Top 8 Claims specialist Jobs in Durango, Co

Sales/Customer Service Specialist
Wendy Most State Farm Agent —Durango, CO
- $50,000 - $85,000 a year
- Full-time
- Sales
- Office
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
6h

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Engage with prospective customers through calls, emails, and community outreach. Must be able to obtain applicable state insurance licenses.
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Sales/Customer Service Specialist

Wendy Most State Farm Agent
Durango, CO

Quick Apply

Job Details

Full-time
$50,000 - $85,000 a year
6 hours ago

Benefits

Health insurance
Paid time off
401(k) matching
Opportunities for advancement

Qualifications

Interpersonal skills
Sales
High school diploma or GED
Client services
Adaptability
Customer support

Full Job Description

Pay: Base plus commissions ranging from:

$50,000.00 - $85,000.00 per year

Work Location: In person

Job description:

We are looking for a fun, outgoing, hardworking person to join an award winning team here in Durango. At least 2 years of sales experience and customer service are required. You need not be already licensed for insurance sales, we are willing to train the right person. If you have a positive attitude, have a desire to grow and become your best, and earn a livable wage, this could be a fit for you.

The goal of the agency is to grow the business and ensure excellent customer service along the way. We do this by getting to know our customers and reviewing their personal situation and needs. During the reviews, we uncover their risks and also whats important to them. We put policies into place that protect the things that they care about the most with insurance and financial products. We also assist customers with reviewing their accounts, updating coverages, and assisting in the claims process.

Skills that will help you become successful in this position are: having a desire to become knowledgeable in the insurance field, compassionate with people, positive attitude, good at follow through, and enjoy problem solving. We are passionate about what we do and we are looking for someone who is also passionate about making a difference. The office participates in community events and spends time volunteering. We also like to celebrate successes together as a team. Compensation is salary plus commissions and there is no cap. on income opportunity. There is also room for advancement.

Responsibilities

Manage incoming calls and walk ins
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Skills

Proven customer support experience or experience as a client service representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree

Job Type: Full-time

Benefits:

401(k) matching
Health insurance
Paid time off

Shift:

8am-5pm Monday- Friday shift

Pay: $50,000.00 - $85,000.00 per year

Benefits:

401(k) matching

Experience:

Sales: 2 years (Preferred)

Location:

Durango, CO 81301 (Required)

Ability to Commute:

Durango, CO 81301 (Required)

Work Location: In person

Quick Apply

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claims specialist jobs in durango, co

Sales/Customer Service Specialist

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