Job Type: Full-time, Non-exempt
Across Minnesota and Wisconsin, National Bank of Commerce is making a difference in the financial lives of the people, communities, and businesses we serve. We exist to help our customers accomplish more than they could on their own. Join our team of creative and accomplished professionals and help us make more possible.
This combined Personal Banker/Lead Teller position plays a key role in delivering exceptional customer experiences, supporting branch growth, and ensuring operational excellence. The role is responsible for leading teller line activities, maintaining efficient branch operations, and promoting a culture of service, accuracy, and compliance. Through proactive customer outreach and a strong understanding of the bank's products and services, the position helps deepen existing relationships, identify new opportunities, and connect customers with solutions that support their financial goals.
In addition to customer relationship management, the position provides leadership and oversight for teller operations, including staff training, scheduling, coaching, cash controls, and daily balancing activities. This role helps ensure adherence to all bank policies, procedures, and applicable state and federal regulations, including BSA/AML requirements, while supporting a positive team environment and representing the bank within the community. Through a combination of sales, service, and operational leadership, this position contributes directly to the overall success of the branch and the bank.
High school diploma or equivalent required
Two to three years of bank teller experience preferred
One year supervisory/management experience preferred
Proficient computer skills, math skills, written and oral communication skills, interpersonal, and organizational skills
Self-starter with the ability to problem solve and recognize when action is needed
Excellent time management skills. Must be able to reprioritize workload as needed
Ability to multi-task in a fast-paced environment while adapting to changes in processes and workflow
Demonstrates great attention to detail
Uses sound judgment in decision making
Ability to work independently while supervising others
Ability to effectively train others by adapting to the learning style of the trainee
Required to have the ability to lift 25 pounds regularly, up to 50 pounds on occasion, and stand for long periods of time
Has access to reliable transportation
NMLS# required to sell and service HELOC’s. If not licensed previously, compliance with the licensing requirements will be necessary (including background check and fingerprinting)
Ability to always exhibit NBC core values: Respect, Integrity, Teamwork, and Accountability
The pay range for this position is $23.00 to $35.00 per hour, contingent on relevant skills, training, experience, education and other job-related factors permitted by law. This position is also eligible for performance-based incentive compensation.
National Bank of Commerce offers an excellent benefits package including health, dental, and vision plan for you, your spouse, and eligible children, Health Savings Account (HSA) contribution (including employer contributions), flexible spending accounts, 401(k) plan with a generous match, paid time off program, paid holidays & floating holidays, volunteer time off program, employer paid life insurance, voluntary life plans, short-term disability insurance, long-term disability insurance, health and wellness incentive, and employee assistance program.
National Bank of Commerce is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. National Bank of Commerce will comply with all federal and state laws concerning the application and employment of people with disabilities.
