Top 705 Customer care Jobs in Duluth, Mn

Customer Care Coordinator-Order Experience I
Numotion —Hermantown, MN
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Clinical Liaison | Mary Free Bed & Carle Health (Peoria, IL)
Mary Free Bed Rehabilitation Hospital —Proctor, MN
- $84,000 - $120,000 a year
- Full-time
- Nursing
- Hospital
- Physical & Rehabilitation Medicine
- Paid holidays
- Health insurance
Registered Nurse (RN)
North Shore Estates —Duluth, MN
- $35 - $40 an hour
- Part-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Health insurance
- Tuition reimbursement
Quick Apply
Independent Living Skills Coach
Ehrnriter Companion and Community Group —Duluth, MN
- $20 - $22 an hour
- Part-time
- Customer service
- Residential
- High school diploma or GED
- Paid training
- Mileage reimbursement
Quick Apply
Heavy Duty Truck Salesperson
Nuss Truck & Equipment —Duluth, MN
- $25,000 - $40,000 a year
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
Licensed Practical Nurse (LPN)
North Shore Estates —Duluth, MN
- $27 - $32 an hour
- Part-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Health insurance
- Paid time off
Quick Apply
Sales Specialist
HOM FURNITURE —Hermantown, MN
- $18 - $24 an hour
- Part-time
- Writing skills
- High school diploma or GED
- Associate's degree
- Paid training
- Health insurance
Quick Apply
LPN Float Pool
Monarch Healthcare Management —Minnesota
- $35 an hour
- Full-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Mileage reimbursement
- Health insurance
Quick Apply
10d
Certified Appraiser
Compeer Financial —Duluth, MN
- $67,700 - $91,500 a year
- Hybrid work
- Customer service
- Data analysis skills
- Research
- Wellness program
- Health savings account
RN Float Pool
Monarch Healthcare Management —Minnesota
- $45 an hour
- Full-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Mileage reimbursement
- Health insurance
Quick Apply
9d
Outreach & Sales Director- Assisted Living
Ebenezer —Hermantown, MN
- $59,716.80 - $84,323.20 a year
- Full-time
- Microsoft Excel
- Marketing
- Bachelor of Science
- Disability insurance
- Health insurance
Maintenance Technician
Heirloom Property Management —Duluth, MN
- $22 - $30 an hour
- 8 hour shift
- Background check
- 18 years or older
- Clean driving record
- Health savings account
- Paid holidays
Quick Apply
11d
Entry Level Appointment Setter
DaBella —Hermantown, MN
- $20 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Residential
- Paid training
- Health savings account
Quick Apply
Caregiver
Sevita —Hermantown, MN
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
Hair Stylist - Colonial Square
Great Clips —Superior, WI
- $30 - $45 an hour
- Barbering License
- Cosmetology License
- Customer service
- Health insurance
- Paid time off
Specialized Security Professional
General Security Services Corporation —Duluth, MN
- $16 an hour
- Full-time
- Military
- Computer literacy
- Writing skills
- Paid training
- Health insurance
Quick Apply
Hair Stylist - Miller Plaza
Great Clips —Duluth, MN
- $30 - $45 an hour
- Barbering License
- Cosmetology License
- Customer service
- Health insurance
- Paid time off
Caregiver
Sevita —Hermantown, MN
- $16 - $21 an hour
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
Hair Stylist - Mount Royal Center Shopping Center
Great Clips —Duluth, MN
- $30 - $45 an hour
- Barbering License
- Cosmetology License
- Customer service
- Health insurance
- Paid time off
Delivery Assistant (Full-Time) - Cloquet
C & L Distributing (Budweiser) —Cloquet, MN
- $25 an hour
- Full-time
- Background check
- 18 years or older
- Merchandising
- Paid training
- AD&D insurance
Quick Apply
8d

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customer care jobs near duluth, mn

Customer Care Coordinator-Order Experience I

Numotion -
Hermantown, MN

Apply Now

Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer communication
Individual consumer customer service

Full Job Description

By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.

JOB PURPOSE:

Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion’s order processing system.

KEY RESPONSIBILITIES:

§ Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.

§ Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.

§ Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.

§ Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.

§ Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.

§ Coordinates scheduling of ATP’s and seating technicians for evaluations and adjustments requests.

§ Meets all set productivity and performance standards

§ Participates in New Equipment department initiatives to continually improve department results.

§ Other duties as assigned by manager

§ Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.

§ Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.

§ Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.

§ The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

§ High school diploma or general education degree (GED) or equivalent combination of experience and education.

§ Minimum one year of customer service experience.

PREFERRED COMPETENCIES AND QUALIFICATIONS:

§ Strong communication skills, both written and verbal

§ Strong listening, organization and priority setting skills.

§ Ability to work in a fast-paced environment and juggle multiple priorities.

§ Ability to think quickly, assess a situation and make a sound decision.

§ Ability to provide best-in-class customer service

§ Working knowledge of service order processing experience

§ Knowledge of complex rehab equipment and products

§ Prior experience working in durable medical equipment industry

§ Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.

§ Knowledge of MS Word, Excel, PowerPoint, and Outlook

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

§ Frequent use of hands, wrists, fingers associate with computer equipment.

§ Prolonged periods of time working at a desk and/or on a computer.

§ Occasionally move and reach with arms and hands.

§ Ability to communicate effectively.

§ Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Refine Your Search

customer care jobs in duluth, mn

Customer Care Coordinator-Order Experience I

Clinical Liaison | Mary Free Bed & Carle Health (Peoria, IL)

Registered Nurse (RN)

Independent Living Skills Coach

Heavy Duty Truck Salesperson

Licensed Practical Nurse (LPN)

Sales Specialist

LPN Float Pool

Certified Appraiser

RN Float Pool

Outreach & Sales Director- Assisted Living

Maintenance Technician

Entry Level Appointment Setter

Caregiver

Hair Stylist - Colonial Square

Specialized Security Professional

Hair Stylist - Miller Plaza

Caregiver

Hair Stylist - Mount Royal Center Shopping Center

Delivery Assistant (Full-Time) - Cloquet

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