Top 350 It support Jobs in Duluth Ga

Help Desk Technician, Tier 1
American Pain Consortium —Atlanta, GA
- Full-time
- Background check
- Up to 50% travel
- Clinic
- Health savings account
- Paid holidays
Quick Apply
Help Desk Technician (Part Time)
Electronic Systems Inc —Duluth, GA
- Contract
- Azure
- High school diploma or GED
- 1 year
Associate IT Technician
IntegriCom, Inc. —Suwanee, GA
- $19 - $24 an hour
- Full-time
- No experience needed
- In-person
- 1 year
- Health savings account
- Health insurance
Quick Apply
Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
IT Support Technician, Corporate IT
Serverfarm —Suwanee, GA
- $25 - $30 an hour
- Full-time
- Mid-level
- SharePoint
- Paid holidays
- Health insurance
2d
Helpdesk Associate Tier 1
Ole Mexican Foods Inc —Norcross, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
IT Support Engineer
Spectra Defense Technologies —Alpharetta, GA
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- 3 years
- AWS
- Opportunities for advancement
Quick Apply
4d
IT Support Specialist I
Priority Technology Holdings, LLC —Alpharetta, GA
- $23 - $27 an hour
- Full-time
- Google Workspace
- Windows
- Associate's degree
- Health savings account
- Employee stock purchase plan
Quick Apply
Specialist, Technical Support Business
T-Mobile USA, Inc. —Atlanta, GA
- $20.62 - $37.20 an hour
- Full-time
- 18 years or older
- Mid-level
- Windows
- Paid parental leave
- AD&D insurance
5d
Technical Support Specialist II
Control Southern, Inc —Suwanee, GA
- Mid-level
- Travel
- In-person
Quick Apply
12d
IT Support Technician
Radancy —Atlanta, GA
- $50,000 - $57,000 a year
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Desk Top Support Technician II (ATLDOT)
City of Atlanta, GA —Atlanta, GA
- $58,977.96 - $78,735.58 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
6d
IT Support Technician - Tier 2 (Hybrid)
Classic Collision —Atlanta, GA
- Online Application
- Hybrid work
- Mid-level
- High school diploma or GED
- 2 years
- Paid training
- Paid holidays
3d
Senior IT Support Specialist
Flatiron Dragados USA, Inc. —Brookhaven, GA
- Mid-level
- Training & development
Quick Apply
Help Desk Technician
Atlanta IT Services —Marietta, GA
- $50,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Paid time off
Quick Apply
13d
Help Desk Support Specialist
Evans General Contractors —Alpharetta, GA
- Remote
- Windows
- Bachelor's degree
- In-person
- Profit sharing
- Disability insurance
IT Helpdesk Technician
FULGENT THERAPEUTICS LLC —Alpharetta, GA
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
Quick Apply
9d
IT Systems Support Technician
Primary Holdings, Inc. —Johns Creek, GA
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
IT Systems Engineer
Spectra Defense Technologies —Alpharetta, GA
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- 3 years
- AWS
- Opportunities for advancement
Quick Apply
2d
Information Technology Support Engineer (Intermediate Professional)
Georgia Tech —Atlanta, GA
- $70,000 - $82,000 a year
- Full-time
- Background check
- Mid-level
- University
2d

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it support jobs near duluth ga

Help Desk Technician, Tier 1

American Pain Consortium -
Atlanta, GA

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Teamwork
Operating systems
Interpersonal skills
Attention to detail
Organizational skills
EMR systems
Productivity software
Associate's degree
Task assignment
Time management

Full Job Description

Who are we?

We’ve been treating pain effectively through minimally invasive techniques since 1992. At American Pain Consortium (APC), our mission is to empower our providers, including board-certified pain management physicians, with exceptional patient care. We are driven to deliver a national platform for like-minded interventional pain providers seeking to help patients find symptom relief and lead a better quality of life. We invest in the people, processes, systems, credentials, and facilities that consistently yield exceptional medical, operational, and financial outcomes. Our footprint includes clinic and ambulatory surgery centers throughout Indiana, Ohio, and Kentucky.

As an employer, we help our team to reach their maximum professional potential and create an environment conducive to our shared success. Our “why” centers around our 7 inspirations: the pursuit of excellence, empathy in everything we do, a culture of collaboration, open communication, creating a space for belonging, and ongoing innovation, which yields the result of bringing value.

What do we do?

Our goal at American Pain Consortium is to support our clinics that help patients seeking relief from pain, numbness, and tingling sensations that are often related to neuropathic pain or neuropathy, among many other forms of chronic pain. Even patients who have tried other pain treatments without success often benefit significantly from safe, effective treatment at American Pain Consortium. Our clinical multidisciplinary approach to care delivers the correct intervention to every patient, every time through various pain management procedures including injections, open surgical cases with general anesthesia, physical therapy, and psychological services. Our Providers focus on helping individuals improve functionality to restore a more meaningful lifestyle.

The Tier 1 Help Desk Technician is responsible for providing first-level technical support to end-users. This role involves troubleshooting hardware and software issues, responding to service requests, and escalating more complex issues to higher-level support as necessary. The ideal candidate will have strong communication skills, a customer-centric approach, and a basic understanding of IT systems and networks.

Essential Duties & Responsibilities (What You’ll Do)

Provide first-line support to end-users for computer, application, system, device, and access issues.
Set up new user accounts, permissions, and passwords, including imaging new computers for deployment for new users.
ITSM Toolset Usage: Familiarity with using the ITSM toolset to manage and track incidents and service requests.
RMM (Remote Monitoring and Management): Administer support and monitoring through the RMM tool.
Technical Support: Provide technical support via phone, email, voicemail, instant messaging, and remote software.
PSA: Monitor ticket queues for incoming support requests. Create tickets as needed for incoming calls, chats, and emails.
SOP Maintenance: Participate in
Customer Service: Always be ready to help each customer to the best of your ability. As well as following every issue through to the end.
Stay current with the latest technologies and best practices for IT support.
All other duties as assigned

Minimum Qualifications (What We Are Looking For)

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Strong supervisory and leadership skills.

Education and/or Experience Requirements

2+ years’ experience in a desktop support or IT support role preferred
Software Knowledge: Strong knowledge of Microsoft Office Suite and related software.
Operating Systems: Extensive experience with Microsoft operating systems.
IT Security: Understanding of IT security concepts.
Familiarity with common IT support tools and methodologies.
Strong problem-solving and troubleshooting skills.
Ability to work independently and as part of a team.
Familiarity with AllScripts and/or eClinicalWorks or similar are advantageous.

Competencies

To perform the job successfully, an individual should demonstrate the following, which is included, but not limited, to:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Respect for Others - Treats patients, physicians, and colleagues in a professional, respectful, compassionate manner.
Respect for Privacy - Handles all patient, company, and staff information in a confidential manner compliant with all state and federal regulations and the APC Code of Conduct.
Project Management | Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standing and/or walking 50% of time
Sitting 50% of the time
Occasional lifting, climbing, carrying, stooping, kneeling, crouching, and reaching.

Supervisory Responsibilities

This position has no supervisory responsibilities

Travel

This position requires frequent travel. This role typically functions in a medical office environment but will require visits to external branch locations in both Indiana and Ohio.

On-call availability for emergencies or scheduled maintenance outside of normal business hours.

Benefits (Work Perks)

Included for all full-time positions

Medical, Dental, and Vision Insurance
Paid Time Off
Paid Holidays
Matching 401K plan
Other

Equal Employment Opportunity

American Pain Consortium Management, its affiliates, and subsidiaries are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Application Question(s):

What are your salary expectations?

Education:

Associate (Preferred)

Experience:

Desktop support/ IT Support: 2 years (Preferred)
EMR systems: 1 year (Preferred)

Ability to Commute:

Atlanta, GA 30326 (Required)

Willingness to travel:

50% (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in duluth ga

Help Desk Technician, Tier 1

Help Desk Technician (Part Time)

Associate IT Technician

Jr. Service Desk Analyst, Technician

IT Support Technician, Corporate IT

Helpdesk Associate Tier 1

IT Support Engineer

IT Support Specialist I

Specialist, Technical Support Business

Technical Support Specialist II

IT Support Technician

Desk Top Support Technician II (ATLDOT)

IT Support Technician - Tier 2 (Hybrid)

Senior IT Support Specialist

Help Desk Technician

Help Desk Support Specialist

IT Helpdesk Technician

IT Systems Support Technician

IT Systems Engineer

Information Technology Support Engineer (Intermediate Professional)

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