Top 1 Delivery operations manager Jobs in Durham, Nc

Delivery Operations Manager
Barbak Hospitality —Morrisville, NC
- $1,200 - $1,500 a week
- Full-time
- Spanish
- Management
- English
- Paid training
- Paid time off
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Delivery Operations Manager

Barbak Hospitality
Morrisville, NC

Quick Apply

Job Details

Full-time
$1,200 - $1,500 a week

Benefits

Paid training
Paid time off
Flexible schedule

Qualifications

Management
Administrative experience
Driver's License
Delivery driving
Account management
Time management

Full Job Description

Delivery Operations Manager

Barbak Hospitality | Morrisville, NC
Pay: $1,200–$1,500/week (Base salary + commission based on store sales)

About Us

Barbak Hospitality is a growing small business headquartered in Charlotte, NC. We pride ourselves on being professional, agile, and innovative in everything we do.

Job Summary

We're seeking a hands-on Delivery Operations Manager to lead and coordinate our delivery operations in Morrisville. The ideal candidate will ensure efficient, accurate deliveries while providing excellent customer service and driving sales growth.

This is a ground-floor growth opportunity — you'll play a key role in helping this store, with strong earning potential as it grows.

Requirements:

Must be willing to start work by 6:00 AM daily
Must be willing to travel for training (paid)

Responsibilities:

Delivery Operations

Manage and coordinate delivery schedules and routes
Assist with order pulling and loading
Supervise delivery staff and provide day-to-day guidance
Ensure deliveries are timely, accurate, and meet quality standards
Implement and maintain delivery policies and procedures

Customer Service & Sales

Serve as the primary point of contact for customer delivery concerns, resolving issues promptly and professionally
Follow up with customers after deliveries to confirm satisfaction and identify opportunities for repeat business
Build strong relationships with existing accounts to encourage recurring orders and reduce customer churn
Support local sales growth by conducting outside marketing and generating 5–10 new leads per week
Reach out to lapsed or inactive accounts to re-engage them and win back lost business
Identify upsell opportunities and promote additional products/services during customer interactions
Track and report on customer feedback trends to help improve service quality store-wide

Qualifications

Prior management experience required
Proven experience in a customer-facing or account management role
Ability to lift up to 50 lbs
Strong time management and prioritization skills
Comfortable with administrative and basic budgeting tasks
Excellent phone etiquette and strong verbal communication skills
Comfortable with proactive outreach (cold calls, in-person visits, follow-ups)
Sales-minded with the ability to identify and act on growth opportunities
Calm, solutions-oriented approach to resolving customer complaints
Bilingual (English/Spanish) a plus, but not required
VALID DRIVER'S LICENSE

Job Type: Full-time

Pay: $1,200.00 - $1,500.00 per week

Benefits:

Flexible schedule
Paid time off

Experience:

Management: 2 years (Required)

License/Certification:

Driver's License (Required)

Ability to Commute:

Morrisville, NC 27560 (Required)

Work Location: In person

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