Top 50 Guest service agent Jobs in Durham, Nc

Hotel Front Desk Agent
Millennium Hotels and Resorts —Durham, NC
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
Front Desk Agent @ Fairfield Inn Durham Southpoint
Summit Hospitality Incorporated —Durham, NC
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hyatt Place Chapel Hill —Chapel Hill, NC
- From $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Health insurance
- 401(k)
Quick Apply
Front Desk Agent
HILTON DURHAM NEAR DUKE UNIV —Durham, NC
- Full-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
8d
Guest Service Agent
COLE MILL HOTEL INC —Durham, NC
- Part-time
- Computer literacy
- Hotel
- Ability to stand for extended periods
Candlewood Suites Durham - Front Desk Agent
Aimbridge Hospitality —Durham, NC
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Guest Services Representative (Part Time)
The Durham Hotel —Durham, NC
- $16 - $18 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Organizational skills
Front Office Reception Agent
THE UMSTEAD HOTEL & SPA —Cary, NC
- Full-time
- Hotel
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
7d
Front Desk Agent-PM Shift Fairfield by Marriott Durham
Fairfield Inn & Suites Durham RTP —Durham, NC
- $16.50 - $18.00 an hour
- Part-time
- Hotel
- Accounting
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
2d
Guest Service Agent
Doubletree by Hilton —Raleigh, NC
- Part-time
- No education required
- Sanitation
- Research
Quick Apply
Overnight Front Desk Agent
21c Museum Hotels —Durham, NC
- Overnight shift
- Background check
- No high school diploma
- Ability to lift 50 pounds
Quick Apply
11d
Guest Service Agent Weekends 3-11PM
INNKEEPER PROPERTIES INC —Durham, NC
- Part-time
- Computer literacy
- Hotel
- Ability to stand for extended periods
Front Desk Agent 3p-11p
STANLEY GB OPS LLC —Durham, NC
- $13.00 - $14.50 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Opportunities for advancement
Quick Apply
Hotel Front Desk
Courtyard by Marriott —Chapel Hill, NC
- $15 an hour
- Part-time
- No education required
- Sanitation
- Research
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent @ Courtyard by Marriott Raleigh Crabtree Valley
Summit Hospitality Incorporated —Raleigh, NC
- Part-time
- 18 years or older
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent
DALY HOLDINGS INC —Morrisville, NC
- Part-time
- Computer literacy
- Hotel
- Ability to stand for extended periods
14d
Front Desk Agent
DoubleTree Raleigh —Durham, NC
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
Front Desk Agent
Residence Inn Cary —Morrisville, NC
- From $15 an hour
- Weekends as needed
- Residential
- Hotel
- Ability to stand for extended periods
- Paid holidays
- Paid time off
Quick Apply
7d
Guest Service Agent
Home2 Suites by Hilton —Raleigh, NC
- $15 - $17 an hour
- Part-time
- Sanitation
- Research
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
White Lodging Services Corporation —Raleigh, NC
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
4d

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guest service agent jobs near durham, nc

Hotel Front Desk Agent

Millennium Hotels and Resorts -
Durham, NC

Quick Apply

Job Details

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

Hotel Name: Millennium Hotel Durham

Location: Onsite – Durham, NC

Join the Team at Millennium Durham

At Millennium Durham, we believe great hospitality is more than a service—it’s how we make people feel. Every interaction is an opportunity to create comfort, connection, and a lasting impression.

About Millennium Durham

Located just minutes from Duke University and Duke University Hospital, Millennium Durham is a full-service hotel at the center of one of North Carolina’s most dynamic and fast-growing markets.

With over 300 guest rooms, expansive meeting and event space, and amenities designed for both business and leisure travelers, the hotel serves as a hub for corporate guests, university visitors, and group business.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach."

At Millennium, we are guided by our core values:

Passion for Hospitality – Delivering meaningful and memorable guest experiences
Entrepreneurial – Taking ownership and acting with agility
Innovation & Progressive – Continuously improving how we operate and serve
Solutions & Results Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role: Front Desk Agent

As our Front Desk Agent, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results."

Your Impact

You are the face of the hotel—creating first impressions and memorable guest moments. Your energy, attention to detail, and service mindset will directly shape the guest experience and bring our brand to life.

What You’ll Be Doing

Guest Experience

Deliver exceptional service rooted in passion for hospitality
Anticipate needs and respond with a solutions-first mindset
Create memorable, personalized experiences for every guest

Team Collaboration

Work collaboratively across teams to achieve shared goals
Communicate effectively and contribute to a positive work environment
Support a culture of respect, energy, and accountability

Compliance & Standards

Follow all company policies, safety standards, and procedures
Maintain accuracy in processes, reporting, and documentation

Requirements

Passion for hospitality and delivering exceptional service
Strong communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
Solutions-oriented mindset with attention to detail
Flexibility to work varied schedules, including evenings, weekends, and holidays

Technical / Role-Specific Requirements

Front Desk / Guest Services:

Experience in customer service or hospitality preferred
Familiarity with PMS systems (e.g., Opera) is a plus

Education

High school diploma or equivalent required

Benefits

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

Medical, Dental & Vision Insurance
Company-paid Life and AD&D Insurance
Short-Term and Long-Term Disability Coverage
401(k) Retirement Plan with Company Match (where applicable)
Paid Time Off & Paid Holidays
Hotel Room Discounts across our global portfolio
Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.

If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.

Quick Apply

Refine Your Search

guest service agent jobs in durham, nc

Hotel Front Desk Agent

Front Desk Agent @ Fairfield Inn Durham Southpoint

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