Top 122 Guest service manager Jobs in Duluth, Mn

Hotel General Manager
Hotels —Hermantown, MN
- $70,000 - $80,000 a year
- Full-time
- Background check
- 3 years
- Hotel
- Paid training
- Paid time off
Quick Apply
Breakfast Supervisor
Comfort Inn-West —Duluth, MN
- From $19 an hour
- Full-time
- Cooking
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk Manager
Odyssey Resorts —Two Harbors, MN
- $45,802 - $57,252 a year
- Full-time
- Inventory management
- Office
- Driver's License
- AD&D insurance
- Health insurance
Quick Apply
13d
Front of House Manager
Skyline Social and Games —Hermantown, MN
- $44,000 - $65,000 a year
- Weekends as needed
- Management
- Inventory management
- Mid-level
- Paid training
- Paid parental leave
Quick Apply
General Manager 39467
Pizza Hut —Duluth, MN
- $50,000 - $60,000 a year
- Background check
- Sales
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Assistant General Manager
Culver's —Duluth, MN
- $22.50 - $23.00 an hour
- Full-time
- No education required
- Mid-level
- Mentoring
- Paid training
- Disability insurance
Quick Apply
Property Manager - GSM/Sales Manager
Tru by Hilton —Duluth, MN
- Full-time
- Writing skills
- Mid-level
- Hotel
Quick Apply
6d
Assistant General Manager
Panera Bread —Duluth, MN
- $22.50 - $27.00 an hour
- Weekends as needed
- Background check
- 18 years or older
- ServSafe
- Paid holidays
- Health insurance
Quick Apply
Retail Store Manager - Duluth, MN
Consumer Cellular —Duluth, MN
- $71,400 - $100,800 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Inventory management
- AD&D insurance
- Paid holidays
Hotel Guest Service Manager
Tru by Hilton —Duluth, MN
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid training
- Dental insurance
Quick Apply
Regional Supervisor
Dunkin —Duluth, MN
- From $60,000 a year
- Weekends as needed
- Background check
- Clean driving record
- 5 years
- Paid training
- Disability insurance
Quick Apply
Regional Supervisor
Dunkin - Baskin Robbins —Superior, WI
- From $60,000 a year
- Weekends as needed
- Background check
- Clean driving record
- 5 years
- Paid training
- Disability insurance
Quick Apply
Assistant General Manager
Tru By Hilton —Duluth, MN
- $46,000 - $50,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
5d
Multi Unit Manager
Dunkin - Baskin Robbins —Superior, WI
- Full-time
- Sales
- English
- Mid-level
Quick Apply
Multi Unit Manager
Dunkin —Duluth, MN
- Full-time
- Sales
- English
- Mid-level
Quick Apply
Golf Shop Attendant II
Troon —Duluth, MN
- $16 an hour
- Part-time
- Computer literacy
- Merchandising
- Computer skills
Quick Apply
Food Beverage Supervisor
Pier B Resort Hotel —Duluth, MN
- $20 - $22 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Food and Beverage Manager
SPIRIT MOUNTAIN —Duluth, MN
- $50,000 - $60,000 a year
- Weekends as needed
- Background check
- Bar
- Sales
Night Auditor
Lift Bridge Lodge —Duluth, MN
- $18 an hour
- High school diploma or GED
- Front desk
- Communication skills
Quick Apply
Vacation Sales Manager
Hilton Grand Vacations —Hermantown, MN
- Weekends as needed
- Management
- Customer service
- Mid-level
7d

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guest service manager jobs near duluth, mn

Hotel General Manager

Hotels -
Hermantown, MN

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Paid training
Paid time off
Employee discount
Professional development assistance

Qualifications

Managing hospitality teams
Manager experience
Hotel experience
Hotel management

Full Job Description

Job Summary
We are seeking an experienced, driven, and hands-on Hotel General Manager to lead an award-winning Hotel in the Hermantown/Duluth, MN market. The ideal candidate will bring a strong background in hotel operations, team leadership, and guest satisfaction, with a preference for experience in Wyndham-branded properties. The Hotel General Manager is responsible for overseeing daily hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service and hospitality. This role requires strong leadership skills, a commitment to guest satisfaction, and the ability to manage various departments effectively. The ideal candidate will have a background in hotel management and a passion for the hospitality industry.

Duties

Lead and manage all hotel operations, including front desk, housekeeping, maintenance, and guest services.
Develop and implement strategies to enhance guest satisfaction and improve overall hotel performance.
Oversee human resources functions including hiring, training, and performance management of staff.
Manage financial aspects of the hotel, including budgeting, forecasting, and expense control.
Ensure compliance with health, safety, and licensing regulations.
Foster a positive work environment that encourages teamwork and professional growth among staff members.
Address guest inquiries and resolve any issues promptly to maintain high levels of guest relations.
Conduct regular inspections of the property to ensure cleanliness and quality standards are met.
Coordinate with various departments for smooth operations during peak times or special events.

Skills

Proven experience in hotel management or a similar leadership role within the hospitality industry.
Strong understanding of guest services principles and practices.
Excellent communication skills; multilingual abilities are a plus.
Proficient in using phone systems and hotel management software.
Knowledge of night audit procedures is advantageous.
Exceptional problem-solving skills with a focus on guest relations.
Ability to lead diverse teams effectively while promoting a collaborative work environment.
Familiarity with human resources practices related to hiring and employee development in a hospitality setting.

Qualifications:

Minimum 3 years of experience as a Hotel General Manager or Assistant General Manager
Branded or Wyndham brand experience preferred (e.g., La Quinta Inn and Suites, AmericInn, Tryp, Wyndham Garden, etc.)
Strong leadership, communication, and interpersonal skills
Proven ability to manage P&L, drive performance, and improve guest satisfaction metrics
Knowledge of hospitality systems and tools (PMS, OTA platforms, IHG Concerto preferred)
Ability to lead by example and motivate teams in a fast-paced environment

What We Offer:

Competitive base salary
Performance-based bonus program
PTO and vacation benefits
Opportunities for career growth within a growing hospitality group
Positive and collaborative team culture

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

Employee discount
Paid time off
Paid training
Professional development assistance

Experience:

Hotel management: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service manager jobs in duluth, mn

Hotel General Manager

Breakfast Supervisor

Front Desk Manager

Front of House Manager

General Manager 39467

Assistant General Manager

Property Manager - GSM/Sales Manager

Assistant General Manager

Retail Store Manager - Duluth, MN

Hotel Guest Service Manager

Regional Supervisor

Regional Supervisor

Assistant General Manager

Multi Unit Manager

Multi Unit Manager

Golf Shop Attendant II

Food Beverage Supervisor

Food and Beverage Manager

Night Auditor

Vacation Sales Manager

I want to receive the latest job alert for guest service manager in duluth, mn

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