Top 160 Guest service agent Jobs in Dupage County Fairgrounds Il

Guest Services Representative
EXTENDED STAY AMERICA —Dundee, IL
- $15 - $18 an hour
- Full-time
- Bachelor of Science
- English
- Mid-level
- Paid time off
Quick Apply
Night Audit Agent
Fairfield Inn & Suites —Lombard, IL
- From $17 an hour
- Part-time
- Management
- Sales
- Windows
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
Hyatt Regency Lisle near Naperville —Lisle, IL
- $17 an hour
- Part-time
- Hotel
- Computer skills
- Ability to stand for extended periods
- Free parking
Quick Apply
Front Desk Agent (Part-Time) - Hotel Indigo Naperville Riverwalk
Hotel Indigo —Naperville, IL
- $18 an hour
- Part-time
- Sales
- Computer literacy
- Basic math
- Free parking
Front Desk Agent
Marriott International, Inc —Lombard, IL
- $16.00 - $16.50 an hour
- Full-time
Agent Front Desk (Full-Time) - Hotel Indigo Naperville Riverwalk
Hotel Indigo —Naperville, IL
- $18 an hour
- Full-time
- Computer literacy
- Basic math
- Hotel
- Free parking
- Health insurance
Budtender
Ivy Hall —Glendale Heights, IL
- $18 - $20 an hour
- Microsoft Word
- Microsoft Excel
- Merchandising
Quick Apply
Front Desk Agent
J & S HOSPITALITY INC —Oakbrook Terrace, IL
- $16 - $17 an hour
- Computer literacy
- No experience needed
- Hotel
Quick Apply
Front Desk Agent
Fairfield Inn & Suites Naperville Chicago - 1820 Abriter Ct, Naperville, IL 60563 —Naperville, IL
- $17 - $18 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Health insurance
Quick Apply
Front Desk Agent (flexible)
Le Meridien Chicago - Oakbrook Center —Oak Brook, IL
- $18 an hour
- Weekends as needed
- Research
- Hotel
- Computer skills
- 401(k) matching
- Employee discount
Quick Apply
9d
Front Desk Team Members
Doubletree by Hilton Lisle/Naperville —Lisle, IL
- Weekends as needed
- Hotel
- Cleaning
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Service Representative (Front Desk Agent) - Woodspring Suites
J&P Hospitality Management, LLC —Carol Stream, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Warrenville, IL
- $15 - $17 an hour
- Part-time
- 18 years or older
- Spanish
- Ability to walk for extended periods
Quick Apply
Front Office Agent (Part-Time)
Loews Chicago O'Hare —Rosemont, IL
- $22.85 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
12d
Front Desk Supervisor
Hyatt Regency Lisle near Naperville —Lisle, IL
- $21 an hour
- Full-time
- Mid-level
- Hotel
- Ability to stand for extended periods
- Free parking
- Paid holidays
Quick Apply
Guest Service Agent - Full Time
Hampton Inn Chicago/Naperville —Naperville, IL
- $17 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
10d
Hotel Front Desk Agent (PT or FT) (AM/PM Shifts)
Best Western Naperville Inn —Naperville, IL
- $15 - $16 an hour
- Part-time
- Bilingual
- High school diploma or GED
- Ability to lift 50 pounds
- Employee discount
Quick Apply
Front Desk Agent
Sheraton Lisle Naperville Hotel —Lisle, IL
- $17 an hour
- Holidays
- Writing skills
- Hotel
- Computer skills
Quick Apply
Front Desk Sales Associate
Massage Envy —Naperville, IL
- Full-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Front Desk Agent
Chicago Marriott Oak Brook —Oak Brook, IL
- $18 an hour
- Weekends as needed
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply

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guest service agent jobs near dupage county fairgrounds il

Guest Services Representative

EXTENDED STAY AMERICA -
Dundee, IL

Quick Apply

Job Details

Full-time
$15 - $18 an hour

Benefits

Paid time off

Qualifications

Customer communication
Guest relations
English
Business Administration
Leadership
Hotel experience

Full Job Description

We are looking for a Guest Services Agent is to make our clients feel welcome and ensure their pleasant and comfortable stay at our hotel. What is the role of a Guest Relations Manager? Guest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities. You will make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests. If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, we’d like to meet you. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied.

Responsibilities

Provide upscale guest service experiences for clients throughout their stay
Ensure clients are properly greeted upon their arrival
Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
Coordinate luggage collection and storage
Oversee check-in and check-out procedures, including reservations and financial transactions
Promptly address guests’ requests, like in-room dining
Actively listen to and resolve complaints
Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
Inform clients of our hotel services, including breakfast and dining options
Promote all hotel amenities, conveniences and programs offered
Manage guest relations team (including Receptionists and Concierges) to ensure we comply with all standards and operating procedures
Appraise team’s performance and produce regular reports
Liaise with Housekeepers and Wait Staff to provide an overall comfortable guest experience
Examine daily duties, assign tasks and check on progress
Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings
Recommend local tourist spots, including places to dine, shop and sight-see
Establish friendly relationships with regular hotel clients

Skills

Proven work experience as a Guest Relations Manager, Hotel Manager or similar role
Understanding of all hotel management best practices and relevant laws
Hands-on experience with Hotel Management software (PMS)
Proficiency in English; knowledge of other languages is a plus
Customer service drive with outstanding communication and active listening skills
Excellent problem-solving and multitasking skills
Leadership skills along with the ability to motivate a team into high performance
Ability to work flexible hours
Strong sense of responsibility and a professional presentation
BSc degree in Hospitality Management, Tourism, Business Administration or relevant field

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

Paid time off

Ability to Commute:

Dundee, IL 60118 (Preferred)

Ability to Relocate:

Dundee, IL 60118: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in dupage county fairgrounds il

Guest Services Representative

Night Audit Agent

Front Desk Agent

Front Desk Agent (Part-Time) - Hotel Indigo Naperville Riverwalk

Front Desk Agent

Agent Front Desk (Full-Time) - Hotel Indigo Naperville Riverwalk

Budtender

Front Desk Agent

Front Desk Agent

Front Desk Agent (flexible)

Front Desk Team Members

Guest Service Representative (Front Desk Agent) - Woodspring Suites

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

Front Office Agent (Part-Time)

Front Desk Supervisor

Guest Service Agent - Full Time

Hotel Front Desk Agent (PT or FT) (AM/PM Shifts)

Front Desk Agent

Front Desk Sales Associate

Front Desk Agent

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