Top 250 Call center representative Jobs in Dumont, Nj

Customer Service Representative
Dual Fuel Corp —Mount Vernon, NY
- $66,300 - $75,000 a year
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative - Career Growth
EchoStar —Roseland, NJ
- From $43,000 a year
- Full-time
- Clean driving record
- Pass drug screening
- No experience needed
- Health savings account
- Health insurance
Quick Apply
Inbound Retention Representative (Six-Figure Opportunity)
EchoStar —Roseland, NJ
- From $70,000 a year
- Full-time
- Clean driving record
- Pass drug screening
- No experience needed
- Health savings account
- Health insurance
Quick Apply
Customer Service Representative
The Carballo Financial Group-Fort Lee, New Jersey —Fort Lee, NJ
- $57,000 - $62,000 a year
- Multiple hires
- Hybrid work
- Spanish
- Customer service
- English
- Health insurance
- 401(k)
Quick Apply
Customer Service Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $23.56 - $28.85 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
- Health insurance
- Paid time off
Quick Apply
Representative Call Center Telecom
St. Joseph's Health —Woodland Park, NJ
- $15.92 - $24.66 an hour
- Full-time
- Remote
- No experience needed
- High school diploma or GED
- Children
- 403(b) matching
- Paid holidays
Call Center Representative FT Days
Englewood Health —Englewood, NJ
- From $18.50 an hour
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Health insurance
- Paid time off
Customer Support Coordinator
Culinary Depot —Hackensack, NJ
- $25 - $33 an hour
- Full-time
- Office
- Continuous improvement
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Client Care Coordinator
Serenium Therapy & Wellness —Hackensack, NJ
- $50,000 - $60,000 a year
- Full-time
- Medical office experience
- Mid-level
- Travel reimbursement
- Paid holidays
Quick Apply
Customer Service Representative / Call Center / Client Support
ADP —Florham Park, NJ
- $17.02 - $30.14 an hour
- Overtime
- Hybrid work
- Military
- Writing skills
- 1 year
- Wellness program
- Disability insurance
Outbound Call Representative (Salary + Commission)
Sja Td Holdings —Paramus, NJ
- $50,000 - $120,000 a year
- Full-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Call Center Agent - English (Remote)
Stratford Solutions Inc. —New York, NY
- $20 an hour
- Weekends as needed
- Remote
- Bilingual
- Computer literacy
- Mid-level
Quick Apply
Onsite BDC Representative / Internet Coordinator
Paramus Hyundai —Paramus, NJ
- $50,000 - $70,000 a year
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Contact Center Agent I
VNS Health —Manhattan, NY
- $17.49 - $21.80 an hour
- Per diem
- Remote
- English
- High school diploma or GED
- Bachelor's degree
Care Coordination Representative
Advanced Medical Management —Englewood Cliffs, NJ
- $22 - $24 an hour
- Full-time
- Remote
- English
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Care Associate
Dynarex —Montvale, NJ
- $20 - $23 an hour
- Full-time
- Research
- Mid-level
- Office
- Health savings account
- Paid holidays
Call Center Representative - English & Spanish (Remote)
Stratford Solutions Inc. —New York, NY
- $20 an hour
- Weekends as needed
- Remote
- Spanish
- Computer literacy
- High school diploma or GED
Quick Apply
Patient Access Rep I
University HealthCare Alliance —Newark, NJ
- $25.03 - $31.92 an hour
- Full-time
- Remote
- Basic math
- HIPAA
- No experience needed
Sr. Outbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Newark, NJ
- $24.76 an hour
- Weekends as needed
- Remote
- Bachelor's degree
- US work authorization
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
Open Door Family Medical Center —Tarrytown, NY
- $20 - $24 an hour
- Full-time
- Hybrid work
- Spanish
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply

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Customer Service Representative

Dual Fuel Corp -
Mount Vernon, NY

Quick Apply

Job Details

Full-time
$66,300 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication
Sales
Customer service
English
HVAC
Customer support

Full Job Description

Dual Fuel Company LLC is an integrated energy services provider delivering boiler/burner installations, heating controls, boiler monitoring, and 24/7 emergency service to residential and commercial buildings across the New York City metropolitan area. Our Service division manages more than 400 active service agreements, and our proprietary Axxon platform gives customers real-time visibility into their heating systems. When a building loses heat in January, we are the company that answers — and this role is the voice they hear first.

The Role

This is not a call-center job. You will own the full lifecycle of every service call you touch — from first ring to final report — coordinating customers, property superintendents, and field technicians in real time while keeping NYC boiler compliance paperwork accurate and on schedule. The pace is fast, the stakes are real (heat and hot water for occupied buildings), and the bar is high. We are looking for someone who takes genuine pride in running a tight operation and being the person the team relies on.

Heating season (roughly October through May) is when this role matters most. Call volume rises sharply, no-heat emergencies take priority, and the team counts on steady, focused execution. Extended days may be required during heating season, particularly during emergency events. If you do your best work when it counts, you'll fit right in.

What You'll Own

Customer Service & Call Management

▪ Answer incoming service requests promptly, professionally, and courteously — and own each one through to resolution.

▪ Document customer concerns, service needs, and building details with complete accuracy; enter every service request into the system correctly so jobs run without friction.

▪ Schedule emergency service work directly with customers and property superintendents, triaging urgency and setting clear expectations.

▪ Verify technicians have completed service calls and that recommendations and follow-up actions are documented — nothing falls through the cracks on your watch.

▪ Compile and send detailed job reports upon service completion, and follow up with customers to confirm satisfaction.

▪ Procure equipment quotes from plumbing and heating supply houses and prepare repair estimates for customers.

▪ Review technicians' service notes and add clarity where needed before anything reaches a customer.

▪ Master the Axxon controls platform and confidently support customers who use it.

▪ Review completed service invoices for customer billing.

▪ Create, review, and schedule maintenance services in accordance with customer agreements.

Compliance

▪ Complete and track NYC boiler compliance paperwork with zero tolerance for missed deadlines.

Team Communication

▪ Keep the team continuously updated on job statuses, issues, and resolutions via Slack and internal tools.

▪ Maintain constant, clear communication with field technicians to resolve concerns during service calls in real time.

Who Thrives Here

We hire for ownership, not just experience. The people who succeed at Dual Fuel:

▪ Treat every service call as their responsibility until it is closed — no hand-offs into the void, no "that's not my job."

▪ Stay composed and decisive when five urgent things happen at once.

▪ Sweat the details: clean documentation, accurate data entry, deadlines met without reminders.

▪ Communicate directly and professionally with everyone from building superintendents to field mechanics.

▪ Spot broken processes and fix them instead of working around them.

If you prefer a slower pace, narrowly defined duties, or minimal accountability, this role is not the right fit — and that's okay. We would rather be honest up front.

Qualifications

▪ Proven experience in customer service, dispatch, or operations coordination — ideally in a trades, facilities, or service-business environment.

▪ Excellent verbal and written communication skills.

▪ Exceptional organization and attention to detail; able to manage multiple priorities under pressure.

▪ Proficiency with ERP/field-service systems (BuildOps a strong plus) and Slack.

▪ HVAC, boiler, or building-systems exposure a plus; degree in Mechanical Engineering a plus.

Why Dual Fuel

▪ High-trust, high-accountability team where strong performers are noticed, developed, and promoted.

▪ Real responsibility from day one — you run your desk; we don't micromanage people who deliver.

▪ Modern tools (BuildOps, Slack, Axxon) and a company that invests in doing service the right way.

▪ Stable, growing 100+ person company with a 400+ agreement service base and decades of NYC-metro relationships.

Job Type: Full-time

Pay: $66,300.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Experience:

HVAC office: 2 years (Required)

Language:

English (Required)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in dumont, nj

Customer Service Representative

Call Center Representative - Career Growth

Inbound Retention Representative (Six-Figure Opportunity)

Customer Service Representative

Customer Service Specialist I #Full Time #Remote

Representative Call Center Telecom

Call Center Representative FT Days

Customer Support Coordinator

Client Care Coordinator

Customer Service Representative / Call Center / Client Support

Outbound Call Representative (Salary + Commission)

Call Center Agent - English (Remote)

Onsite BDC Representative / Internet Coordinator

Contact Center Agent I

Care Coordination Representative

Customer Care Associate

Call Center Representative - English & Spanish (Remote)

Patient Access Rep I

Sr. Outbound Sales Representative (Remote/Eastern Time)

Call Center Representative

I want to receive the latest job alert for call center representative in dumont, nj

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