Top 387 It support Jobs in Dunwoody, Ga

Restaurant IT Support (Mobile Position) OTP
McDonald's Franchisee —Atlanta, GA
- $60,000 - $75,000 a year
- Overnight shift
- Mid-level
- High school diploma or GED
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
User Support & Training Specialist
E Logic —Atlanta, GA
- From $60,000 a year
- Full-time
- Mid-level
- Communication skills
Quick Apply
IT Field Support Technician $18.00
Calance US —Atlanta, GA
- $18 - $20 an hour
- Contract
- Background check
- School experience
- Pass drug screening
- AD&D insurance
- Disability insurance
Senior Support Engineer
Montra —Atlanta, GA
- Azure
- Bachelor of Science
- Windows
- Employee stock ownership plan
7d
Entry-Level IT Helpdesk Technician (Remote - United States ET)
Yelp —Atlanta, GA
- $44,000 - $60,000 a year
- Full-time
- Remote
- Criminal background check
- Fair chance
- Entry level
6d
Service Desk Analyst - Tier I
ITA Group Inc —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Quick Apply
Jr. Service Desk Analyst, Technician
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Office
- High school diploma or GED
- Entry level
- Disability insurance
- Health insurance
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
IT Support Specialist
Salas O'Brien, Inc. —Atlanta, GA
- $75,000 - $90,000 a year
- Hybrid work
- Research
- Mid-level
- Office
- Paid holidays
- Health insurance
7d
IT Support Specialist
St. Vincent de Paul Georgia —Atlanta, GA
- Weekends as needed
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
IT Systems Support Technician
Primary Holdings, Inc. —Johns Creek, GA
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
IT Support Tech
SOUTH COLLEGE —Marietta, GA
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist I
Priority Technology Holdings, LLC —Alpharetta, GA
- $23 - $27 an hour
- Full-time
- Google Workspace
- Windows
- Associate's degree
- Health savings account
- Employee stock purchase plan
Quick Apply
Technical Support Technician
ARC Gaming & Technologies LLC —Norcross, GA
- $23.12 - $28.67 an hour
- Weekends as needed
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Health insurance
Quick Apply
8d
Technical Support Specialist - Remote
Steer —Atlanta, GA
- $60,000 a year
- Remote
- Mid-level
- 2 years
- Communication skills
- Health savings account
- Health insurance
Quick Apply
12d
IT Support Center Specialist
Jackson Healthcare —Alpharetta, GA
- From $26.92 an hour
- Weekends as needed
- Computer science
- Computer Science
- 3 years
- Health savings account
- Health insurance
Quick Apply
Help Desk Technician
Tekman Software Solutions, Inc. —Acworth, GA
- $23,000 - $78,000 a year
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
- Health savings account
- Health insurance
Quick Apply
8d
Junior IT Technician
KNAPP —Kennesaw, GA
- Overtime
- Office
- Windows
- Residential
- Profit sharing
- Paid parental leave
IT Support Technician I
LEARFIELD —Atlanta, GA
- Full-time
- Computer science
- Azure
- Computer Science
- Health savings account
- Paid holidays
Mid-Level Deskside Support Specialist
DMI —Atlanta, GA
- $63,889.50 - $70,146.50 a year
- Full-time
- Mid-level
- High school diploma or GED
- Commercial
- Disability insurance
- Health insurance

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it support jobs near dunwoody, ga

Restaurant IT Support (Mobile Position) OTP

McDonald's Franchisee
Atlanta, GA

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Customer communication
High school diploma or GED
Restaurant experience

Full Job Description

Job Overview

We are seeking a dynamic and proactive Restaurant IT Support Specialist (Mobile Position) to join our team and ensure seamless technology operations across multiple restaurant locations. This role offers an exciting opportunity to provide on-the-go technical support, troubleshoot hardware and software issues, perform upgrades and enhance the overall digital experience for restaurant staff. As a key player in maintaining IT infrastructure, you will deliver exceptional customer service while supporting various operating systems, network configurations, and mobile devices in multiple restaurants. This position is for motivated IT professionals with McDonald's IT experience ( required) eager to make a tangible impact in a fast-paced hospitality environment. THIS IS NOT A HELP DESK POSITION and that experience will not be considered. McDonald's IT infrastructure or any restaurant IT experience is required.

Duties

Provide on-site and remote technical support for restaurant staff, addressing hardware, software, network, and operating system issues promptly and efficiently.
Troubleshoot equipment problems including computers, mobile devices, printers, POS systems, and networking hardware such as routers, switches, VPNs, firewalls, and LAN/WAN configurations.
Manage help desk tickets, document issues, track resolutions, and communicate progress effectively.
Support Active Directory management for user account setup, permissions adjustments, and password resets while ensuring security protocols are followed.
Assist with computer management tasks including OS installation, updates (Windows), hardware upgrades, and equipment troubleshooting.
Conduct network troubleshooting involving connectivity issues, and firewall settings to maintain optimal network performance.
Collaborate with IT teams on infrastructure projects such as deploying new hardware or software solutions to ensure smooth implementation across locations.

Skills

Strong proficiency with Microsoft Office applications and familiarity with help desk systems.
OTP certifications and McDonald's IT infrastructure experince a MUST
Extensive technical support experience in a fast-paced environment with a focus on desktop support and equipment troubleshooting.
Solid understanding of computer networking concepts including LAN/WAN setup, TCP/IP protocols, DNS management, VPNs, firewalls (e.g., Meraki), and network administration.
Expertise in Windows support (including Windows Server environments), macOS, Linux operating systems, and related hardware components.
Ability to troubleshoot software issues related to operating systems and POS applications; experience with software deployment tools such as SCCM is a plus.
Excellent communication skills with a customer service-oriented approach to assist non-technical users effectively.
Knowledge of Active Directory management for user accounts; experience with GPO configurations is desirable.
Familiarity with IT infrastructure components such as computer hardware components and network devices essential for maintaining operational continuity.
Analysis skills to identify root causes of technical problems quickly and implement lasting solutions efficiently.

Join us in delivering top-tier technical support that keeps our restaurant operations running smoothly! This paid position offers an engaging environment where your technical expertise directly enhances guest experiences through reliable technology solutions.

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance

Application Question(s):

Are you willing to work weekends, holidays and overnight on occasion?
Are you willing to travel to multiple locations in one day?
Do you have your own reliable transportation?

Education:

High school or equivalent (Required)

Experience:

OTP Restaurant: 3 years (Required)

Location:

Atlanta, GA (Preferred)

Willingness to travel:

100% (Required)

Work Location: On the road

Quick Apply

Refine Your Search

it support jobs in dunwoody, ga

Restaurant IT Support (Mobile Position) OTP

User Support & Training Specialist

IT Field Support Technician $18.00

Senior Support Engineer

Entry-Level IT Helpdesk Technician (Remote - United States ET)

Service Desk Analyst - Tier I

Jr. Service Desk Analyst, Technician

Helpdesk Technician

IT Support Specialist

IT Support Specialist

IT Systems Support Technician

IT Support Tech

IT Support Specialist I

Technical Support Technician

Technical Support Specialist - Remote

IT Support Center Specialist

Help Desk Technician

Junior IT Technician

IT Support Technician I

Mid-Level Deskside Support Specialist

I want to receive the latest job alert for it support in dunwoody, ga

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