Company: River Bend Ranch
Location: Durango, CO
Job Type: Part-Time
Pay: $25–$32 per hour, depending on experience
Expected Hours: 20–25 hours per week, with potential for 30–35 hours per week during peak event season (May-Oct)
About River Bend Ranch
River Bend Ranch is a wedding and event venue in Durango, Colorado. We host weddings, private events, nonprofit events, lodging stays, and special celebrations in a beautiful ranch setting. We are looking for a reliable, organized, and professional part-time team member to help support our client communication, tours, event preparation, and venue operations.
Position Summary
River Bend Ranch is hiring a Part-Time Venue Admin & Event Support Assistant to help support the sales, client communication, tour, and event operations side of the venue.
This person will work closely with the venue’s sales lead and ownership to help manage calls, emails, tour scheduling, client follow-up, calendar updates, event details, vendor communication, and general venue organization. This role may also support tours, walkthroughs, rehearsals, vendor arrivals, and on-site venue operations when needed.
The ideal candidate is organized, warm, professional, detail-oriented, and comfortable communicating with couples, families, vendors, planners, and internal team members.
This is not a full wedding planner role. The focus is helping River Bend Ranch stay organized, responsive, prepared, and professional before, during, and after events.
Responsibilities
Client Communication Support
Answer or return basic inquiry calls when needed
Help respond to client emails using approved templates and venue information
Help schedule tours, walkthroughs, rehearsals, and planning meetings on occasion.
Send tour confirmations and reminders
Send follow-up emails after tours
Help track interested couples and next steps
Answer basic venue questions accurately and professionally
Escalate pricing questions, contract questions, complaints, custom requests, or important sales conversations to ownership or the venue sales lead
Administrative Support
Help maintain the venue calendar
Keep event details organized and up to date
Help maintain client files, event files, and internal notes
Track missing information such as guest count, vendor list, timeline, layout, lodging details, rehearsal time, and payment status
Assist with weekly event-readiness checklists
Help organize documents, forms, templates, and event details
Support general office and admin needs related to the venue
CRM / Pipeline Support
Help keep leads and inquiries organized
Track new inquiries, scheduled tours, completed tours, follow-ups, booked events, and lost leads
Help maintain clean notes on each prospect or booked event
Make sure important client details are not missed
Help the sales lead stay ahead of follow-ups and deadlines
Tour Support
Help prepare for tours
Confirm tour appointments
Prepare basic tour materials and venue information
Support the sales lead before and after tours
Help send follow-up communication after tours
Potentially assist with basic tours once trained and approved
Vendor and Event Detail Support
Help collect vendor information from clients
Help confirm vendor arrival times and setup needs
Help communicate basic venue rules and arrival instructions
Help organize event-week details
Help identify missing items before event week
Help prepare simple event summaries for internal team members
Coordinate with venue staff, maintenance, and event support team members as needed
On-Site Venue Support
When needed, this role may also assist with venue operations, including:
Supporting walkthroughs or rehearsals
Helping vendors find setup locations
Assisting with light setup or reset
Checking/wiping down bathrooms, bridal suite, groom area, ceremony sites, and common spaces
Helping make the property guest-ready
Communicating on-site issues to the appropriate team member
Supporting event staff during busy event days
Helping protect the property, guest experience, and venue standards
***Bonus*** We are also looking for someone or a couple that can learn to "baby sit" "house sit" the venue when we are out of town. This would include living at River Bend and Over seeing the venue so that we could go on occasional vacations.
What This Role Does Not Include
This position does not have authority to approve:
Discounts
Refunds
Contract changes
Payment changes
Custom package changes
Vendor exclusivity
Special lodging arrangements
Exceptions to venue rules
Special alcohol, noise, fire, river, camping, parking, or overnight-use requests
Any promise that creates a legal, financial, property, staffing, or operational obligation for River Bend Ranch
Qualifications
Highly organized and detail-oriented
Reliable, punctual, and professional
Strong phone and email communication skills
Comfortable communicating with couples, families, vendors, and planners
Able to manage multiple small details without dropping the ball
Comfortable using calendars, spreadsheets, documents, and basic software systems
Able to work independently and follow established systems
Willing to help on-site when needed
Professional enough to represent a high-end wedding and event venue
Preferred Experience
Wedding venue experience
Event planning or event assistant experience
Hospitality, hotel, restaurant, or catering experience
Administrative assistant experience
Customer service experience
CRM or calendar management experience
Sales support experience
Vendor coordination experience
Problem solving experience
Physical Requirements
Ability to walk and stand for extended periods when supporting events or tours
Ability to work indoors and outdoors in changing weather conditions
Ability to assist with table setup, venue preparation, and event support tasks
Ability to occasionally lift or move event items, supplies, signage, or venue materials
Ability to set up and take down and set up venue chairs
Schedule
This is a part-time role averaging 10–20 hours per week, with the possibility of 20–25 hours per week during peak event season.
Hours may vary based on tour volume, event calendar, and venue needs. Some weekend and evening availability is required.
Typical schedule may include:
Weekday admin blocks
Occasional evenings
Tour support
Rehearsal support
Limited weekend event support as needed
Compensation
$25–$30 per hour depending on experience, reliability, communication skills, and ability to support both administrative and on-site venue needs.
Ideal Candidate
The right person for this role is organized, friendly, calm, dependable, and comfortable wearing a few different hats. You do not need to be a full wedding planner, but you should enjoy helping clients, keeping details organized, supporting a beautiful event venue, and being part of a small team that cares about doing things well. Ability to problem solve and to cure small problems pertaining to plumbing, audio, and basic fix it skills a major plus.
To Apply
Please submit your resume and a short note explaining why you would be a good fit for this role.
Pay: $23.00 - $30.00 per hour
Benefits:
Work Location: In person
