Top 398 Bilingual customer service associate Jobs in Duncanville, Tx

Bilingual Guest Loyalty Membership Agent
Unleashed Brands —Bedford, TX
- Part-time
- Spanish
- Sales
- English
Quick Apply
Collections Customer Service Representative
Multidisciplinary Clinic —Dallas, TX
- Full-time
- Spanish
- Customer service
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
2h
Entry Level Associate (Spanish Required)
Blueprint Zenith —Grand Prairie, TX
- $48,000 - $56,000 a year
- Full-time
- Background check
- Spanish
- English
Quick Apply
Field Customer Service Rep (Ops 1127)
VOZZCOM INC —Haltom City, TX
- $800 - $1,000 a week
- Part-time
- Background check
- Spanish
- Clean driving record
- Paid training
- Mileage reimbursement
Quick Apply
8d
Bilingual Customer Service Rep
Integrity Staffing Solutions —Midlothian, TX
- $18 an hour
- Full-time
- Spanish
- English
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
Customer Service Representative
The On Time Expert —Garland, TX
- $23.14 - $34.87 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- English
- Health insurance
- 401(k)
Quick Apply
9d
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Dallas, TX
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Dallas, TX
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
8d
Bi-lingual Pharmacy Tech Support/Call Center Rep (Remote Work from Home)
IQVIA —Dallas, TX
- $18 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Work from home
7d
Customer Service Full Time
UNION SUPPLY GROUP INC —Dallas, TX
- $18 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Reyes Printing & Embroidery —Garland, TX
- From $700 a week
- Full-time
- Bilingual
- Spanish
- Customer service
Quick Apply
Bilingual / Sales/ Collections / Customer Service / (Full Time)
AAA Atlas Bail Bonds —Dallas, TX
- $15 - $17 an hour
- Weekends as needed
- Bilingual
- Background check
- Spanish
- Paid training
- 401(k)
Quick Apply
Entry Level College Grad Paid Training
The Houston Jackson Group —Irving, TX
- $23.00 - $25.50 an hour
- Urgently hiring
- Hybrid work
- Spanish
- English
- Bachelor's degree
- Paid training
- Health insurance
Quick Apply
13d
Customer Service Department Manager - Bilingual
Uline —Irving, TX
- $85,000 - $100,000 a year
- Full-time
- Spanish
- Pass drug screening
- English
- Paid holidays
- Health insurance
8d
Customer Service Department Manager - Bilingual
Uline —Dallas, TX
- $85,000 - $100,000 a year
- Full-time
- Spanish
- Pass drug screening
- English
- Paid holidays
- Health insurance
8d
Customer Solution Strategist
Smurfit Westrock —Dallas, TX
- $22 - $29 an hour
- Overtime
- Pass drug screening
- Mid-level
- Microsoft Office
- AD&D insurance
- Paid holidays
Customer Solution Strategist
Smurfit Westrock —Dallas, TX
- $22 - $29 an hour
- Overtime
- Pass drug screening
- Mid-level
- Microsoft Office
- AD&D insurance
- Paid holidays
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Dallas, TX
- $16 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Care Advisor
NCD —Dallas, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
Contact Center Representative
Systems Integration, Inc. —Dallas, TX
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply

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Bilingual Guest Loyalty Membership Agent

Unleashed Brands -
Bedford, TX

Quick Apply

Job Details

Part-time | Full-time

Qualifications

Spanish
Guest relations
English
Quality data entry
Customer data entry

Full Job Description

Guest Loyalty Membership Support Agent – On-Site in Bedford

We are hiring four full-time agents
Full-time schedule: 40 hours per week, five days per week
Schedule includes one weekend day, with your preferred weekend day considered based on availability
Part-time schedules may be available upon request
Opportunities for growth into a Lead position
Cross-training opportunities across other brands and roles
Fast-paced, on-site call center environment in Bedford, Texas

About the Role

Our Bilingual Guest Loyalty Membership Support Agents are call center agents/specialists, responsible for promoting fun! In this position you will work with our guests to plan events at Urban Air for birthday parties, church events, sports groups, or any other type of group. The ideal candidate needs to have awesome phone and computer skills. You must be able to multi-task in a fast-paced environment and be passionate about delivering a great Guest experience.

You will be a great fit for this position if:

You love working in a fast-paced, dynamic Family Entertainment atmosphere.
You have a passion for delivering a great Guest experience at every touchpoint.
You have excellent verbal and written communication skills.
You are a self-starter, eager to learn and develop your expertise.
You respond to all leads in a timely fashion – same to next business day.
You can deliver sales results, and you love a good challenge!

At Urban Air, we strive to create lasting memories through next level play, and our team is essential to our success.

Responsibilities:

Assist Guests with general questions and support surrounding the Membership program
Provide one call resolutions to quickly resolve inquiries
Answer incoming calls regarding cancellation requests, account changes, refunds and other requests based on company policy
Process outbound calls to existing Members regarding account updates as needed
Provide account options and solutions to deescalate Guests inquiries within business alignment
Document and process account changes within CRM
Meet productivity expectations while providing a high regard to Guest service

Qualifications and Skill Requirements:

Professionalism with Guest focus and high regard to providing the best Guest service
Excellent computer skills and ability to multi-task in a high paced work environment
Data entry skills with an emphasis on attention to detail
Excellent Verbal and Written communication
Strong people skills including being informative while listening
Minimum of two years call center experience emphasizing in collections and contractual agreements preferred
Familiarity with Five9 and or Salesforce preferred
We are looking for Bilingual (Spanish/ English)

Internal Processes:

Manage requests that come in through inbound Phone Calls, Salesforce, Zendesk and the daily email inbox
Promptly respond to any and all emails/leads and strive to respond to all Guests in less than 24 hours
Check our voicemail box daily to respond to inquiries
Perform daily task efficiently with little to no direction
Be prompt and expedite all daily objectives
Be a team player and helping each other

Guests Requests

Assist Guests with general questions about their account
Hold Guests accountable to the contract terms of their membership agreement
Work with Park Leadership and Operations Managers to troubleshoot Guest requests that require additional assistance
Process refunds, cancellations and other requests as based on company policy

Company Description

Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. Unleashed Brands has more than 350 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. For more information, please visit www.unleashedbrands.com. Unleashed Brands is headquartered in the Dallas/Fort Worth metroplex.

Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

ADA

Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

Unleashed Brands is proud to be an equal-opportunity employer.

Quick Apply

Refine Your Search

bilingual customer service associate jobs in duncanville, tx

Bilingual Guest Loyalty Membership Agent

Collections Customer Service Representative

Entry Level Associate (Spanish Required)

Field Customer Service Rep (Ops 1127)

Bilingual Customer Service Rep

Customer Service Representative

Spanish Bilingual Remote Customer Service Representative

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Bi-lingual Pharmacy Tech Support/Call Center Rep (Remote Work from Home)

Customer Service Full Time

Customer Service Representative

Bilingual / Sales/ Collections / Customer Service / (Full Time)

Entry Level College Grad Paid Training

Customer Service Department Manager - Bilingual

Customer Service Department Manager - Bilingual

Customer Solution Strategist

Customer Solution Strategist

Bilingual Customer Service Specialist (Spanish)

Customer Care Advisor

Contact Center Representative

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