JOB
Are you passionate about making a real difference in people's lives? Do you thrive in a dynamic environment where every day brings new challenges and opportunities to grow? Dunn County is on the lookout for dedicated
Case Workers/Social Workers to join our Behavioral Health team, focusing on
Comprehensive Community Services (CCS), and we're hiring for multiple positions.
This isn't just a job – it's a chance to be at the forefront of mental health support, providing crucial assistance to individuals when they need it most. As a vital member of our team, some duties will include:
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Conduct insightful assessments and screenings
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Collaborate across systems to ensure optimal care and best practices
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Connect clients with life-changing referral services
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Investigate complex cases with keen attention to detail
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Manage and coordinate a wide range of social support services
Incumbents that meet the requirements of the job due to being licensed as a Marriage & Family Therapist (MFT) or Licensed Professional Counselor (LPC) will operate under the job title of Case Worker, MFT or Case Worker, LPC.
Pay is dependent upon qualifications. The salary range for those meeting Case Worker requirements is $28.41 to $37.24 per hour, with anticipated starting pay between $28.41 and $30.62. The salary range for those meeting Social Worker requirements is $63,086 to $82,784 annually, with anticipated starting pay between $63,086 and $68,011 annually.
Tentative interview dates are scheduled for July 9 and 10, 2026.
EXAMPLE OF DUTIES
The following duties are primarily performed, and which are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned.
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Provides assistance over the phone or in person to the public during all business hours. This assistance may be answering questions about the community and/or county programs, assistance in accessing supports to meet basic needs, addressing concerns and frustrations with service delivery and processes, providing linkage to resources and services, and facilitation and support through emotional and traumatic situations.
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Receives phone, in-person or electronic reports, referrals and requests for services and resources.
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Makes consumer referrals; maintains contact with other agencies/organizations; coordinates services with a variety of providers and family members.
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Completes accurate and timely record keeping including case notes, assessments, treatment plans, crisis plans, court recommendations, and billing activities.
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Attends staff training and other meetings as required.
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Completes responsibilities within statutory or administrative rule timelines and meets any monthly productivity documentation or billing goals.
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Other duties as assigned.
Section/Area Specific Functions:
Family & Children’s Services -
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Receives reports of child abuse and neglect and conducts initial assessment.
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Conducts juvenile court intake conferences and makes child custody decisions
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Provides service facilitation and compliance monitoring aimed at protecting child and community safety through voluntary and court-ordered interventions.
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Certifies Kinship providers and licenses foster homes.
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Provides information and testifies in court proceedings as necessary
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Provides after-hours on-call child protective service and juvenile intake coverage.
Aging & Disability Resources –
Provides long-term care options counseling to older adults and individuals with disabilities.
Assists consumers in understanding and applying for a variety of public and private benefits, including Medicaid, Medicare, Social Security, and other financial assistance programs.
Conducts functional screens to determine eligibility for publicly funded long-term care services and supports.
Offers accurate, unbiased information and referral services regarding housing, transportation, health services, and other community resources.
Maintains thorough documentation of all client interactions and case activities in accordance with agency policies and state guidelines.
Collaborates with internal team members and community partners to ensure coordinated and person-centered service delivery.
Participates in community outreach and education efforts to increase public awareness of ADRC services and support available to individuals and families.
Participates in trainings and stay current on policies, programs, and best practices relevant to the ADRC role.
Behavioral Health – Comprehensive Community Services, and Children’s Long-Term Support -
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Position fulfills requirements of Service Facilitator as outlined in Wisconsin Administrative Code DHS 36 (CCS) or of a Service Coordinator as outlined in the Wisconsin Medicaid Home and Community Based Waiver Manual (CLTS)
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Provides CCS and/or CLTS community services per Wisconsin statutes, court policies, and/or requirements of program, state, or federal guidelines
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Provides services in support of recovery concepts and practices.
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Explains the scope of services and discusses consumer’s rights and responsibilities in relation to the use of services
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Performs functional screening for publicly funded services.
Behavioral Health – Community Support Program -
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Position fulfills the requirements of a case manager as outlined in Wisconsin DHS 63.12.
Behavioral Health – Case Manager -
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Provides follow-up and linkage to services for consumers who access crisis services through Dunn County DHS Behavioral Health crisis programming.
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Serves as a liaison between crisis services, law enforcement, DHS, Corporation Counsel, hospital staff, inpatient and outpatient placement providers and other community stakeholders to continually improve crisis services and provide assessment and treatment planning for consumers involved in emergency detention and Chapter 51 actions.
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Designs interventions which divert consumers out of formal interventions and into voluntary referral/services whenever safe and possible, including developing crisis plans and alert forms for consumers at high risk of need for crisis intervention.
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Attends Chapter 51 hearings and provide recommendations and testimony regarding treatment and placement.
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Performs functional screening for publicly funded mental health services.
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Facilitate access of families or other interested associates of mental health consumers to court action via Three Party petitions
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Provides case management to clients and their team as needed, including monitoring consumer compliance with settlement agreements and commitment orders.
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Ensures the Department of Human Services 51.42 Board statutory requirements.
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Communicates with Dunn County Corporation Counsel to ensure case management of mental health involuntary orders.
SUPPLEMENTAL INFORMATION
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee’s supervisor or Human Resources.
PHYSICAL REQUIREMENTS
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Physical effort will typically require infrequent exertion of objects weighing up to 25 pounds and/or regular, but not continuous, exertion of objects weighing up to 10 pounds.
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Work requires continuous sitting, talking and listening and frequently requires using hands to key, handle or feel. This work occasionally requires standing, walking and reaching with hands and arms.
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Work has standard vision requirements.
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Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
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Hearing is required to perceive information at normal spoken word levels.
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Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
WORK ENVIRONMENT
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Work is inside and outside of an office setting.
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Work frequently requires travel to clients, agencies or provider locations.
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Work may involve exposure to poor housing/housekeeping conditions.
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Work may involve interactions with clients that are unpleasant such as clients that are hostile, violent, angry, upset or uncooperative.
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Work may involve interaction with clients with chemical/emotional illnesses.
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Potential risks and hazards can be minimized through professional training, judgement, county risk management procedures and ability to adjust schedules, locations and appointments.
Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company, and is subject to change by the employer as the needs of the employer and requirements of the job change.