Top 1638 Guest experience manager Jobs in Durham, Nc

Guest Services Manager for Luxury Travel Company
Kalos Golf —Chapel Hill, NC
- $100,000 - $115,000 a year
- Full-time
- Writing skills
- Mid-level
- Travel
- Health savings account
- Health insurance
Quick Apply
11d
Hotel Guest Experience Manager
The Oberlin, Hilton Curio —Raleigh, NC
- Full-time
- Background check
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Assistant Front Office Manager
HILTON DURHAM NEAR DUKE UNIV —Durham, NC
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
3d
Assistant General Manager | Full-Time | Durham Performing Arts Center
Oak View Group —Durham, NC
- $70,000 - $80,000 a year
- Part-time
- 5 years
- Bachelor of Science
- Basic math
- Health insurance
- Dental insurance
Front Desk Guest Manager Raleigh Marriott City Center
Raleigh Marriott City Center —Raleigh, NC
- Mid-level
- Hotel
- Supervising experience
- Disability insurance
- Health insurance
Quick Apply
Front Desk Supervisor
HILTON DURHAM NEAR DUKE UNIV —Durham, NC
- Full-time
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
3d
General Manager - New Hotel Opening!
Hampton Inn Alston —Cary, NC
- $95,000 - $105,000 a year
- Full-time
- Inventory management
- Hotel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Director of Sales & Marketing
Pyramid Hotel Group —Raleigh, NC
- $120,000 - $127,000 a year
- Full-time
- Marketing
- 5 years
- Hotel
- 401(k) matching
Restaurant Manager
The Catering Works Inc —Raleigh, NC
- From $28 an hour
- Weekends as needed
- Restaurant management
- Mid-level
- Continuous improvement
General Manager-Michelin Awarded Fine Dining Restaurant
Confidential —Durham, NC
- $70,000 - $90,000 a year
- Weekends as needed
- Restaurant management
- Mid-level
- Driver's License
- Paid training
- 401(k)
Quick Apply
Licensed Massage Therapist (LMT)
Hand and Stone Massage and Facial Spa —Cary, NC
- $50 - $65 an hour
- Part-time
- In-person
- Entry level
- Continuing education credits
- Paid time off
Quick Apply
1d
McDonald's Mid Manager - Raleigh North Carolina
McDonald's Raleigh —Raleigh, NC
- From $80,000 a year
- Full-time
- Sales
- Customer service
- 5 years
- Relocation assistance
- Health insurance
Quick Apply
Maintenance Technician
Carter-Haston Real Estate Services, Inc. —Durham, NC
- $24 - $27 an hour
- Weekends as needed
- Plumbing
- Apartments
- Power tools
- Paid holidays
- Disability insurance
9d
General Manager - NC State University Athletics
Aramark —Raleigh, NC
- Weekends as needed
- University
- Recruiting
- Senior level
13d
Shift Leader - (Atlantic Ave, Raleigh)
RHLC Group - Marco's Pizza —Raleigh, NC
- $10 - $13 an hour
- Part-time
- 18 years or older
- Clean driving record
- Customer service
- Employee discount
- Flexible schedule
Quick Apply
Restaurant Manager
Red Lobster —Raleigh, NC
- $53,000 - $62,500 a year
- Full-time
- Casual dining restaurant
- Sales
- ServSafe
- Disability insurance
- Health insurance
Restaurant Assistant Manager
Qdoba —Cary, NC
- $16 - $19 an hour
- Full-time
- Inventory management
- Restaurant management
- Mid-level
- Health insurance
Quick Apply
Private Dining Manager
LIONHEART HOSPITALITY LLC —Cary, NC
- $55,000 - $65,000 a year
- Extended hours
- Google Workspace
- Clean driving record
- Mid-level
- Health insurance
- Paid time off
Quick Apply
5h
Front of House Cafe Employee- Sweet Paris Creperie & Cafe
Virentes Creperie Fenton —Cary, NC
- $14 - $18 an hour
- Full-time
- Mentoring
- Café
- Communication skills
Quick Apply
Catering Lead
Panera Bread —Durham, NC
- Part-time
- 18 years or older
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d

I want to receive the latest job alert for guest experience manager in durham, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest experience manager jobs near durham, nc

Guest Services Manager for Luxury Travel Company

Kalos Golf
Chapel Hill, NC

Quick Apply

Job Details

Full-time
$100,000 - $115,000 a year
11 days ago

Benefits

Health savings account
Health insurance
401(k)
Paid time off

Qualifications

Customer communication
Employee relationship building

Full Job Description

Job Overview

Kalos Golf, the newest part of the Travelopia portfolio, started in 1994 and has operated over 500 trips all over the world specializing in chartering small (80 to 120 passenger ships) to create a customize golf and travel experience with distinctive itineraries including the best in food, wine, service, and accommodations. Leveraging its strength and name recognition within the luxury cruise segment, Kalos Golf has broadened its offering to include exclusive private jet tours around the world and to various exotic locations.

The company has established a strong brand among the top private country clubs in the U.S. through customer referrals and endorsements, complimented by targeted direct mail and e-commerce strategies. Passengers from around the world confirm that high touch service, comfort, convenience, and camaraderie are the hallmark of a Kalos cruise.

To support the continued success and growth of Kalos, we are searching for our next Guest Services Manager to join a small, high-quality team of 25 that together delivery exceptional customer trips to 1800 guests every year. This role has key accountabilities, but the strong customer and service culture can require everyone on the team to turn their hand to whatever is needed to ensure the trips are delivered successfully.

Responsibilities

The Guest Services Manager primarily interfaces with high-net-worth clients (a large majority of whom are returning to travel again) who inquire about and/or have reserved space on our golf luxury cruises and private jet tours. The Guest Services Manager responds to customer inquiries about tour package details and availability and using their knowledge of the trips and exceptional customer facing skills, they work with guests to identify and book them onto the perfect trip. Building strong relationships, they then manage all ongoing communications with guests relating to their trip – some routine and some bespoke depending on the needs of the guest.

The Guest Services Manager also will have the opportunity to work with Tour Directors and Tour Planners to understand how the fabulous tours are created and executed, and to give them confidence to guide clients requiring detailed information about trips.

Skills

· Exceptional customer facing skills – excellent communicator, written and verbal; demonstrated ability to work across various teams and problem solve, particularly when time is short, and guests require immediate assistance.

· Outstanding organizational and time management skills, and a proven ability to efficiently balance multiple overlapping trips and efficiently lead conflicting priorities.

· Detail orientated self-starter – managing your workload and keeping to deadlines.

· Thrives in a team environment where building strong working relationships is critical to getting things done.

· Knowledge of the travel industry and/or extensive personal travel experience

· Ability to demonstrate and understand digital platforms, like FileMaker, is a plus.

· College degree required

Pay: $100,000.00 - $115,000.00 per year

Benefits:

401(k)
Health insurance
Health savings account
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

guest experience manager jobs in durham, nc

Guest Services Manager for Luxury Travel Company

Hotel Guest Experience Manager

Assistant Front Office Manager

Assistant General Manager | Full-Time | Durham Performing Arts Center

Front Desk Guest Manager Raleigh Marriott City Center

Front Desk Supervisor

General Manager - New Hotel Opening!

Director of Sales & Marketing

Restaurant Manager

General Manager-Michelin Awarded Fine Dining Restaurant

Licensed Massage Therapist (LMT)

McDonald's Mid Manager - Raleigh North Carolina

Maintenance Technician

General Manager - NC State University Athletics

Shift Leader - (Atlantic Ave, Raleigh)

Restaurant Manager

Restaurant Assistant Manager

Private Dining Manager

Front of House Cafe Employee- Sweet Paris Creperie & Cafe

Catering Lead

I want to receive the latest job alert for guest experience manager in durham, nc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected