Top 52 Comptia security Jobs in Durham, Nc

Senior Technical Support Specialist
XceedIT, Inc. —Raleigh, NC
- $65,000 - $80,000 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Windows
- Health savings account
- Health insurance
Quick Apply
11d
SOC Analyst
Koniag Government Services —Durham, NC
- $31 - $40 an hour
- Full-time
- Computer Science
- Bachelor of Science
- English
- Paid holidays
- Health insurance
Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Butner, NC
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
Junior Network Administrator
Dynamic Solutions Technology LLC —Butner, NC
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Continuous improvement
Quick Apply
Security Analyst
Computer World Services —Morrisville, NC
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
Desktop Support Level 2
Americas Technician Services —Raleigh, NC
- $25.00 - $38.50 an hour
- Urgently hiring
- Mid-level
- Windows
- Microsoft Office
Quick Apply
IT Deployment and Testing Technician
Software Technology Inc —Butner, NC
- Weekends as needed
- Computer science
- Computer Science
- Customer service
Quick Apply
IT Support Specialist
Vulcan Elements —Durham, NC
- Mid-level
- Office
- Windows
Quick Apply
Linux Desktop Support
North Carolina State University —Raleigh, NC
- $70,949 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Technical Systems Support
ViewPoint Partners —Raleigh, NC
- Mid-level
- 3 years
- SQL
Quick Apply
Lab Technician
UST —Raleigh, NC
- $40,000 - $60,000 a year
- Full-time
- Laboratory experience
- Windows
- Fair chance
- Paid jury duty
- Health savings account
Quick Apply
MSP Tier 2 IT Support Technician -Not Remote
TeamLogic IT, Durham, NC —Durham, NC
- $28 - $36 an hour
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
Network Administrator
Dynamic Solutions Technology LLC —Butner, NC
- Full-time
- Hybrid work
- Bachelor of Science
- Assembly
- Bachelor's degree
Quick Apply
Systems Administrator
Dynamic Solutions Technology LLC —Butner, NC
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Bachelor's degree
Quick Apply
MSP Tier 3 IT Support Technician -Not Remote
TeamLogic IT, Durham, NC —Durham, NC
- $36 - $44 an hour
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
Linux Systems Administrator
North Carolina State University —Raleigh, NC
- $85,000 - $90,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Master's degree
- Paid holidays
- Disability insurance
Information Systems Security Officer - ISSO
Raleigh, NC
- Azure
- Computer Science
- Bachelor of Science
Medical Database & IT System Administrator / Readiness Event Coordinator
Lucayan Technology Solutions LLC —Raleigh, NC
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Military
Quick Apply
Technical Support Engineer
Qualys —Raleigh, NC
- Full-time
- Spanish
- Computer science
- Computer Science
IT Field Engineer
DPR Construction —Raleigh-Durham, NC
- Overtime
- Construction site
- Mid-level
- Office

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Senior Technical Support Specialist

XceedIT, Inc.
Raleigh, NC

Quick Apply

Job Details

Full-time
$65,000 - $80,000 a year
11 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Life insurance
Referral program
Retirement plan

Qualifications

Managing technical support teams
Managing customer accounts
Customer communication
Customer relationship building
IT user and group management
Project management experience in technology
GPO
Microsoft Exchange
Windows
Technical support
Communication platforms
High school diploma or GED
Managing clients in a customer support role
Virtualization tools
IT monitoring tools
Technology management
Email configuration (technical support)
Customer support ticket management
Collaborative technology platforms
Microsoft Teams
SharePoint
Managing projects
Network infrastructure management
Account management
Active Directory
IT department experience
Ticketing system technical support

Full Job Description

XceedIT is a growing North Carolina-based managed IT services company providing IT support, cybersecurity, cloud, and consulting services to small and midsized businesses.

We are seeking an experienced Senior Technical Support Specialist / IT Manager to help manage client relationships, lead technical projects, support our service team, and resolve advanced technical issues.

This is a hands-on role for someone who enjoys variety, takes ownership, communicates well, and is comfortable moving between client management, technical support, project work, and team leadership.

Responsibilities

Serve as a primary technical contact and trusted advisor for assigned clients.
Manage client expectations, open issues, projects, follow-up, and service concerns.
Diagnose and resolve advanced hardware, software, server, network, cloud, security, and Microsoft 365 issues.
Handle technical escalations and assist technicians with complex support cases.
Help prioritize tickets, coordinate workloads, and ensure issues are resolved within expected timeframes.
Mentor and support junior and mid-level technicians.
Plan and lead Microsoft 365 migrations, server deployments, network upgrades, workstation rollouts, office moves, and other IT projects.
Communicate technical information clearly to both technical and nontechnical users.
Coordinate with software vendors, internet providers, and other third parties when needed.
Ensure tickets, time entries, client communications, and resolutions are properly documented.
Maintain accurate client documentation, procedures, credentials, and technical notes.
Identify opportunities to improve client security, reliability, productivity, and overall service quality.
Provide occasional onsite support and participate in after-hours escalation coverage when necessary.

Qualifications

Three or more years of professional IT support, systems administration, network administration, or managed services experience.
Previous experience as a senior engineer, escalation technician, IT manager, service lead, or similar role.
Strong experience supporting Microsoft-based business environments.
Hands-on experience with Microsoft 365, Exchange Online, Entra ID, SharePoint, OneDrive, and Teams.
Experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, file services, and virtualization.
Strong understanding of networking, including firewalls, switches, wireless networks, VPNs, VLANs, and TCP/IP.
Experience with remote monitoring and management tools, ticketing systems, remote support tools, backups, and endpoint security.
Ability to troubleshoot complex issues and manage multiple priorities at one time.
Strong client-management, customer-service, and communication skills.
Ability to lead projects and guide other technicians.
Professional, dependable, organized, and able to work independently.
Reliable transportation and the ability to visit client locations when needed.

Preferred Qualifications

Previous experience working for a managed service provider.
Experience managing client relationships or acting as a technical account manager.
Experience supervising, mentoring, or leading technical staff.
Microsoft, Cisco, CompTIA, Linux, cybersecurity, or similar certifications.
Degree in Information Technology, Computer Science, Information Systems, or a related field.

Relevant professional experience may be considered in place of a degree.

What We Are Looking For

The ideal candidate is technically strong, proactive, dependable, and comfortable taking ownership. You should be able to communicate with business owners, guide technicians, manage projects, and remain calm when handling urgent or complex issues.

Our clients should view you as someone they trust to understand their business, solve problems, provide honest guidance, and follow through.

Work Environment

This position includes a combination of remote support, client communication, project work, team leadership, and occasional onsite service throughout North Carolina.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

LinkedIn URL?

Education:

High school or equivalent (Required)

Experience:

Technical support: 2 years (Required)
Active Directory: 2 years (Required)

Work Location: Hybrid remote in Raleigh, NC 27601

Quick Apply

Refine Your Search

comptia security jobs in durham, nc

Senior Technical Support Specialist

SOC Analyst

Service Desk Technician (Level I / Level II)

Junior Network Administrator

Security Analyst

Desktop Support Level 2

IT Deployment and Testing Technician

IT Support Specialist

Linux Desktop Support

Technical Systems Support

Lab Technician

MSP Tier 2 IT Support Technician -Not Remote

Network Administrator

Systems Administrator

MSP Tier 3 IT Support Technician -Not Remote

Linux Systems Administrator

Information Systems Security Officer - ISSO

Medical Database & IT System Administrator / Readiness Event Coordinator

Technical Support Engineer

IT Field Engineer

I want to receive the latest job alert for comptia security in durham, nc

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