Top 777 Service manager Jobs in Dunwoody Ga

Regional Service Operations Manager (Hybrid)
Aggregate Trades —Milton, GA
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Background check
- Sales
- 5 years
- Health savings account
- Paid holidays
Quick Apply
3d
Service/Startup Manager - Multifamily Division
J.R. Hobbs Co. —Lawrenceville, GA
- From $80,000 a year
- Full-time
- Microsoft Excel
- No experience needed
- 3 years
- Paid holidays
- Dental insurance
Quick Apply
Service Manager
LVI Associates —Atlanta, GA
- Full-time
- Driver's License
- HVAC
- Senior level
- Health insurance
- Opportunities for advancement
Quick Apply
6d
Senior Customer Service Manager
Uline —Buford, GA
- Full-time
- 5 years
- Pass drug screening
- Office
- Paid holidays
- Relocation assistance
Service Manager
Hilltop Residential —Peachtree Corners, GA
- $32 - $35 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
5d
Customer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-Site
Impact Alliance —Alpharetta, GA
- $65,000 - $80,000 a year
- Full-time
- ERP systems
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Manager, Sales and Customer Service
Macy’s —Alpharetta, GA
- $56,300 - $93,700 a year
- Weekends as needed
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Paid holidays
9d
Service Delivery Manager
Coretelligent —Atlanta, GA
- $90,000 - $120,000 a year
- Email
- Remote
- 3 years
- Contracts
- Senior level
- Paid parental leave
- Health savings account
Quick Apply
Community Manager
Windsor Communities —Kennesaw, GA
- $35.62 - $44.52 an hour
- Full-time
- Mid-level
- Mentoring
- 2 years
- Paid parental leave
- Paid holidays
Quick Apply
Service Supervisor
Kone —Marietta, GA
- $105,100 - $137,970 a year
- Full-time
- Management
- Customer service
- Mid-level
- Commuter assistance
- Health savings account
Customer Service Manager - State Farm Agent Team Member
John Leung - State Farm Agent —Johns Creek, GA
- $75,000 - $95,000 a year
- Full-time
- 5 years
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Mid-Level Service Desk Manager
DMI —Atlanta, GA
- $90,375 - $112,969 a year
- Overtime
- Management
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Warranty Service Manager
David Weekley Homes —Atlanta, GA
- Full-time
- Research
- Mid-level
- Budgeting
- Profit sharing
- Paid holidays
Quick Apply
Service Manager
Progress Residential —Alpharetta, GA
- Weekends as needed
- 5 years
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Service Manager
BUDDY OP I LLC —Decatur, GA
- $160,000 - $220,000 a year
- Full-time
- High school diploma or GED
- Computer skills
- Senior level
Quick Apply
Field Service Manager
Shermco Industries, Inc. —Atlanta, GA
- $120,000 - $160,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
Branch Manager Personal Care Services
AccentCare, Inc. —Roswell, GA
- $70,000 a year
- Monday to Friday
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Service Manager
AAMCO Transmissions —Atlanta, GA
- $75,000 - $180,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Paid time off
- Employee discount
Quick Apply
4h
Senior Manager - Service & Operations (4030)
GBG —Atlanta, GA
- Email
- Hybrid work
- Writing skills
- Senior level
- Leadership
- Flexible schedule
Quick Apply
Automotive Service Store Manager
TireSouth, Inc. —Atlanta, GA
- $75,000 - $135,000 a year
- Full-time
- Clean driving record
- Inventory management
- Mid-level
- Paid training
- Paid holidays
Quick Apply

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service manager jobs near dunwoody ga

Regional Service Operations Manager (Hybrid)

Aggregate Trades -
Milton, GA

Quick Apply

Job Details

Full-time
$80,000 - $110,000 a year
3 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Opportunities for advancement
Flexible schedule
Life insurance

Qualifications

Driver's License

Full Job Description

Build Something Bigger Than a Service Department

Aggregate Trades is seeking a high-performing Regional HVAC/R Service Operations Manager to lead, scale, and optimize commercial HVAC and Refrigeration service operations throughout the Southeast region.

This is not a dispatcher role. This is not a maintenance manager position.

This is an operational leadership opportunity for a proven professional who can manage technicians, drive profitability, develop customer relationships, improve service delivery, and build a scalable service organization supporting major retail, grocery, and commercial customers.

The successful candidate will be responsible for technician leadership, customer satisfaction, service growth, operational excellence, and departmental financial performance. This position reports directly to executive leadership and will play a key role in the continued expansion of Aggregate Trades' national HVAC/R and refrigeration service platform.

ABOUT AGGREGATE TRADES

Aggregate Trades is a national construction, refrigeration, electrical, facilities maintenance, and energy management solutions provider serving customers throughout the United States.

· Commercial Refrigeration

· HVAC Service & Installation

· Energy Management Systems (EMS)

· Electrical Contracting

· General Contracting

· Facilities Maintenance

· National Retail Programs

· Capital Improvement Projects

Our customers include major retail, grocery, convenience store, commercial, and industrial clients with thousands of locations nationwide.

Why Aggregate Trades?

We are building one of the nation's most capable self-performing service organizations across HVAC, refrigeration, EMS, electrical, and facilities maintenance.

If you are a service leader who wants authority, accountability, growth opportunity, and the ability to help shape the future of a rapidly expanding national platform, we want to hear from you.

Join Aggregate Trades and help build the next generation of commercial service operations.

POSITION SUMMARY

The Regional HVAC/R Service Operations Manager is responsible for overseeing all service operations within the assigned territory, including HVAC service, commercial refrigeration service, emergency response, preventive maintenance programs, technician development, customer account management, fleet and inventory oversight, operational performance, service sales growth, and department profitability.

This position will manage a growing team of technicians, subcontractors, coordinators, and vendor partners while ensuring service excellence across multiple states.

KEY RESPONSIBILITIES

Service Operations Leadership

· Lead daily HVAC/R and refrigeration service operations.

· Manage service coordinators, dispatchers, technicians, and subcontractors.

· Ensure timely response to service requests and emergency calls.

· Monitor workload balancing and technician scheduling.

· Develop scalable service delivery processes.

· Support national account programs and regional customers.

Financial & P&L Accountability

· Manage departmental revenue and profitability.

· Drive service gross margin improvement.

· Monitor labor utilization and technician efficiency.

· Review and approve service proposals and repair quotes.

· Participate in annual budgeting and forecasting.

· Track departmental KPIs and performance metrics.

Customer Relationship Management

· Serve as senior escalation point for key customer accounts.

· Conduct customer reviews and performance meetings.

· Support contract renewals and maintenance agreement growth.

· Identify capital replacement opportunities.

· Develop long-term customer relationships.

Refrigeration & Technical Leadership

· Provide technical support for complex refrigeration and HVAC issues.

· Support commissioning and startup activities.

· Assist with troubleshooting advanced refrigeration systems.

· Ensure compliance with OEM specifications and industry standards.

· Support EMS and controls integration projects.

Team Development

· Recruit, hire, train, and retain technicians.

· Conduct performance evaluations.

· Develop career progression plans.

· Mentor emerging field leaders.

· Build a culture of accountability and continuous improvement.

Safety & Compliance

· Enforce company safety policies.

· Maintain OSHA compliance.

· Ensure EPA refrigerant compliance.

· Conduct safety meetings and audits.

· Support incident investigations and corrective actions.

Fleet, Equipment & Inventory Management

· Manage company vehicles and fleet performance.

· Oversee tool inventories and equipment assignments.

· Monitor refrigerant inventory and recovery procedures.

· Ensure proper asset utilization and accountability.

PERFORMANCE METRICS (KPIs)

First-Time Fix Rate
Call Back Percentage
SLA Compliance
PM Completion Rates
Technician Utilization
Service Gross Margin
Revenue Per Technician
Average Ticket Value
Quoted Repair Conversion Rate
Department EBITDA
Customer Retention
Escalation Resolution Time
Customer Satisfaction Scores

QUALIFICATIONS

· 10+ years commercial HVAC/R experience.

· 5+ years service management experience.

· Experience managing multi-state service operations.

· Strong understanding of commercial HVAC systems.

· Strong understanding of commercial refrigeration systems.

· Experience managing technicians and subcontractors.

· Valid driver's license.

· Ability to travel as required.

Preferred

· Supermarket refrigeration experience.

· Retail refrigeration experience.

· National account experience.

· EMS/BMS controls experience.

· EPA Universal Certification.

· OSHA 30 Certification.

· Monday.com, NetSuite, OfficeTrax, or similar platform experience.

Technical Experience Desired

· Rack refrigeration systems

· Parallel rack systems

· Walk-in coolers and freezers

· Reach-in refrigeration equipment

· Heat pumps

· RTUs

· VRF systems

· EMS/BMS controls

· Danfoss controls

· Emerson E2 systems

· Refrigerant leak detection and compliance programs

COMPENSATION & BENEFITS

Compensation

· Base Salary: $80,000 - $110,000

· Service Department Profitability Incentives

Benefits

· Company Vehicle or Vehicle Allowance

· Medical, Dental & Vision Insurance

· Paid Time Off

· Paid Holidays

· Professional Development Programs

Career Advancement Opportunities

Pay: $80,000.00 - $110,000.00 per year

Benefits:

401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance

People with a criminal record are encouraged to apply

Experience:

HVAC/R: 8 years (Required)
Service Management: 4 years (Required)

Ability to Commute:

Milton, GA 30004 (Required)

Work Location: Hybrid remote in Milton, GA 30004

Quick Apply

Refine Your Search

service manager jobs in dunwoody ga

Regional Service Operations Manager (Hybrid)

Service/Startup Manager - Multifamily Division

Service Manager

Senior Customer Service Manager

Service Manager

Customer Service Manager | Alpharetta, GA | Full-Time | Exempt | On-Site

Manager, Sales and Customer Service

Service Delivery Manager

Community Manager

Service Supervisor

Customer Service Manager - State Farm Agent Team Member

Mid-Level Service Desk Manager

Warranty Service Manager

Service Manager

Service Manager

Field Service Manager

Branch Manager Personal Care Services

Service Manager

Senior Manager - Service & Operations (4030)

Automotive Service Store Manager

I want to receive the latest job alert for service manager in dunwoody ga

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