Top 1068 Member experience specialist Jobs in Durham, Nc

Complaint Reporting MDR/Vigilance Specialist 2
Teleflex —Morrisville, NC
- $73,000 a year
- Background check
- Nursing
- Microsoft Excel
- Paid parental leave
- Health savings account
Mental Health Group Facilitator - Master's Degree Required
Charlie Health —North Carolina
- Part-time
- Remote
- Background check
- Master of Social Work
- Mid-level
Quick Apply
Clinical Exercise Specialist
Holistic Vitality Center —Raleigh, NC
- Full-time
- CPR Certification
- BLS Certification
- Clinic
- Health insurance
- Dental insurance
Quick Apply
4d
Mobile Vehicle Acquisition Specialist I
CarGroup Holdings LLC —Durham, NC
- $36,500 a year
- High school diploma or GED
- Driver's License
- Computer skills
- Wellness program
- Fuel card
Quick Apply
13d
Consignment Program Specialist
Teleflex —North Carolina
- $75,000 - $80,000 a year
- 3 years
- Finance
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
10d
Customer Experience Customer Success Specialist I (Full Time) United States
Cisco Systems —Research Triangle Park, NC
- $68,800 - $111,000 a year
- Full-time
- High school diploma or GED
- Analysis skills
- C++
- Paid parental leave
- Paid holidays
9d
Airside Experience Specialist - RDU - FT
Signature Aviation —Morrisville, NC
- Weekends as needed
- Outdoor work
- Entry level
- Paid parental leave
- Health savings account
Office Assistant
State of North Carolina - NC State Highway Patrol —Wake County, NC
- $39,244 - $51,941 a year
- Full-time
- High school
- CAD
- Computer literacy
- Paid parental leave
- Adoption assistance
2d
Transitional Housing Specialist (Full-time Hybrid, North Carolina Based)
Alliance Health —Morrisville, NC
- $61,439 - $78,335 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
9d
Airside Experience Specialist - RDU - Part-Time
Signature Aviation —Morrisville, NC
- Part-time
- Outdoor work
- Entry level
- 401(k)
- Tuition reimbursement
QA Specialist (Hybrid)
Eisai —Raleigh, NC
- $66,200 - $86,800 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Continuous improvement
Referral Specialist
Liasions Community Care LLC —Durham, NC
- $350 - $750 a week
- Contract
- Hybrid work
- HIPAA
- High school diploma or GED
- Associate's degree
Social/Clinical Research Specialist
University of North Carolina at Chapel Hill —Chapel Hill, NC
- $62,000 - $77,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Retirement plan
1d
Customer Experience Customer Success Specialist II (Full Time) United States
Cisco Systems —Research Triangle Park, NC
- $85,700 - $137,000 a year
- Full-time
- Computer Science
- Mid-level
- Master's degree
- Paid parental leave
- Paid holidays
9d
IT Service Specialist
Asahi Kasei —Cary, NC
- $70,000 - $85,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
Customer Solutions Specialist (Second Shift)
AWeber —Raleigh, NC
- Weekends as needed
- Remote
- Mid-level
- Paid holidays
- Disability insurance
Medical Scribe
Oak Street Health —Durham, NC
- $17.00 - $28.46 an hour
- Full-time
- Computer literacy
- HIPAA
- Clinic
- Health insurance
- Dental insurance
2d
Member Service Specialist/Member Service Representative
TowneBank —Cary, NC
- $43,000 - $53,500 a year
- Microsoft Outlook
- Word processing
- Computer literacy
2d
Customer Success - Site Experience Specialist
TruTechnologies —Durham, NC
- Full-time
- Bachelor's degree
- Continuous improvement
- Organizational skills
Medical Assistant – Work 1:1 with Sleep & Lung Specialist
Sleep Doc Direct —Durham, NC
- $18.50 - $22.50 an hour
- Part-time
- Hospitality
- Spanish
- CPR Certification
- On-the-job training
- Opportunities for advancement
Quick Apply
13d

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Complaint Reporting MDR/Vigilance Specialist 2

Teleflex -
Morrisville, NC

Apply Now

Job Details

$73,000 a year

Benefits

Paid parental leave
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Bachelor's degree
Biomedical regulatory compliance
Quality systems

Full Job Description

Date: Jun 15, 2026

Location: Morrisville, NC, US

Company: Teleflex

Expected Travel: Up to 10%

Requisition ID: 13960

About Teleflex Incorporated

As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare.

Teleflex is the home of Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose.

At Teleflex, we are empowering the future of healthcare. For more information, please visit teleflex.com.

Global Operations - Global Operations is a complex and diverse organization within the company which is responsible for product fulfilment to all our customers from end to end. We pride ourselves on being totally Customer Centric in our unrelenting focus on Improving Quality, Service and Value as perceived by our customers. Our employees are dedicated to the Global Operations Enterprise Excellence journey. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

Work within Complaint Intake & Reporting team to critically review complaints to determine reportability based on the regulatory requirements, risk documentation and clinical experience. Responsible for preparation and timely submissions of MDR/Vigilance reports to FDA/Competent Authorities and other regulatory agencies. Where necessary, seek and document relevant additional information in line with the complaint intake process. Identify potential issues to continuously improve process.

Principal Responsibilities

Utilizes clinical experience in conjunction with risk management documentation to review complaints for adverse event reportability in accordance with US Canadian & European regulations within required time frames.
Follows up with health care providers and customers to provide clarification for complaint files and document correspondence to complaint files as required.
Prepare and submit regulatory reporting documentation such as MedWatch forms with FDA and Vigilance Reports with Canadian and European regulatory authorities.
Assist as clinical liaison for the complaint management department to facilitate understanding of clinical application for product complaint devices and provide training to other team members as required.
Utilize complaint management system to accurately document complaint information.
Final Reviewer/Approval of reporting decisions and initial reports
Support audit activities are required. Assists with responses to FDA and Competent Authority for additional information queries.
Work to meet team KPI’s Department Metrics and over QA/RA goals and objectives.
Support improvement projects in the complaint intake and reporting function.
Support wider QMS and risk management activity as required.

Education / Experience Requirements

B.S. Degree in Nursing, Biomedical Engineering, or related science discipline with a 2-5 years medical device experience, healthcare, quality, accreditation, or regulatory experience.
Experience in Post-Market Surveillance, Complaint Handling, Vigilance Reporting, Quality, Risk Management, Clinical Practice, or healthcare accreditation activities (e.g., Joint Commission) preferred.
Demonstrated knowledge of Medical Device Quality Systems regulations including FDA’s 21 CFR 820, 21 CFR 803, ISO 13485:2016, MDD, EU MDR, MDSAP.

Specialized Skills / Other Requirements

Ability to critically review information and seek clarification.
Ability to work well under deadlines and pressure in a changing environment.
Skilled in use of Microsoft suite of applications i.e., Excel, Outlook, and Word.
The ability to prioritize tasks and be able to manage several tasks simultaneously.
Ability to read understand and self-educate on emerging regulatory requirements.

BEHAVIORS / VALUES

Self-driven and ability to work independently and/or as a team player.
Approachable and enthusiastic. Flexible and adaptable.
Good judgment and problem-solving ability & is capable of understanding the impact of decision making on both Teleflex Medical and their customers.
Experience with risk management - preferred.
Experience with high volume complaints environment - preferred.
Strong organizational, time management, and influence skills with cultural awareness and sensitivity
Excellent verbal and written communication skills with ability to lead meetings.

At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front.

Teleflex Incorporated is an equal opportunity employer. Applicants will be considered without regard to age, race, religion, color, national origin, ancestry, sexual orientation, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or [email protected].

Teleflex, the Teleflex logo, Arrow™, Barrigel™, Deknatel™, LMA™, Pilling™, QuikClot™, Rüsch™, UroLift™ and Weck™ are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.
© 2026 Teleflex Incorporated. All rights reserved.

Nearest Major Market: Raleigh

Pay: $73,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid parental leave
Paid time off
Parental leave
Referral program
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Morrisville, NC 27560

Apply Now

Refine Your Search

member experience specialist jobs in durham, nc

Complaint Reporting MDR/Vigilance Specialist 2

Mental Health Group Facilitator - Master's Degree Required

Clinical Exercise Specialist

Mobile Vehicle Acquisition Specialist I

Consignment Program Specialist

Customer Experience Customer Success Specialist I (Full Time) United States

Airside Experience Specialist - RDU - FT

Office Assistant

Transitional Housing Specialist (Full-time Hybrid, North Carolina Based)

Airside Experience Specialist - RDU - Part-Time

QA Specialist (Hybrid)

Referral Specialist

Social/Clinical Research Specialist

Customer Experience Customer Success Specialist II (Full Time) United States

IT Service Specialist

Customer Solutions Specialist (Second Shift)

Medical Scribe

Member Service Specialist/Member Service Representative

Customer Success - Site Experience Specialist

Medical Assistant – Work 1:1 with Sleep & Lung Specialist

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