Top 1 Front desk/night Jobs in Durango, Co

Front Desk/Night Auditor
La Quinta Inn & Suites Durango —Durango, CO
- $16 - $18 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Free parking
- Employee discount
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Front Desk/Night Auditor
La Quinta Inn & Suites Durango —Durango, CO
Strong background in hospitality management with experience in hotel operations and front desk functions. Greet guests warmly upon arrival and assist with check…
$16 - $18 an hour
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Hotel Front Desk / Night Audit
Avid Hilliard —Hilliard, OH
Welcome guests upon their arrival and assign rooms. Register guests collecting necessary information (like contact details and exact dates of their stay).
From $14 an hour
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Front Desk/Night Auditor

La Quinta Inn & Suites Durango -
Durango, CO

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Job Details

Part-time | Full-time
$16 - $18 an hour

Benefits

Free parking
Employee discount

Qualifications

Operations management
Multilingual
Night audit
Security system
Property management systems (PMS)
OPERA

Full Job Description

Job Overview

Join our dynamic hospitality team at the La Quinta Inn & Suites Durango as a Front Desk/Night Auditor, where you will be the welcoming face of our hotel during evening hours. This pivotal role combines guest relations, administrative oversight, and operational excellence to ensure a seamless experience for our guests. As a Night Auditor, you will handle overnight financial reconciliations, maintain security protocols, and provide exceptional customer service to ensure our guests feel valued and cared for throughout their stay. Your energetic and proactive approach will help uphold our standards of hospitality management and guest satisfaction.

Duties

Greet guests warmly upon arrival and assist with check-in and check-out procedures using property management system (PMS) OPERA
Manage guest inquiries via multi-line phone systems, providing prompt and professional assistance with reservations, billing, and general information
Conduct night audit processes, including financial reconciliation, reporting discrepancies, and preparing daily summaries for management
Maintain security by monitoring CCTV surveillance, conducting property inspections, and following hotel emergency procedures to ensure guest safety at all times
Handle guest requests efficiently, resolving issues with customer service problem-solving skills while maintaining positive client communication
Update reservation records accurately and manage room assignments to optimize occupancy and guest experience
Communicate effectively with team members across departments to coordinate guest services and hotel operations during overnight shifts

Skills

Strong background in hospitality management with experience in hotel operations and front desk functions
Multilingual or bilingual abilities are highly desirable to enhance guest interactions across diverse populations
Proficiency in hospitality reservation systems such as OPERA or other property management systems (PMS) is essential
Exceptional customer service skills with a focus on guest relations, phone etiquette, and hospitality standards
Knowledge of hotel emergency procedures and safety protocols to respond swiftly during incidents or emergencies
Excellent communication skills for client interaction via phone or in person, demonstrating professionalism and clarity
Experience with night audit procedures, multi-line phone systems, and resort or hotel environments is preferred
Ability to problem-solve efficiently while maintaining a positive attitude under pressure

This role offers an exciting opportunity to be an integral part of a vibrant hospitality environment where your energy and dedication directly impact guest satisfaction. We value proactive team players who thrive in fast-paced settings and are committed to delivering memorable experiences every night. Join us in creating welcoming spaces where guests feel at home!

Pay: $16.00 - $18.00 per hour

Benefits:

Employee discount
Free parking

Work Location: In person

Quick Apply

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Front Desk/Night Auditor

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