Top 33 Front desk supervisor Jobs in Durham, Nc

Full-Time Patient Services Coordinator/Front Desk
IVI RMA North America —Raleigh, NC
- $21 - $23 an hour
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- AD&D insurance
- Paid holidays
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1d
Weekend Per Diem Patient Services Coordinator/Front Desk
IVI RMA North America —Raleigh, NC
- $21 - $23 an hour
- Per diem
- Administrative experience
- High school diploma or GED
- Clinic
- AD&D insurance
- Paid holidays
Quick Apply
1d
Front Office Supervisor
DoubleTree Raleigh —Durham, NC
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health savings account
- Disability insurance
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Front Desk Supervisor
HILTON DURHAM NEAR DUKE UNIV —Durham, NC
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
1d
Assistant Front Office Manager
HILTON DURHAM NEAR DUKE UNIV —Durham, NC
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
13h
Patient Care Coordinator
Confidential —Raleigh, NC
- $17 an hour
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
2d
Community Services Administrative Assistant
The Forest at Duke —Durham, NC
- Online Application
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Wellness program
- 403(b) matching
Part Time Night Audit
AC Hotel Durham —Durham, NC
- Part-time
- Sales
- Writing skills
- Mid-level
Quick Apply
8d
Guest Services Representative (Part Time)
The Durham Hotel —Durham, NC
- $16 - $18 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Organizational skills
Night Audit Supervisor Raleigh Marriott City Center
Raleigh Marriott City Center —Raleigh, NC
- Overnight shift
- Mid-level
- Hotel
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Phone Attendant
White Lodging Services Corporation —Raleigh, NC
- Hotel
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Overnight Front Desk Agent
21c Museum Hotels —Durham, NC
- Overnight shift
- Background check
- No high school diploma
- Ability to lift 50 pounds
Quick Apply
Concierge
Waltonwood —Raleigh, NC
- Part-time
- High school diploma or GED
- Organizational skills
- Cleaning
5d
Front Desk Agent
HILTON DURHAM NEAR DUKE UNIV —Durham, NC
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
12d
Front Desk Supervisor-Renaissance Raleigh Hotel
Renaissance Raleigh Hotel —Raleigh, NC
- $18 an hour
- Weekends as needed
- Mid-level
- Hotel
- Team management
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent @ Fairfield Inn Durham Southpoint
Summit Hospitality Incorporated —Durham, NC
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
ABA Clinic Administrator - SE Raleigh, NC
Kind Behavioral Health —Raleigh, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Experience working with individuals with disabilities
Quick Apply
Front Office Supervisor
Doubletree by Hilton —Raleigh, NC
- Part-time
- No education required
- Mid-level
- Hotel
Quick Apply
PIC-Front Office Supervisor-Springhill Suites Durham Chapel Hill
CMC Hotels —Durham, NC
- Weekends as needed
- Background check
- Mid-level
- 1 year
- Paid holidays
- Disability insurance
Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley
Summit Hospitality Incorporated —Raleigh, NC
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
Quick Apply

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front desk supervisor jobs near durham, nc

Full-Time Patient Services Coordinator/Front Desk

IVI RMA North America
Raleigh, NC

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Job Details

Full-time
$21 - $23 an hour
1 day ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Administrative experience
High school diploma or GED
Clerical experience

Full Job Description

Front Desk/Patient Services Coordinator

Triangle MSO, a joint venture between IVI RMA North America and UNC Health has the need for a Full-Time Patient Services Coordinator for their Raleigh, North Carolina location. This is a Monday-Friday role working 7am-3:30pm with weekend rotation.

Job Purpose: The Front Desk/Patient Services Coordinator serves as the first point of contact for patients and visitors, providing a welcoming and supportive environment while ensuring efficient clinic operations. This role is responsible for managing patient check-in, verifying documentation, coordinating communication, and supporting the care team to deliver high-quality reproductive health services. The ideal candidate is compassionate, detail-oriented, and thrives in a fast-paced, patient-centered environment.

Essential Functions and Accountabilities:

Patient Reception & Support

Greet all incoming patients and visitors with professionalism and empathy.
Update patient files and guide patients through their visit according to provider appointment templates.
Anticipate patient needs and anxieties, providing reassurance and clear communication.
Assess scheduling conflicts and recommend solutions to optimize patient flow.

Financial & Insurance Coordination

Collect patient payments and copays as required.
Collaborate with the Finance team to ensure accurate and up-to-date insurance information.
Verify patient demographic and insurance details for accuracy.

Medical Records & Communication

Send, receive, and scan medical records using fax, electronic communication, and Carelink portal.
Respond to patient emails and portal messages, escalating to appropriate teams when necessary.
Send patient balances, statements, and respond to scheduling and general inquiries.
Answer phones, return voicemails in a timely manner in accordance with office policies. Perform daily appointment confirmation calls.
Maintain patient handouts and supplies including but not limited to education/informational materials, semen analysis kits, graduation bags, coffee bar supplies and report office supply needs to supervisor.
Support Clinical Operations Specialist and New Patient Service Coordinator when necessary.

Scheduling Accuracy & Optimization

Review provider assignments to ensure accurate scheduling.
Maintain patient waitlists and track ovulation induction appointments.
Ensure timely IVF follow-up scheduling to maximize provider utilization.

Patient Satisfaction & Issue Resolution

Send patient satisfaction surveys to support quality improvement efforts.
Resolve patient concerns using de-escalation techniques and positive reassurance.

Collaborate with clinic leadership to address and resolve discrepancies when appropriate.

Participates in the education and training of new front desk staff members. Mentor peers. Promotes a collaborative and productive environment both intra-departmentally as well as inter-departmentally.

Academic Training:

High School Diploma or GED required.

Position Requirements/Experience:

Minimum of two (2) years of clerical or administrative experience is required.
Experience in the medical field preferred
Associate’s degree: Or one (1) year of experience preferred.

Bachelor’s degree: no experience required.

Technical Skills:

Customer Focus: Prioritizes patient needs and resolves issues effectively.
Technical Expertise: Proficient in Microsoft Office and scheduling systems.
Coachability: Open to feedback and committed to continuous improvement.
Accountability: Meets performance expectations and supports team goals.
Fiscal Responsibility: Understands insurance processes and budget impact.
Coaching & Training: Supports staff onboarding and participates in staff meetings and training.
Conflict Resolution: Navigates interpersonal challenges with professionalism.
Problem Solving: Applies logic and intuition to resolve operational issues.

Triangle MSO LLC offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.

Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement

About Triangle MSO LLC:

Triangle MSO LLC is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, Triangle MSO LLC embraces the great responsibility of advancing the field of human reproduction. Triangle MSO LLC Innovation, as one of the pillars of Triangle MSO LLC Global, is a renowned leader in fertility research and science. Check out our websites at: https://rmanetwork.com/ & https://www.ivirma.com/

EEO
“Triangle MSO LLC is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Triangle MSO LLC is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Triangle MSO LLC are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Triangle MSO LLC will not tolerate discrimination or harassment based on any of these characteristics. Triangle MSO LLC encourages applicants of all ages.”

Quick Apply

Refine Your Search

front desk supervisor jobs in durham, nc

Full-Time Patient Services Coordinator/Front Desk

Weekend Per Diem Patient Services Coordinator/Front Desk

Front Office Supervisor

Front Desk Supervisor

Assistant Front Office Manager

Patient Care Coordinator

Community Services Administrative Assistant

Part Time Night Audit

Guest Services Representative (Part Time)

Night Audit Supervisor Raleigh Marriott City Center

Phone Attendant

Overnight Front Desk Agent

Concierge

Front Desk Agent

Front Desk Supervisor-Renaissance Raleigh Hotel

Front Desk Agent @ Fairfield Inn Durham Southpoint

ABA Clinic Administrator - SE Raleigh, NC

Front Office Supervisor

PIC-Front Office Supervisor-Springhill Suites Durham Chapel Hill

Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley

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