Job Title: Commercial Loan Processor
Division/Department: Credit Administration
Reports To: Chief Credit Officer
Work Location: Corporate Office or as assigned
Work Station/Office ID Number: 23
Supervises: N/A
Job/Benefits Eligible Classification: Full-time, 40+ hours, full company benefits
FLSA Classification: Non-Exempt, 40+ hours
Job Summary and Primary Job Objective
Jobholder will provide primary support for the Chief Credit Officer, Director of Commercial Banking and Commercial Loan Officers and other business development staff by assisting through numerous tasks such as authoring loan documents for loan closing, issuing lending checks to customers, completing post-closing checklists to ensure all documents are properly executed, perfecting collateral liens through recording of documents, and submitting completed documents to Loan Servicing for entry into the loan data system.
Functional Time Apportionment: Processing/Closing Commercial Loans and Administrative
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES
Performs Commercial Lending processing, closing and administrative duties including:
1. Obtaining necessary information and documents to process approved commercial loans, loan renewals, and modifications. Such documents might include, CIP information, MLA and SCRA status, operating agreements or by laws, insurance, UCC searches, and bill of sale, and all other necessary documents.
2. Preparing commitment letters for commercial loans.
3. Ordering flood hazard determinations and Equiguard Insurance Policies via ESA. Ordering and maintaining log for appraisal and evaluation requests.
4. Sending title requests to attorney’s, scheduling closings, resolving closing related issues, and corresponding with attorney’s and borrowers.
5. Reviewing and approving HUD Settlement Statements and Title Commitments.
6. Creating portfolios in FISERV system for non-existing customers and guarantors related to a loan closing.
7. Compiling, processing, and preparing loan closing document packages for commercial real estate and non-real estate loans in accordance with loan approval conditions and sending them to attorney’s office or respective lender.
8. Compiling, processing, and preparing loan closing document packages for consumer real estate loans in accordance with loan approval conditions and sending them to attorney’s office or respective lender.
9. Reviewing all signed closing documents to fund closings via check, wire, or TMS transfer and expensing bank-paid fees through TMS.
10. Assembling loan packages post-closing according to checklist and completing routing sheet to forward to Loan Servicing for uploading.
11. Preparing loan renewal or modification documents and coordinating the signing of documents and collection of fees with lending officers and attorney’s offices when needed.
12. Completing loan file documentation reviews on all commercial loans and real estate secured consumer loans and prepare follow-up, pending “tickler†reminders for pending items.
13. Maintaining Pending Report that includes items outstanding from loan file documentation review. Update status of ticklers and image, index and file items as they are received.
14. Organizing and imaging of credit file documentation from approved and booked loans.
15. Completing reports as needed to maintain records for appraisals and evaluations.
16. Reconciling and remitting invoices on the Appraisal Log as received from Dart, Integration 4.0, SiteTech / Streamline Evaluations, and Equiguard.
17. Completing collateral release worksheets as requested based on previously approved terms and fees.
18. Servicing commercial loan and deposit accounts. Such duties may involve pulling and managing the NSF report and matured CD accounts daily. Other servicing items or handled as requested or needed.
19. Reviewing and packing commercial loan payment, past due, and matured statements.
20. Contacting overdrawn or delinquent customers.
21. Assisting with consumer processing and underwriting upon request.
22. Composing and typing memorandums, letters, forms, reports, etc.
23. Ensuring that all procedures and activities are done in conjunction with appropriate regulatory, compliance and internal policies (as applicable).
24. Assisting with compliance efforts as appropriate and designated.
25. Providing exemplary customer service in support of Bank lending objectives.
26. Regularly communicating with Manager in the manner and time frame required by the Manager
27. Providing information and performing additional duties as requested.
28. Answering telephone; taking and relaying messages; directing caller to appropriate individual.
REQUIRED KNOWLEDGE, SKILLS, EXPERIENCE AND PERFORMANCE BEHAVIORS
1. Prior experience in a lending or credit administration environment (experience processing and reading/understanding loan documentation) required.
2. Ability to interact with clients to obtain information required for loan documentation as well as obtains routine financial data.
3. Ability to meet strict deadlines, multi-task, and work with other departments as well as external customers to achieve required results.
4. Excellent communication and writing skills.
5. Proficient computer and system navigation skills.
6. Knowledge of and moderate proficiency in Microsoft Windows, Word and Excel computer application programs.
7. Good understanding of office procedures and equipment.
8. Excellent attention to details.
9. High level of accuracy and production.
10. Excellent written and oral communication skills.
11. Excellent organizational, prioritization and follow-through skills.
12. Demonstrates trustworthiness, dependability, reliability, stability, accountability, adaptability to change.
13. Adheres to Bank personnel policies and practices.
PREFERRED KNOWLEDGE/SKILLS/EXPERIENCE
- Previous experience in processing and closing commercial loans
- Minimum of three (3) years relevant work experience preferred
ADDITIONAL REQUIRED JOB QUALIFICATIONS:
1. Confirmation of a good employment history.
2. Confirmation of no criminal convictions.
3. Good credit status for prior two years.
4. Capable of communicating on multi-line telephone, composing short memos, reading, writing, hearing, bending, standing, speaking, reaching, sitting for long periods of time.
Lifting and carrying objects up to 20 pounds, turning full range of motion above head.
5. Researching, gathering, compiling data, proficiently entering data in preparation of spreadsheets, text or graph reports.
6. Understanding manuals, policies and procedures.
7. Learning in a reasonable amount of time and accurately applying that knowledge.
8. Completing tasks with numerous interruptions.
9. Performing job duties and responsibilities without direct supervision at the level permitted or authorized in accordance with job responsibilities.
EQUAL OPPORTUNITY EMPLOYER
