Top 24 Front desk supervisor manager Jobs in Durham, Nc

Front Desk Agent
HILTON DURHAM NEAR DUKE UNIV —Durham, NC
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
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Front Office Supervisor
Holiday Inn Express —Chapel Hill, NC
- Part-time
- No education required
- Mid-level
- Hotel
Quick Apply
Front Desk Supervisor Manager
Fit4Life —Durham, NC
- $3,400 - $4,400 a month
- 8 hour shift
- Mid-level
- In-person
- Communication skills
- Paid holidays
- Paid time off
Quick Apply
13d
Front Office Manager
HILTON DURHAM NEAR DUKE UNIV —Durham, NC
- Full-time
- Microsoft Excel
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
7d
PIC-Front Office Supervisor-Springhill Suites Raleigh/Cary
CMC Hotels —Durham, NC
- Weekends as needed
- Background check
- Mid-level
- 1 year
- Paid holidays
- Health insurance
4d
Part-time Family Services Specialist - Nights and Weekends
RMHC Triangle —Durham, NC
- $18.00 - $18.29 an hour
- Part-time
- Spanish
- Writing skills
- Residential
- 401(k) matching
Store Manager
Ross Stores —Raleigh, NC
- Weekends as needed
- 5 years
- Merchandising
- English
Concierge
Waltonwood —Raleigh, NC
- Part-time
- High school diploma or GED
- Organizational skills
- Cleaning
Recreation Operations Supervisor (Aquatics)
City of Durham —Durham, NC
- $64,787 - $100,408 a year
- Weekends as needed
- Mid-level
- Driver's License
- Bachelor's degree
- Paid holidays
- Disability insurance
5d
Community Services Administrative Assistant
The Forest at Duke —Durham, NC
- Online Application
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Wellness program
- 403(b) matching
Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley
Summit Hospitality Incorporated —Raleigh, NC
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Sales Associate
Gold's Gym of the Carolinas and Florida —Chapel Hill, NC
- $12 - $14 an hour
- Part-time
- Computer literacy
- Writing skills
- High school diploma or GED
- 401(k)
- Employee discount
Quick Apply
10d
Weekday Overnight Supervisor
Planet Fitness - Excel Fitness —Raleigh, NC
- $42,000 - $50,000 a year
- Overnight shift
- 18 years or older
- Mid-level
- High school diploma or GED
Quick Apply
Site Operations Specialist
Science 37 —Morrisville, NC
- Extended hours
- Mid-level
- Office
- Administrative experience
Quick Apply
14d
Catering Manager - DUKE University
PROOF OF THE PUDDING —Durham, NC
- $18 - $20 an hour
- Weekends as needed
- Mid-level
- Office
- Supervising experience
- AD&D insurance
- Disability insurance
Sales Manager - RTP
Fitness Connection —Durham, NC
- $50,000 - $70,000 a year
- Weekends as needed
- Mid-level
- Mentoring
- Recruiting
- Paid time off
- Employee discount
Quick Apply
Hotel Sales Coordinator
The Oberlin, Hilton Curio —Raleigh, NC
- Full-time
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Concierge
Stratton Amenities —Raleigh, NC
- $15 - $16 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Night Auditor
RALEIGH NORTH HILLS HILTON —Raleigh, NC
- Full-time
- Bar
- Computer literacy
- Basic math
- Disability insurance
- Health insurance
Quick Apply
6h
Field Superintendent
NE Tech Air —Raleigh, NC
- $90,000 - $115,000 a year
- Full-time
- Background check
- Construction site
- Driver's License
- Paid holidays
- Dental insurance
Quick Apply

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front desk supervisor manager jobs near durham, nc

Front Desk Agent

HILTON DURHAM NEAR DUKE UNIV
Durham, NC

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
401(k)
Paid time off
Employee assistance program
Life insurance

Qualifications

Visitor query response
Hotel and accommodations payment processing
Cash amount verification
Customer relationship building
Fire safety
Hotel policy compliance
Phone communication
Greeting customers
Client inquiry handling
Cash drawer securing
Answering guest questions
English
De-escalation techniques
Conflict de-escalation
Personal protective equipment (PPE) adherence
Compliance with security regulations
Credit card payment processing
Financial issue resolution
High school diploma or GED
Hotel room assignment management
Math
Customer engagement
Hotel emergency procedures
Safety equipment
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Accident reporting
Hotel safety procedures
Entry level
Office phone management

Full Job Description

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel’s high standards of quality.

ESSENTIAL JOB FUNCTIONS

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers’ checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest’s satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.

KNOWLEDGE, SKILLS & ABILITIES

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.

PHYSICAL DEMANDS

Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.

Benefits

401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Quick Apply

Refine Your Search

front desk supervisor manager jobs in durham, nc

Front Desk Agent

Front Office Supervisor

Front Desk Supervisor Manager

Front Office Manager

PIC-Front Office Supervisor-Springhill Suites Raleigh/Cary

Part-time Family Services Specialist - Nights and Weekends

Store Manager

Concierge

Recreation Operations Supervisor (Aquatics)

Community Services Administrative Assistant

Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley

Front Desk Sales Associate

Weekday Overnight Supervisor

Site Operations Specialist

Catering Manager - DUKE University

Sales Manager - RTP

Hotel Sales Coordinator

Front Desk Concierge

Night Auditor

Field Superintendent

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