Top 44 guest service agent Jobs in dunstable ma

Hotel Weekend Night Auditor
Homewood Suites by Hilton Boston-Billerica —Billerica, MA
- $18 - $19 an hour
- Part-time
- English
- Hotel
- Ability to lift 50 pounds
Quick Apply
Guest Services - Front Desk Agent - Courtyard by Marriott, Littleton
Lafrance Hospitality —Littleton, MA
- $18 - $20 an hour
- Weekends as needed
- 18 years or older
- Hotel
- Communication skills
- Paid training
- 401(k) matching
Quick Apply
1d
F/T Leasing Consultant
Palmer Asset Management —Manchester, NH
- $21 - $23 an hour
- Weekends as needed
- Microsoft Outlook
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Full Time Guest Service Agent - Weekends Required
Holiday Inn Express Andover N Lawrence —Lawrence, MA
- From $16 an hour
- Weekends as needed
- Bilingual
- Hospitality
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Agent
Clarion Inn —Nashua, NH
- $15 - $17 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
12d
Guest Service Agent - Part Time
Giri Hotel Management —Haverhill, MA
- From $19 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
Overnight Guest Services - Part Time
Giri Hotel Management —Haverhill, MA
- From $20 an hour
- Part-time
- No high school diploma
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
Guest Services Supervisor
Great Wolf Lodge —Fitchburg, MA
- $21.25 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Wellness program
- Paid parental leave
Quick Apply
Hotel Front Desk Agent (Part Time)
Hampton Inn Marlborough —Marlborough, MA
- $19 an hour
- Part-time
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
10d
Front Desk Agent
Hilton Garden Inn Burlington —Burlington, MA
- $18 - $20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Part time Guest Service Associate- Cannabis
Green Meadows Farms —Fitchburg, MA
- Part-time
- Research
- Cash register
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent, Part-Time | Hilton Garden Inn, Marlborough
Hilton Garden Inn, Marlborough —Marlborough, MA
- $16 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Guest Service Agent
Your Employer —Tewksbury, MA
- $17 - $19 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
11d
Front Desk Agent
HOLIDAY INN SALEM (I-93 AT EXIT 2) —Salem, NH
- $17 - $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
Hotel Front Desk
RRI West —Salem, NH
- $20 - $21 an hour
- Weekends as needed
- In person
- Spanish
- OSHA
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Director of Front Office
Boston Marriott Burlington —Burlington, MA
- $80,000 - $90,000 a year
- Weekends as needed
- 3 years
- Supervising experience
- Front desk
- Health insurance
- Paid time off
Quick Apply
8d
Guest Service Agent - Full Time
Giri Hotel Management —Haverhill, MA
- From $19 an hour
- Full-time
- No high school diploma
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
hotel front desk agent
Prime Zenith Hospitality LLC —Manchester, NH
- $16 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Night Auditor
Sonesta —Andover, MA
- $17.50 - $18.50 an hour
- Part-time
- Sales
- Writing skills
- Basic math
- Paid parental leave
- Health savings account
3d
Overnight Guest Services - Full Time
Giri Hotel Management —Haverhill, MA
- From $20 an hour
- Overnight shift
- No high school diploma
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply

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Hotel Weekend Night Auditor

Homewood Suites by Hilton Boston-Billerica
Billerica, MA

Quick Apply

Job Details

Part-time
$18 - $19 an hour

Qualifications

Computer operation
Customer communication
Guest relations
Interpersonal skills
Night audit
English
Security

Full Job Description

POSITION SUMMARY

The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the

front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include:

registering guests, making reservations, preparing daily reports, balancing transactions, and conducting

security walks. The Night Auditor performs the duties of a Front Desk Agent and completes, balances and files

night audit reports on the various areas of the hotel (i.e. food & beverage outlets, rooms/front desk, gift shop,

etc.) to provide accurate, timely information in accordance with cash handling, credit card processing and

accounting policies and procedures.

The Night Auditor must also comply with all guest service basics such as uniforms, nametags, and proper

greeting. They should be knowledgeable about hotel facilities, surrounding areas, and services to assist guests

as appropriate. Finally, they must ensure all communication containing Company, hotel, brand, guest, and

employee information is consistent with privacy policies, practices, and regulations.

ESSENTIAL FUNCTIONS

 Audit, balance, post and report on Guest room charges & Food and Beverage; balance folios,

corrections, adjustments, taxes, disputed charges, server’s and/or desk agents paperwork, over/short

figures and house accounts to ensure accuracy and proper cash handling procedures are followed.

 Initiate and complete End of Day process.

 Prepare and input statistics and income journal sheets for preparation of daily reports

 Perform duties across various departments during overnight hours, including those of a Front Desk

Agent, Bellman, Shuttle Driver, general security, Housekeeping, and general maintenance.

 Manage items for Lost and Found ; perform periodic security checks to ensure required areas are

locked and secure.

 Ensure the nightly walk-through includes the removal of all room service trays and the straightening of

the pool, Jacuzzi, and fitness areas.

 Utilize suggestive selling skills and company sales programs to maximize revenue and occupancy levels

 Attend department meetings as scheduled

 Practice safe work habits and comply with sanitary, safety, security and emergency procedures

 Report emergencies, injuries, accidents, missing articles, damage, safety hazards etc. to management

 Report any deviation from policies, procedures, brand standards and regulations to management

 Perform special projects, tasks, duties and other responsibilities as assigned

Page 1 of 2

Position: Night Auditor

Position ID: NA-01

Management Position: No

NOTE:

This description excludes most non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

_________________________________ ____________________________________ __________________

PRINTED NAME SIGNATURE DATE

SKILLS & ABILITIES

 Arrive at work on time and in proper uniform

 Timely compile facts/figures; identify and investigate issues and resolve basic matters

 Speak, listen, write and identify distress signs

 Apply consistent, professional behavior with effective listening and communication skills

 Operate office equipment such as telephone, calculator, smart devices, computer, scanner, copier, fax etc.

 Must be able to work independently and with minimal supervision. Must be able to problem solve and

troubleshoot in order to resolve guest issues that may arise and calmly respond to emergency situations.

 Strong English communication skills are required

WORKING CONDITIONS & PHYSICAL EFFORT

Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered

"inside" if the worker spends approximately 75% or more of the time inside. Work is normally performed in an

interior hotel environment. The exposure to hazards or physical risks requires basic safety precautions and use of

applicable protective equipment.

Physical requirements include ability to frequently move around the hotel property; remaining both stationary

and standing positions for extended periods of time; bending, reaching, pulling, pushing, kneeling, and lifting up

to 50 pounds. The job requires close vision with or without corrective lenses. This position may be required to

operate a motor vehicle.

Pay: $18.00 - $19.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in dunstable ma

Hotel Weekend Night Auditor

Guest Services - Front Desk Agent - Courtyard by Marriott, Littleton

F/T Leasing Consultant

Full Time Guest Service Agent - Weekends Required

Hotel Front Desk Agent

Guest Service Agent - Part Time

Overnight Guest Services - Part Time

Guest Services Supervisor

Hotel Front Desk Agent (Part Time)

Front Desk Agent

Part time Guest Service Associate- Cannabis

Front Desk Agent, Part-Time | Hilton Garden Inn, Marlborough

Guest Service Agent

Front Desk Agent

Hotel Front Desk

Director of Front Office

Guest Service Agent - Full Time

hotel front desk agent

Night Auditor

Overnight Guest Services - Full Time

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