Top 431 Patient services representative Jobs in Dundee Il

Patient Registrar
Mercy Health System Corporation —Crystal Lake, IL
- $17.23 - $25.84 an hour
- Overtime
- Acute care
- Urgent Care
- High school diploma or GED
- Employee assistance program
Quick Apply
Front Desk Coordinator
IVX Health —Algonquin, IL
- $23.00 - $25.50 an hour
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
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Receptionist
Mercy Health System Corporation —Crystal Lake, IL
- $16.89 - $25.33 an hour
- Overtime
- HIPAA
- High school diploma or GED
- Cleaning
- Paid parental leave
- Health savings account
Quick Apply
2d
Patient Services Rep-Multi Specialty Clinic Crystal Lake Full Time Days
Northwestern Memorial Healthcare —Crystal Lake, IL
- $18.84 - $24.49 an hour
- Full-time
- Background check
- High school diploma or GED
- Clinic
- Tuition reimbursement
- 401(k) matching
Quick Apply
2d
Rehabilitation Registration and Scheduling Specialist
OrthoIllinois —Huntley, IL
- $20.15 - $27.26 an hour
- Google Workspace
- Microsoft Excel
- High school diploma or GED
Quick Apply
3d
Patient Account Registrar - Admitting
Saint Joseph Hospital - Elgin —Elgin, IL
- $16.20 - $23.01 an hour
- Full-time
- Hospital
- Customer service
- Adults
- Health insurance
- Dental insurance
Patient Liaison-Complex Care Crystal Lake Full Time Days
Northwestern Memorial Healthcare —Crystal Lake, IL
- $20.36 - $27.49 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Tuition reimbursement
- 401(k) matching
Quick Apply
2d
Intake Coordinator Home Medical Equipment - Full Time Days
Northwestern Memorial Healthcare —Crystal Lake, IL
- $30.00 - $40.50 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Tuition reimbursement
- 401(k) matching
Quick Apply
2d
Pediatric Medical Receptionist — Front Desk
Well Rooted Pediatrics —Crystal Lake, IL
- $20 - $24 an hour
- Full-time
- HIPAA
- Clinic
- Experience working with children
- Paid time off
- On-the-job training
Quick Apply
4d
Patient Services Rep - Pediatrics Part-time Days
Northwestern Memorial Healthcare —South Elgin, IL
- $18.84 - $24.49 an hour
- Part-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Tuition reimbursement
- 401(k) matching
Quick Apply
2d
Customer Experience Representative
DELTA DENTAL OF ILLINOIS —Naperville, IL
- $20 - $24 an hour
- Full-time
- Hybrid work
- Office
- Typing
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
9d
Patient Service Representative
Illinois Cancer Specialists —Elgin, IL
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health savings account
- Health insurance
Patient Services Rep-Pediatrics McHenry Full Time Days
Northwestern Memorial Healthcare —McHenry, IL
- $18.84 - $24.49 an hour
- Full-time
- Background check
- High school diploma or GED
- Clinic
- Tuition reimbursement
- 401(k) matching
Quick Apply
8d
Patient Care Assistant (CNA) - Emergency Services
Saint Joseph Hospital - Elgin —Elgin, IL
- $18.00 - $26.68 an hour
- Part-time
- Hospital
- Medical office experience
- BLS Certification
- Health insurance
- Dental insurance
Medical Receptionist
The Heart Team, LLC —Elgin, IL
- $17 - $19 an hour
- Urgently hiring
- Microsoft Office
- Clinic
- In-person
- 401(k)
Quick Apply
Receptionist Lead
Illinois Cancer Specialists —Crystal Lake, IL
- $22 - $24 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Part-Time Front Desk Dental Receptionist
Family Dental Care of Algonquin —Algonquin, IL
- $15 - $20 an hour
- Part-time
- Background check
- Private practice
- Spanish
- 401(k)
- 401(k) matching
Quick Apply
Centralized Scheduler - Radiology
Saint Joseph Hospital - Elgin —Elgin, IL
- Part-time
- Hospital
- Customer service
- Mid-level
- Health insurance
- Dental insurance
3d
Administrative Assistant - Medical
Thomson Memory & Attention —Algonquin, IL
- $34,000 - $40,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- In-person
- Health insurance
- Dental insurance
Quick Apply
5d
Patient Access Specialist
Northwestern Memorial Healthcare —Geneva, IL
- $18.40 - $27.59 an hour
- Part-time
- Background check
- Hospital
- Computer literacy
- Tuition reimbursement
- 401(k) matching
Quick Apply
10d

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Patient Registrar

Mercy Health System Corporation -
Crystal Lake, IL

Quick Apply

Job Details

PRN
$17.23 - $25.84 an hour

Benefits

Employee assistance program

Qualifications

Customer communication

Full Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Engages in positive interactions; demonstrate friendliness by smiling and making eye contact when greeting all patients, visitors and customers. Provide helpful assistance in anticipating and responding to the needs of our patients, visitors and customers and staying calm under pressure to deal effectively with difficult people.
Participates in team building activities, continuous quality improvement activities and educational experiences in support of departmental or Mercyhealth initiatives.
Provides shadowing and training to new partners.
Uses good judgment in highly emotional and demanding situations.
Arrives patient to the ER and Urgent Care.
ISigns in or checking in hospital outpatient visits.
Identifies patients in need of immediate care by visual assessment at time of registration, prioritizes patient registration by severity of complaint, and monitors waiting area for changing patient conditions and alerts triage RN to the need to re-evaluate patients.
Admits all surgical and direct admit patients.
Schedules and checks in hospital outpatient lab patients.
Identifies and selects patients using department required patient identifiers to select correct electronic medical record. Thus, reducing the chance for privacy, medical or duplicate medical record errors.
Enters patient’s complaints/symptoms and them in the appropriate order based on severity of symptoms. Also completing all other required arrival information with the electronic medical record.
Generates patient arm band, face sheet, and patient labels.
Verifies information before quickly applying patient armband during traumas or other chaotic situations.
Gathers and enters into EPIC all necessary demographic, guarantors, and billing information from patients/family.
Obtains necessary signatures and documents for inpatient and outpatient registrations.
Verifies patient insurance information and updates insurance information as appropriate.
Identifies patients in the ER that have an out of network insurance and provides this information to the appropriate ED partners. Completes our out of network paperwork and adds an account note documenting conversation with staff and that paperwork was completed.
Identifies patients without insurance and works closely with patient financial counselors to help facilitate self-pay services for patients without insurance.
Identifies appropriate primary/secondary payees.
Completes MSPQ as required for Medicare patients.
Collects all applicable co-pay’s, self-pay payments, and in some cases pre-payment for services.
Assists with coordination of patients into the appropriate unit.
Provides accurate information and timely updates to patients, visitors, and customers.
Assists other departments at various hospital locations to notify when patients have arrived.
Assists outside EMS/EMT agencies to arrive patients to the facility and provide paperwork for billing purposes.
Performs Pre-admission functions for patients.
Performs Pre-registration functions for patients.
Upon admission provides patients with admission information such as the VIP Folder as needed.
Obtains signatures for Medicare forms as required for admission within required timeframe.
Properly secures and returns all patient valuables in accordance with Mercyhealth policy.
Assists hospital staff to facilitate patient care during periods of EPIC Downtime or during disaster mode.
Assists nursing staff to provide transportation vouchers and payment for transportation services for patients.
Maintains an accurate cash drawer.
Closes and balances cash drawer at the end of each shift in compliance with our cash handling policy.
Manages work queues to resolve registration errors thus allowing patient bills to process in a timely manner.
Assesses and determines situations requiring an interpreter and when to use interpreter services effectively.
Logs in, answers, returns, and transfers all incoming telephone inquiries. Additionally makes outbound calls as needed.
Monitors security cameras and door entry systems in a polite manner and communicates information to the appropriate staff, patient or visitor.
Addresses questions or concerns promptly or identifies appropriate resource to do so.
Uses effective service recovery skills to solve problems or service breakdowns when they occur.
Remains flexible and reliable to react to frequent changes in duties and volume of work to meet the needs of our many locations and patients.
Manages work schedule efficiently to ensure all tasks and assignments are completed on time.
Presents a friendly, approachable, professional demeanor and appearance.
Completes travel screening questionnaire for every patient, visitor and customer that enters the facility.
Tracks patient's visitors as needed and appropriate based on current hospital guidelines.
Provides directions, helps or escorts patients/visitors to the correct area.
Demonstrates teamwork by helping co-workers in and across departments.
Communicates appropriately, clearly, and timely to leadership team, charge nurse, physician and partners.
Uses excellent judgment to notify leadership team of all unusual occurrence or situations requiring leadership team attention or action.
Uses organizational and departmental resources efficiently.
Follows local, state, and federal healthcare regulations.
Performs light duty cleaning or registration, lobby and waiting room areas.
Completes all required educational courses as assigned by leadership.
May be required to work alternate shifts, weekends, and overtime during peak periods.
Performs other duties as assigned.

EDUCATION AND/OR EXPERIENCE

Graduate of high school or equivalent preferred
One to two years customer service experience required
Knowledge of third-party payors preferred
Medical terminology preferred

CERTIFICATION/LICENSURE

N/A

OTHER SKILLS AND ABILITIES
Self-starter with a willingness to try new ideas.
Positive can-do attitude coupled with a sense of urgency.
Knowledge of computer systems, to include navigation, typing, and data entry.
Detail oriented.
Strong oral and written communication skills.
Excellent problem solving, conflict management, time management and stress management skills in highly emotional and demanding situations.
Ability to use good judgment and utilize independent decision-making skills.
EPIC knowledge preferred but not required.
Able to work independently, as well as collaborate in a team environment.
Interpersonal skills to interact with patients to obtain needed information to communicate to partners and providers.

LEVEL OF SUPERVISION

Some independent judgment is required, but alternatives are limited by standard practices or procedures.

SUPERVISES

This job has no supervisory responsibilities.

PAY RANGE:

$17.23 - $25.84

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and benefits, including retirement, time off, on-demand pay, access to the Employee Assistance Program (EAP), and more. Click here for more details.

At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including:

#1 in the nation on AARP's Best Employers for Workers Over 50
One of Working Mother magazine's 100 Best Companies for Working Mothers
A Top 50 Company and Top 10 Nonprofit for Executive Women

Quick Apply

Refine Your Search

patient services representative jobs in dundee il

Patient Registrar

Front Desk Coordinator

Receptionist

Patient Services Rep-Multi Specialty Clinic Crystal Lake Full Time Days

Rehabilitation Registration and Scheduling Specialist

Patient Account Registrar - Admitting

Patient Liaison-Complex Care Crystal Lake Full Time Days

Intake Coordinator Home Medical Equipment - Full Time Days

Pediatric Medical Receptionist — Front Desk

Patient Services Rep - Pediatrics Part-time Days

Customer Experience Representative

Patient Service Representative

Patient Services Rep-Pediatrics McHenry Full Time Days

Patient Care Assistant (CNA) - Emergency Services

Medical Receptionist

Receptionist Lead

Part-Time Front Desk Dental Receptionist

Centralized Scheduler - Radiology

Administrative Assistant - Medical

Patient Access Specialist

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