Welcome to Grayson College. Grayson College is in the heart of Grayson County and provides a vital link for higher education. GC offers small classes for personalized instruction, affordable tuition, caring, professional faculty, and the convenience of day, evening or online classes. The college serves approximately 5,000 students annually. Grayson’s reputation is highly respected by surrounding universities and industries as an excellent source of quality graduates who bring specialized, skilled and much-needed talents to the workplace.
Role:
Provides mid-level clerical and administrative support to Residence Life.
The salary range for this position is $15.82 to $23.73 hourly.
Benefits:
- Medical, Dental, Vision, Life, Short & Long-term disability insurances available
- Medical premiums covered by Grayson College for FT employee only
- Vacation Accrual- 2 weeks per year
- Sick Leave Accrual- 2 weeks per year
- Personal Leave- 2 days for FT employees per year
- Holidays- Labor Day, Thanksgiving Break, Winter Break, Martin Luther King Jr. Day, Spring Break, Memorial Day, Juneteenth, and Independence Day
- Tuition-FT employees, their spouse & dependents are eligible for coverage of full Grayson College tuition amount.
Essential Functions & Responsibilities:
- 45% Performs clerical duties such as collecting and distributing department mail, preparing correspondence, completing general word processing assignments, filing, sorting, faxing, and distributing information to others.
- 20% Answers and directs telephone calls; resolves questions and concerns within area of expertise. Collects information and contacts other departments as needed for questions or concerns related to other areas.
- 10% Greets and directs guests to the appropriate person; provides quality customer service by answering questions and providing accurate information about the college and its services.
- 10% Performs basic accounting tasks, such as entering requests for purchase orders, entering invoices to be paid from the proper account, and other basic financial record keeping.
- 5% Maintains schedules for individuals, meetings, conference rooms, and/or other special events; coordinates travel arrangements as needed.
- 5% Assists with meetings and special events: sends invitations, makes reservations, prepares materials, orders refreshments, records minutes, and other related assignments.
5% Performs other job related duties as assigned.
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This job description is not a complete statement of all duties and responsibilities comprising the position.
Performance Measurements:
- Demonstrates the Viking Values of balance, clarity, gratitude, service, teamwork, and trust.
- Complies with all state and federal laws and regulations related to higher education.
- Maintains the confidentiality of student information and other private records.
- Greets all visitors in a courteous, friendly, timely, and professional manner.
- Answers the telephone promptly in a courteous, friendly, and professional manner.
- Maintains a professional appearance and demeanor for greeting visitors.
- Provides a high level of service to all members of the campus, community partners, and other constituents.
- Maintains current knowledge of computer systems and applications required to perform daily work.
- Attends training and professional development opportunities as assigned.
Knowledge and Skills:
Experience: Six months to two years of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (students, visitors or vendors) requiring ordinary courtesy in providing assistance and information.
Other Skills: Keyboard and 10 key calculator skills.
Good written verbal and written communication skills.
Basic customer service skills; demonstrates courtesy and respect towards others
Basic knowledge of Microsoft Word and Excel with aptitude to learn the phone system, email system, and other technology applications.
Work Environment: Regular exposure to favorable conditions such as those found in a typical office.
Physical Requirements: The work is typically sedentary. However, there may be some walking, standing, bending, carrying of light items, driving an automobile, etc. No special physical demands are required to do the work.
Please submit unofficial transcripts or e-copies for each institution of higher education attended with your application (If selected, official transcripts from each degree-granting institution will be required upon date of hire). Be sure to include three professional references with your application. This position is considered a security sensitive position and will require a criminal background check.
Work Environment: Regular exposure to favorable conditions such as those found in a typical office.
GRAYSON COLLEGE IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY INSTITUTION PROVIDING EDUCATIONAL AND EMPLOYMENT OPPORTUNITIES ON THE BASIS OF MERIT AND WITHOUT DISCRIMINATION ON THE BASIS OF RACE, COLOR, NATIONAL ORIGIN, RELIGION, GENDER, AGE, DISABILITY, OR ANY OTHER BASIS PROHIBITED BY LAW.
The employer actively supports the Americans with Disabilities Act and will consider reasonable accommodations. For more information, please contact the human resources office at 903-463-8770 or [email protected]. 