Join Team Goodwill! Immediate openings and competitive pay & benefits. Apply today!
Donation Acquisition Manager
Full-time 40 hours/week
$50,000-55,000/year
True North Goodwill is a nonprofit organization regionally headquartered in Duluth, MN whose mission is transforming lives for generations through learning and the power of work. We provide training, jobs, and support services for people with barriers to employment who seek greater independence. Our mission is funded through the sale of donated clothing and household items in Goodwill stores and online. We are a group of nearly 300 mission minded employees in Northern MN & WI working as one. Each of us is essential to helping our community thrive and prosper.
Goodwill offers a wide range of career pathways and growth ranging from entry-level to management in retail, transportation, mission services, and administrative/professional fields. By working at Goodwill, you can make an impact in your community. And we can show you how.
Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Why we are a great place to work?
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Competitive pay & benefits
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Career advancement pathways
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Flexible work schedules to create a schedule that allows for a work/home balance.
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Bonus incentive plans
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Retirement & 401K planning with company match (Up to 6%)
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Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources)
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Knowing you are part of making an impact in people’s lives
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Critical Illness and accident insurance
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Basic life insurance at no cost, with voluntary and spousal coverage options
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A culture built upon our core values of: Trust, Respect, Dedication, Responsibility, and Innovation
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Career support and planning
Job Summary
The Donation Acquisition Manager is responsible for generating new donated goods through proactive outreach, partnerships, and community engagement efforts.
This role directly supports retail revenue growth by increasing donor counts and improving donation flow across True North Goodwill operations.
Duties and Responsibilities
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Develop and execute a donation acquisition strategy aligned with retail revenue goals.
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Coordinate community donation drives (schools, employers, housing, events).
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Train employees on donation process (donation door, events, etc.)
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Manage trailer-based donation events and offsite collection efforts.
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Identify and build partnerships with organizations to generate ongoing donation streams.
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Track and report donor metrics, event performance, and cost per donor.
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Collaborate with Retail, Transportation, and Marketing teams to support execution.
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Oversee placement and productivity of donation bins and outreach channels.
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Maintain all event materials, signage, and supplies.
Performance Expectations
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Maintain consistent monthly and weekly donor generation targets.
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Demonstrate measurable return on investment through donation growth.
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Strong communication and relationship-building skills.
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Ability to work independently and manage multiple projects.
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Comfortable working in a fast-paced, field-based role.
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Experience in outreach, retail operations, nonprofit, or business development preferred.
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Valid driver’s license and ability to travel locally.
