Top 1004 Customer experience associate Jobs in Durham, Nc

Administrative Associate
UNC Health —Chapel Hill, NC
- $18.48 - $25.89 an hour
- Full-time
- Hybrid work
- Administrative experience
- High school diploma or GED
- 1 year
1h
Admin Associate PD
UNC Health —Chapel Hill, NC
- $18.48 - $25.89 an hour
- Part-time
- Administrative experience
- High school diploma or GED
- Bachelor's degree
1d
Administrative Associate - FP Front End Operations
UNC Health —Chapel Hill, NC
- $18.12 - $25.51 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Patient Service Associate - Health and Fitness Center
Duke Health —Durham, NC
- Part-time
- Computer literacy
- Basic math
- High school diploma or GED
- Paid time off
8d
Call Center Associate Food & Nutrition Services
UNC Health —Chapel Hill, NC
- $18.48 - $25.89 an hour
- Full-time
- Hybrid work
- Basic math
- High school diploma or GED
- Computer skills
1h
Administrative Associate - SOM Pathology
UNC Health —Chapel Hill, NC
- $18.12 - $25.51 an hour
- Full-time
- Office
- High school diploma or GED
- University
Patient Service Associate - NCEENT of Cary
Duke Health —Cary, NC
- Full-time
- Basic math
- HIPAA
- Clinic
Sales Associate I
Coach —Durham, NC
- $15.00 - $19.50 an hour
- Weekends as needed
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Warehouse Associate
Cencora —Morrisville, NC
- Up to $27.01 an hour
- Overtime
- English
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Health insurance
Front Desk Associate
Hyatt Place Raleigh-Durham Airport —Morrisville, NC
- Weekends as needed
- Microsoft Word
- Computer literacy
- English
Quick Apply
Sales Support Associate I
Coach —Durham, NC
- $15.00 - $19.50 an hour
- Weekends as needed
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Food Services Associate
UNC Health —Chapel Hill, NC
- $18.00 - $24.66 an hour
- Full-time
- Hospital
- Customer service
- No experience needed
5d
Patient Service Associate- Radiology Administration Duke Raleigh
Duke Health —Raleigh, NC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sales Associate III
Coach —Durham, NC
- $15.00 - $19.50 an hour
- Part-time
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Patient Service Associate - Duke Neurosurgery of Morrisville
Duke Health —Morrisville, NC
- Full-time
- Basic math
- High school diploma or GED
- Clinic
6h
Patient Service Associate - Health and Fitness Center - Part-Time
Duke Health —Durham, NC
- Part-time
- Basic math
- High school diploma or GED
- Contracts
- Paid time off
Patient Service Associate- Radiation Oncology
Duke Health —Durham, NC
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
12h
CUSTOMER SERVICE ASSOCIATE
GRADE POTENTIAL, LLC —Raleigh, NC
- $35,000 - $55,000 a year
- Overtime
- Remote
- 11+ years
- Financial services
- Entry level
- Paid holidays
- Health insurance
Part-Time Retail Operations Associate - Barista
Museum Of Life And Science —Durham, NC
- $15 an hour
- Part-time
- Serving
- Spanish
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Retail Sales Associate
LEGO —Durham, NC
- $18.40 - $19.40 an hour
- Part-time
- Background check
- Merchandising
- Pass drug screening
- Disability insurance
- Family leave
6d

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Administrative Associate

UNC Health -
Chapel Hill, NC

Apply Now

Job Details

Full-time
$18.48 - $25.89 an hour
1 hour ago

Qualifications

Patient scheduling systems
In-person customer service
Workplace dispute resolution
Administrative experience
High school diploma or GED
Customer engagement
Clerical experience
Productivity software
Technical Proficiency

Full Job Description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
May perform duties of an administrative representative but with greater autonomy and discretion. Work involves a greater knowledge of office/clinic procedures and practice, independent judgment and problem-solving skills.

Responsibilities:
1. Expedites non-routine purchases for departments as delegated. May maintain inventory of supply
2. May train others using verbal and written communication
3. Performs more complex scheduling of providers, staff, facilities, home care and/or patients (involving critical meetings or multiple medical procedures as an example). Coordinates meetings, workshops, and other events, including travel, based on predetermined needs.
4. Prepares and maintains basic financial records
5. Prepares complex forms, reports, presentations and other documents requiring a higher level of proficiency with software. Creates, proofreads or edits correspondence and documents for internal and external circulation based on existing templates.
6. Procuring and filing records, researching lost or missing records, and posting information to records or ledgers in accordance with established procedures and systems. Checks records to verify accuracy and compliance with rules and procedures of appropriate system. Resolves discrepancies by contacting appropriate office to obtain information on source of discrepancy and correcting any errors.
7. Registering patients and completing encounter forms. Collecting patient payments and insurance information and making proper referrals to financial departments. May contact insurance companies directly to verify/determine eligibility. May also verify previous balance owed to UNCH.
8. Represents UNCHCS with internal and/or external entities in regards to budget, payments, collections, inventory to accomplish organizational goals.
9. Serves as a second level of response to customer inquiries and complaints in person, by phone and/or electronic communication. This may include working with third party providers.

Other Information

Other information:
Education Requirements:

High School diploma or GED

Licensure/Certification Requirements:

No licensure or certification required.

Professional Experience Requirements:

One (1) year of clerical or administrative experience.
If Bachelor's degree, no years of experience is required
If Associate's degree, no years of experience is required

Knowledge/Skills/and Abilities Requirements:

Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one’s job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Oncology Phone Center

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.48 - $25.89 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Apply Now

Refine Your Search

customer experience associate jobs in durham, nc

Administrative Associate

Admin Associate PD

Administrative Associate - FP Front End Operations

Patient Service Associate - Health and Fitness Center

Call Center Associate Food & Nutrition Services

Administrative Associate - SOM Pathology

Patient Service Associate - NCEENT of Cary

Sales Associate I

Warehouse Associate

Front Desk Associate

Sales Support Associate I

Food Services Associate

Patient Service Associate- Radiology Administration Duke Raleigh

Sales Associate III

Patient Service Associate - Duke Neurosurgery of Morrisville

Patient Service Associate - Health and Fitness Center - Part-Time

Patient Service Associate- Radiation Oncology

CUSTOMER SERVICE ASSOCIATE

Part-Time Retail Operations Associate - Barista

Retail Sales Associate

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