summary/Objective
Servers are the operators of the catering department! They are responsible for efficiently running the catering operations during an event, from set up, to serving, to clean up.
Requirements & Competencies
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There are no minimum education requirements for this position
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Respond courteously and promptly to customer needs
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Ability to ensure a high level of customer service
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Ability to adapt to changes, delays, or unexpected events
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Ability to move quickly throughout the complex when an event(s) is located in multiple areas of the building or a supply run is required
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Excellent organizational and time management skills
Preferred Education and Experience
Essential Functions (Reasonable accommodations may be made for individuals with disabilities.)
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Set tables prior to events, including dishes, tableware, napkins, etc.
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Serve food and beverages from kitchen and/or service areas
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Relay special requests to kitchen
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Clear and/or reset tables at conclusion of each course or meal
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Assist with plating meals, when required
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Assist in clean up after meals served and wash equipment
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Assist in cleaning and restocking of service areas
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Cooperate and assist team workers with other projects as assigned
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Maintain a high degree of service-orientation when performing duties
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Answer questions and assist guests regarding food and service
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Assist team and/or other departments with tasks, including light cleaning, moving chairs or signage, and other event related functions
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Create and maintain a professional and hospitable appearance and atmosphere
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Follow sanitation, health, and safety protocols
Schedule
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This position is part time with a schedule based on DECC event needs. This position will have day, afternoon, and/or evening shifts scheduled on various days of the week and may include some holidays. Hours scheduled per week are flexible and based on the events scheduled in each given month. We cannot guarantee a set number of hours per week. The DECC cannot always schedule a definite ending time due to the nature of the events, but an estimated time will be provided.
Uniform
Uniforms shirts, aprons, and a name tag are provided by the DECC. Employee is responsible for black dress pants (no leggings or jeans) and black shoes (plain black tennis shoes are acceptable). Long hair must be pulled back.
Work Environment
While performing the duties of this job, you will frequently be exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to extreme cold and extreme heat. The noise level in the work environment is usually moderate, but can occasionally be loud (industrial kitchen equipment).
Physical Demands
While performing the duties of this job, you are required to stand and to use your hands and arms to carry loaded food, drink and dish trays. You must frequently lift and/or move up to 25 pounds, bending, reaching, squatting and pushing carts. A Server must be able to navigate busy and crowded areas safely and quickly. There can be long stretches of standing in place.
Supervisory Responsibilities
None
Travel Required
No
Additional Eligibility Requirements
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Must be 16 years of age or older.
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Successful completion of reference checks
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Successful completion of a background check
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Successful completion of a drug test, if applicable
Work Authorization/Security Clearance Requirements
The DECC uses USCIS Form I-9 to verify the identity and employment authorization of individuals hired for employment. On the form, an employee must attest to his or her employment authorization. The employee is required to present the DECC with acceptable documents evidencing identity and employment authorization at the time of hire. The DECC will examine the employment eligibility and identity document(s).
The list of acceptable documents can be provided by Human Resources.
At-Will Employment
This position is at will. This means if you are offered the position and accept, your employment with the DECC is for an indefinite period of time and it is subject to termination by you or the DECC, with or without cause, with or without notice, and at any time. Nothing in this job description or any other policy of the DECC shall be interpreted to be in conflict with or to eliminate or modify in any way, the at will employment status of this position.
The at will employment status of an employee of the DECC may be modified only in a written employment agreement with that employee which is signed by the Executive Director or the Chair of the DECC Board of Directors.
By your signature below, you acknowledge your understanding that your employment with the DECC is at will, and that nothing in this description is intended to constitute a contract of employment, express or implied.
EEO Statement
The DECC is an Equal Opportunity Employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualification and ability. The DECC does not discriminate in employment practices on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation or any other characteristic protected by law. The DECC will follow any state or local law that provides greater protection. This policy is neither exhaustive nor exclusive. The DECC is committed to taking all other actions necessary to ensure equal employment opportunity for persons with disabilities in accordance with the ADA and all other applicable laws.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
FLSA Classification
Non-Exempt
Type of Position
Part-Time, Event-Driven
Type of Employment
At-Will
Department
Catering
Reports to
Food & Beverage Manager
Benefits:
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Free parking
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Employee wellbeing initiatives
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Monthly bus pass bus reimbursement program
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Public Employee Retirement Account (PERA) – Pension Plan – with employer match
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Optional Minnesota Deferred Compensation Plan
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Free Employee Assistance Program
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Paid Time Off
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More benefit details here: Benefits HERE
What is the DECC?
The Duluth Entertainment Convention Center (DECC) is a collection of ten venues hosting conventions, meetings, sports, arts, and entertainment right on the waters of Lake Superior in vibrant Canal Park. The DECC offers spectacular views of the Duluth Aerial Lift Bridge and excellent walkability.
Steps away from charming Canal Park and Downtown Duluth, guests enjoy shops, restaurants, and easy access to hotels. The Duluth Lakewalk and Bayfront Festival Park are just outside our doors.
Home to Duluth Superior Symphony Orchestra, the Minnesota Ballet, UMD Men’s and Women’s Bulldog Hockey, the Olympic gold-winning Duluth Curling Club, and the William A. Irvin floating museum / Duluth Haunted Ship, the DECC is the heart of regional entertainment.
Our commitment to sustainability means that all the events we host bring economic and environmental benefits to our city.
Mission:
We host events, create experiences, and drive our regional economy.
Values:
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Community
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Hospitality
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Excellence
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Fun
