Top 34 Mobile expert Jobs in Durham, Nc

Retail Support Specialist
DSI Systems —Raleigh, NC
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Asociado de Ventas de Distribuidor Autorizado de T-Mobile (Park West)
Luna Wireless, An Authorized T-Mobile Retailer (Central) —Morrisville, NC
- Full-time
- 18 years or older
- Spanish
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Asociado de Ventas de Distribuidor Autorizado de T-Mobile (Durham Patterson)
Luna Wireless, An Authorized T-Mobile Retailer (Central) —Durham, NC
- Full-time
- 18 years or older
- Spanish
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Asociado de Ventas de Distribuidor Autorizado de T-Mobile (Durham)
Luna Wireless, An Authorized T-Mobile Retailer (Central) —Durham, NC
- Part-time
- Bilingual
- 18 years or older
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Mobile Associate, Store-in-Store, Retail Sales
T-Mobile USA, Inc. —Durham, NC
- $18 - $20 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- US work authorization
- Paid training
- Paid parental leave
4d
General Merchandise, Closing, Fulfillment (T2069)
Target —Durham, NC
- From $16 an hour
- Part-time
- 18 years or older
- Inventory management
- Entry level
- Flexible schedule
General Merchandise, Closing, Fulfillment (T1872)
Target —Durham, NC
- $16 an hour
- Part-time
- 18 years or older
- Inventory management
- Entry level
- Flexible schedule
Mobile Associate - Retail Sales
T-Mobile USA, Inc. —Cary, NC
- $18 - $20 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Travel
- Paid training
- Paid parental leave
8d
Assistant Manager
Madewell —Raleigh, NC
- Weekends as needed
- Merchandising
- Mid-level
- Training & development
- Paid holidays
- Health insurance
10d
Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3255)
Target —Raleigh, NC
- $15.50 an hour
- Part-time
- Merchandising
- Entry level
- Flexible schedule
Store Manager
Express —Durham, NC
- Email
- Merchandising
- Mid-level
- 3 years
10d
5855 - Sales Help
Lids —Raleigh, NC
- $13 - $14 an hour
- Part-time
- Ability to walk for extended periods
- Merchandising
- Maintenance
- Employee discount
Quick Apply
Guest Advocate (Cashier), General Merchandise, Inbound (Stocking), Starbucks (T3241)
Target —Chapel Hill, NC
- $16 an hour
- Part-time
- Merchandising
- Entry level
- Flexible schedule
Sales Leader
Express —Durham, NC
- Weekends as needed
- Merchandising
- High school diploma or GED
- US work authorization
- Store discount
- Health insurance
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3255)
Target —Raleigh, NC
- From $15.50 an hour
- Choose your own hours
- Merchandising
- Maintenance
- Entry level
- Flexible schedule
5855 - Assistant Store Manager PT
Lids —Raleigh, NC
- Part-time
- Ability to walk for extended periods
- Merchandising
- Mid-level
- Employee discount
Quick Apply
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3241)
Target —Chapel Hill, NC
- $16 an hour
- Choose your own hours
- Merchandising
- Maintenance
- Entry level
- Flexible schedule
General Merchandise, Closing, Fulfillment (T1932)
Target —Apex, NC
- $16 an hour
- Part-time
- 18 years or older
- Inventory management
- Entry level
- Flexible schedule
6725 - Sales Help
Lids —Mebane, NC
- $13 - $14 an hour
- Part-time
- Ability to walk for extended periods
- Merchandising
- Maintenance
- Employee discount
Quick Apply
Mobile Associate, Store in Store, Bilingual | Retail Sales
T-Mobile USA, Inc. —Raleigh, NC
- $18 - $20 an hour
- Part-time
- Bilingual
- 18 years or older
- High school diploma or GED
- Paid training
- Paid parental leave

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mobile expert jobs near durham, nc

Retail Support Specialist

DSI Systems
Raleigh, NC

Quick Apply

Job Details

Full-time
From $26 an hour

Benefits

Profit sharing
Paid training
Health insurance
Dental insurance
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication

Full Job Description

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

Customer Support

Provide professional, friendly, and solution-focused support to AT&T customers inside national retail locations.
Resolve inquiries related to billing, account updates, plan changes, device support, and service concerns.
Troubleshoot wireless devices, network issues, and feature functionality.
Operate effectively in high-volume retail environments, maintaining focus, professionalism, and service quality during peak traffic and escalated situations.

Retail Partner Support

Act as the AT&T subject-matter expert for retail employees and third-party labor partners.
Serve as the primary AT&T representative for these partners, leading in-store support for retail escalations.
Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.

Work Environment & Schedule Expectations

This role is performed in a retail environment and requires standing, walking, and engaging on the sales floor for up to 8 hours per day.
Ability to work flexible schedules, including evenings, weekends, and holidays, based on business needs.
Comfort working in busy, customer-facing environments with frequent interaction and problem-solving demands.

Operational Excellence

Navigate multiple systems simultaneously while engaging with customers in real time.
Document all interactions thoroughly and accurately.
Adhere to company policies, compliance requirements, and privacy standards.
Meet or exceed performance metrics, including quality, efficiency, and customer satisfaction scores.
Execute and maintain approved planograms for mobile devices and signage
Maintain inventory accuracy for display devices and fixtures
Add, remove, and reposition phones, fixtures, and promotional material per planogram updates

Collaboration & Communication

Work closely with cross-functional teams such as technical support, billing, fraud, customer care, and escalation agents.
Share insights on recurring issues to improve processes and customer experience.
Maintain a positive, professional demeanor during all interactions.

Requirements

Required Skills & Qualifications

Strong customer service and communication skills.
Ability to handle high-stress or escalated situations with professionalism.
Proficient in multitasking and navigating complex systems.
Detail-oriented with strong problem-solving abilities.
Ability to work flexible hours, including evenings, weekends, or holidays as needed.

Preferred Qualifications

Experience in wireless communications, retail customer service, or technical support
Previous call center or retail support experience is a plus.

What We Offer

Competitive starting pay of $26 per hour!
Comprehensive training and development programs
A supportive and engaging team environment
Opportunities for career growth and advancement

Benefits

Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period!
401k Plan with employer matching after one year of employment
Paid vacation, personal/sick days, and bereavement time after 90 days
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!

Quick Apply

Refine Your Search

mobile expert jobs in durham, nc

Retail Support Specialist

Asociado de Ventas de Distribuidor Autorizado de T-Mobile (Park West)

Asociado de Ventas de Distribuidor Autorizado de T-Mobile (Durham Patterson)

Asociado de Ventas de Distribuidor Autorizado de T-Mobile (Durham)

Mobile Associate, Store-in-Store, Retail Sales

General Merchandise, Closing, Fulfillment (T2069)

General Merchandise, Closing, Fulfillment (T1872)

Mobile Associate - Retail Sales

Assistant Manager

Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3255)

Store Manager

5855 - Sales Help

Guest Advocate (Cashier), General Merchandise, Inbound (Stocking), Starbucks (T3241)

Sales Leader

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3255)

5855 - Assistant Store Manager PT

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment (T3241)

General Merchandise, Closing, Fulfillment (T1932)

6725 - Sales Help

Mobile Associate, Store in Store, Bilingual | Retail Sales

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