Top 14 Customer experience coordinator Jobs in Durango, Co

Benefits Coordinator
SP MANAGEMENT SERVICES INC —Durango, CO
- $19.50 - $31.97 an hour
- Full-time
- Current TB test
- Hospital
- Customer service
- Health insurance
- Dental insurance
Quick Apply
7d
REI Social Media & Guest Experience Coordinator
RAIL EVENTS INC —Durango, CO
- $23 - $26 an hour
- Weekends as needed
- 18 years or older
- Marketing
- Bachelor's degree
Quick Apply
Patient Care Coordinator
Keplr Vision —Durango, CO
- $19 - $22 an hour
- Full-time
- Computer literacy
- Clinic
- Computer skills
- Paid holidays
- Health insurance
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Front Desk Coordinator - Fulltime
Southwestern Colorado Ear, Nose & Throat Associates —Durango, CO
- $19 - $22 an hour
- Full-time
- Customer service
- Clinic
- Organizational skills
- Paid holidays
- 401(k)
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Assistant Surgical Coordinator
Four Corners Eye Clinic —Durango, CO
- $18 - $20 an hour
- Full-time
- Surgery
- Customer service
- Medical office experience
- Health insurance
- Dental insurance
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Clean Transportation Program Coordinator
Team Up AmeriCorps —Durango, CO
- $2,231.26 a month
- Weekends as needed
- Computer literacy
- Writing skills
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply

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Benefits Coordinator

SP MANAGEMENT SERVICES INC
Durango, CO

Quick Apply

Job Details

Full-time
$19.50 - $31.97 an hour
7 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
Insurance medical billing

Full Job Description

Job Title: Benefits Coordinator

Job Summary: This position is responsible for the coordination of benefits, authorization of scheduled procedures and the management of accurate payment information. Interacts directly with patients, families assure appropriate payment arrangements are made prior to services being rendered.

Reports To: Business Office Team Lead

Salary Range: $19.50 - $31.97 (posted hourly range excludes overtime and bonuses which are not guaranteed)

Essential Job Functions:

Displays excellent customer service standards in daily operations specifically pertaining to scheduling and insurance information dissemination to patients.
Contacts all patients within 48 hours of surgery/imaging being scheduled at Animas Surgical Hospital to notify the patient they have been scheduled, their current benefits, authorization status and any amount owed on date of service.
Assure accurate and timely notes are kept on all accounts to provide any staff subsequently working them to be fully aware of the patient’s circumstances.
Ensures all estimate letters are prepared and informs patients of the estimate and signed by patient or guardian.
Ensures all add on cases have benefits checked and authorization obtained prior to case start time.
Responsible for all in hospital payment collections.
Responsible for obtaining all authorizations coming from the ED.
Communicates and interfaces with patients, providers, staff and others to ensure high-quality customer service.
Is responsible for prioritization of tasks and workflow.
Communicates collaboratively with team leaders to resolve issues and develop systems to facilitate the overall functions of the job and the customer relations department.
Assists clerical staff with financial issues.

Additional Duties:

Other duties as assigned.
Demonstrates the spirit of the philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment.

Minimum Requirements

Education: High School Diploma or the equivalent

Experience: 2-3 years’ years medical billing experience required. Ability to work independently, confidentially and accurately.

Physical Requirements

This position requires lifting, carrying, pushing, and/or pulling up to fifty (50)+ pounds while administering care to patients. Stooping, kneeling and/or crouching daily in delivery of patient care. Standing and walking for more than five (5) hours per day; running occasionally in responding to patient care emergencies.

Working Conditions/Environmental Exposures

Environmental hazards such as chemicals, solvents, needles, needle containers, sharps, blood, body fluids, various infectious/communicable diseases, infectious medical waste, radiation, and/or radioactive materials and/or radioactive waste, proximity to moving mechanical parts. Protective clothing/equipment may be necessary.

Animas Surgical Hospital offers a competitive benefits package including but not limited to health, dental, vision, & life insurance. 401k with employer matching

Animas Surgical Hospital is a drug free workplace and performs a pre-employment alcohol and drug screen which includes marijuana.

ASH IMMUNIZATIONS AND VACCINATIONS REQUIREMENTS – Aligns with CDC’s Advisory Committee on Immunization Practices (ACIP) for Healthcare Personnel

Hepatitis B- Lab evidence of immunity (titer) to Hepatitis B or three doses Hep B vaccine at appropriate intervals
Influenza- documentation of current seasonal flu vaccine (mandatory from November 1st through March 31st each year)
Measles, Mumps, and Rubella - Lab evidence of immunity (titer) to Measles, Mumps, and Rubella or 2 doses of MMR Vaccination
Varicella (chickenpox) - Lab evidence of immunity (titer) to Varicella or 2 doses of Varicella Vaccine
Tetanus, diphtheria, pertussis (Tdap) - documented proof of immunization
Tuberculosis Screening - Documentation of a two-step TB skin test within the past year OR lab verification of a negative TB Gold or T-Spot tuberculin test within the past 6 months

VACCINE RECORDS OR EVIDENCE OF IMMUNITY ARE REQUIRED PRIOR TO 1ST DAY OF SCHEDULED WORK

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Refine Your Search

customer experience coordinator jobs in durango, co

Benefits Coordinator

REI Social Media & Guest Experience Coordinator

Patient Care Coordinator

Front Desk Coordinator - Fulltime

Assistant Surgical Coordinator

Clean Transportation Program Coordinator

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