Top 53 Service desk analyst Jobs in Duluth Ga

Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Service Desk Analyst - Tier I
ITA Group Inc —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Service Desk Analyst II
Cortavo —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health insurance
Quick Apply
Service Desk Analyst l
RedHelm —Atlanta, GA
- On call
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Service Desk Analyst
D4C Dental Brands, Inc. —Atlanta, GA
- Computer Science
- Mid-level
- Office
Quick Apply
Service Desk Team Lead
Snap Tech IT —Cumming, GA
- $75,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
9d
Technical Customer Service Representative - SUN - THURS - 3rd Shift
QTS Data Centers —Suwanee, GA
- Email
- Computer Science
- Writing skills
- Mid-level
- Wellness program
- Health savings account
11d
Client Support Desk Analyst
defi AUTO LLC —Atlanta, GA
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
11d
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
Service Desk Manager
Softrim LLC —Alpharetta, GA
- Full-time
- Computer science
- Azure
- Computer Science
Quick Apply
Mid-Level Service Desk Analyst, Technician
DMI —Atlanta, GA
- $60,000 - $72,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance
Help Desk Analyst 2
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Data Engineer- Full Time Opportunity, NOT C2C
Codoxo —Duluth, GA
- Email
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
End User Support Analyst
Inspire Brands —Atlanta, GA
- Full-time
- Microsoft Outlook
- Data analysis skills
- Mid-level
Quick Apply
Help Desk System Analyst/Technical support - Atlanta, GA
Software Technology Inc —Atlanta, GA
- Mid-level
- Office
- Windows
Quick Apply
Technical Product Analyst
PrismHR —Duluth, GA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Level 1 Help Desk Analyst
Novisync —Conyers, GA
- $20 an hour
- Spanish
- Microsoft Outlook
- Mid-level
Associate Consultant
Deposco —Alpharetta, GA
- Full-time
- Computer Science
- Up to 50% travel
- Bachelor of Science
- Health insurance
- Paid time off
Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA
Software Technology Inc —Atlanta, GA
- Mid-level
- Windows
- 3 years
Quick Apply
Help Desk Analyst
viva —Conyers, GA
- $18 - $20 an hour
- Mid-level
- Windows
- High school diploma or GED
22h

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service desk analyst jobs near duluth ga

Jr. Service Desk Analyst, Technician

DMI -
Atlanta, GA

Apply Now

Job Details

Full-time
$63,889.50 - $70,146.50 a year

Benefits

Disability insurance
Health insurance
Tuition reimbursement
401(k) matching
Opportunities for advancement
Referral program
Pet insurance

Qualifications

High school diploma or GED
Desktop (troubleshooting support)

Full Job Description

About DMI:

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efﬁcient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com

About the Opportunity:

DMI, LLC is seeking a Junior Service Desk Analyst, Technician to join us.

Duties and Responsibilities:

Assist CDC personnel with Level 1 IT support requests through ServiceNow, email, phone, and chat channels.
Conduct initial troubleshooting and analysis of reported IT issues, escalating unresolved incidents as necessary.
Document customer interactions, resolutions, and escalations accurately in ServiceNow.
Support remote troubleshooting efforts using approved remote access tools.
Verify ticket closure with customers to ensure satisfaction and service restoration before finalizing incidents.
Maintain professional communication standards and provide courteous support to all users.

Qualifications:

Education and Years of Experience:

High School Diploma
2+ Years of Experience in Deskside Support

Required and Desired Skills/Certifications:

ITIL Preferred

Min Citizenship Status Required: Must be a U.S. Citizen

Physical Requirements: No Physical requirement needed for this position.

Location: Atlanta, Georgia

Minimum Salary Rate: $63,889.50 Median Salary Rate: $70,146.50 Working at DMI:

DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

Do What’s Right – We lead with honesty and integrity.
Own the Outcome – We take responsibility and deliver.
Deliver for Our Customers – We are relentless about delivering value.
Think Bold, Act Smart – We innovate with purpose.
Win Together – We collaborate and celebrate our success.

These values aren’t just ideals—they show up in how we support every part of your well-being:

Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.

DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together.

***************** No Agencies Please *****************

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

Apply Now

Refine Your Search

service desk analyst jobs in duluth ga

Jr. Service Desk Analyst, Technician

Service Desk Analyst - Tier I

Service Desk Analyst II

Service Desk Analyst l

Service Desk Analyst

Service Desk Team Lead

Technical Customer Service Representative - SUN - THURS - 3rd Shift

Client Support Desk Analyst

Help Desk / Service Desk Analyst I -4P/663

Service Desk Manager

Mid-Level Service Desk Analyst, Technician

Help Desk Analyst 2

Data Engineer- Full Time Opportunity, NOT C2C

End User Support Analyst

Help Desk System Analyst/Technical support - Atlanta, GA

Technical Product Analyst

Level 1 Help Desk Analyst

Associate Consultant

Help Desk System Analyst - [OKTA, Crowdstrike] - Atlanta, GA

Help Desk Analyst

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