Top 228 Reliability manager Jobs in Durham, Nc

Customer Success Manager - Poultry
Targan Inc —Raleigh, NC
- Full-time
- Engineering
- Analysis skills
- Continuous improvement
Quick Apply
12d
Supervisor, Maintenance
bioMerieux —Carrboro, NC
- $38.00 - $60.60 an hour
- Full-time
- Microsoft Outlook
- Heavy equipment operation
- Writing skills
- Commuter assistance
- Disability insurance
1d
All Shifts Operations Manager
Merck —Durham, NC
- $96,200 - $151,400 a year
- Weekends as needed
- Military
- High school diploma or GED
- Supervising experience
- Paid holidays
- Health insurance
Service Delivery Manager
NetApp —Morrisville, NC
- $170,000 - $220,000 a year
- Full-time
- 11+ years
- Mid-level
- Supervising experience
- Employee stock purchase plan
- Health insurance
Region Manager
ADS LLC —Durham, NC
- $120,900 - $181,300 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Engineering
- Health insurance
- Paid time off
3d
Patient Safety Program Manager - Unified Quality
UNC Health —Morrisville, NC
- $35.87 - $51.57 an hour
- Full-time
- Nursing
- 5 years
- Analysis skills
5d
Regional Quality Leader
Pentair —Apex, NC
- $128,500 - $238,600 a year
- Full-time
- Up to 50% travel
- Bachelor of Science
- Travel
- Employee stock purchase plan
- Disability insurance
Quick Apply
Front Line Manufacturing Manager - Downstream Bulk Drug Substance - Days
Amgen —Holly Springs, NC
- $106,148 - $143,612 a year
- 12 hour shift
- Doctoral degree
- 3 years
- Master's degree
- Disability insurance
- Health insurance
Front Line Manufacturing Manager - Upstream Bulk Drug Substance - Days
Amgen —Holly Springs, NC
- $106,148 - $143,612 a year
- 12 hour shift
- Doctoral degree
- 3 years
- Master's degree
- Disability insurance
- Health insurance
Process Reliability Manager
Strategic Materials Inc —Durham, NC
- English
- Analysis skills
- Senior level
Quick Apply
Front Line Manufacturing Manager - Bulk Drug Substance Services - Days
Amgen —Holly Springs, NC
- $106,148 - $143,612 a year
- 12 hour shift
- Doctoral degree
- 3 years
- Master's degree
- Disability insurance
- Health insurance
Client Success Manager
K4Connect —Raleigh, NC
- Hybrid work
- Bachelor of Science
- Mid-level
- Office
- Paid parental leave
- Health savings account
Sourcing Manager, Distribution & Logistics
Biogen —Research Triangle Park, NC
- $103,000 - $138,000 a year
- Full-time
- Hybrid work
- Spanish
- 5 years
- Analysis skills
- Paid parental leave
- Employee stock purchase plan
Manufacturing Training Supervisor
Siemens —Raleigh, NC
- $68,830 - $117,994 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
Customer Success Manager
Appian Corporation —Raleigh, NC
- $125,000 - $250,000 a year
- Bachelor's degree
- Travel
- Mentoring
- Employee stock purchase plan
- Disability insurance
Quick Apply
10d
Sr. Manager, Manufacturing Sciences & Technology
Asahi Kasei —Cary, NC
- $160,000 - $175,000 a year
- Full-time
- Hybrid work
- Engineering
- English
- Bachelor's degree
- Health insurance
Information Systems Sr. Manager – Technology Regulatory Compliance Lead
Amgen —Holly Springs, NC
- $135,441.55 - $183,244.45 a year
- Doctoral degree
- Master's degree
- High school diploma or GED
- Disability insurance
- Health insurance
Manager, Database Administration
Insight Software —Raleigh, NC
- $139,000 - $174,000 a year
- Full-time
- Remote
- Azure
- System design
- 3 years
Assistant Maintenance Manager
C&W Services —Raleigh, NC
- $102,000 - $120,000 a year
- Weekends as needed
- PMP
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Commuter assistance
- Paid parental leave
Quick Apply
Regional Service Manager
MARK VII EQUIPMENT INC —Raleigh, NC
- $95,000 - $115,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply

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Customer Success Manager - Poultry

Targan Inc -
Raleigh, NC

Quick Apply

Job Details

Full-time
12 days ago

Qualifications

Customer communication

Full Job Description

Position Summary

The Customer Success Manager serves as the voice of the customer within TARGAN, ensuring that poultry producers implementing TARGAN’s advanced hatchery automation solutions receive exceptional support, guidance, and partnership. As adoption of TARGAN technology grows, the CSM strengthens long‑term relationships, captures operational insights, and ensures customers achieve measurable value from their equipment and services. The role of the Customer Success Manager (CSM) is to drive high customer experience and satisfaction levels and should act as a trusted advisor for the hatchery workers directly working with the TARGAN systems.

The CSM works closely with hatchery personnel, Field Service Technicians (FSTs), and Key Account Managers (KAMs) to ensure seamless operations, continuous improvement, and a consistent feedback loop that enhances TARGAN’s products, services, and customer experience.

Key Responsibilities

Customer Advocacy & Relationship Management

Serve as the primary customer advocate and trusted advisor for hatchery‑level stakeholders, including complex/live production managers, hatchery managers, operators, and technicians.
Build strong, lasting relationships through on‑site visits, proactive communication, and a deep understanding of customer operations.
Maintain a strong customer focus to support TARGAN’s goals for growth, profitability, and service excellence.

Operational Performance & Insights

Maintain and optimize system performance to meet or surpass defined accuracy and operational throughput commitments.
Analyze hatchery performance data to identify trends, opportunities, and challenges related to uptime, throughput, reliability, and cost of ownership.
Provide actionable recommendations that help customers optimize their use of TARGAN systems.
Support customers in understanding and capturing ROI, sharing key success metrics with producers and internal stakeholders.

This includes analyzing and delivering performance information with recommendations for solutions to the customer’s needs and expectations for performance, reliability, and cost of ownership.

Training & Best Practices

Deliver hands‑on training and guidance to hatchery teams on TARGAN equipment, emphasizing best practices and operational consistency.
Provide structured feedback to installation, operations, and field service teams to improve customer experience and equipment performance.

Cross‑Functional Collaboration

Partner closely with FSTs and KAMs to coordinate customer support, manage escalations, and ensure seamless service delivery.
Maintain accurate and up‑to‑date customer information across internal systems, ensuring data integrity throughout the customer journey.
Share customer insights with R&D, Product Management, and Marketing to support product improvements, innovation, and brand positioning.

Industry Expertise & Internal Enablement

Provide internal training and perspective on poultry industry operations, hatchery workflows, and equipment performance to help TARGAN teams deepen their industry knowledge.
Gather testimonials, references, and feedback to support marketing initiatives and strengthen TARGAN’s market presence.

Scalability & Continuous Improvement

Consolidate learnings across producers to identify scalable practices and opportunities for operational efficiency and improved system performance.
Contribute to tactical and operational planning for each hatchery customer, ensuring alignment with TARGAN’s strategic objectives.

Travel

Travel frequently within the assigned region—and internationally when required—to maintain strong customer engagement and support.

Key Competencies & Skills

Excellent communication skills and the ability to work effectively in a multi‑discipline, multi‑cultural environment.
Naturally outgoing, with strong interpersonal skills and the ability to build trust with customers and internal teams.
Solid understanding of systematic maintenance principles and hatchery operations.
Proven experience with capital equipment and recognized experience in poultry hatcheries.
Strong analytical, organizational, and goal‑oriented mindset.
Ability to translate customer experience into meaningful feedback for TARGAN and respond appropriately.
Self‑starter with strong time‑management skills and the ability to achieve agreed‑upon goals.
Fluency in English and preferably the local language of the assigned market.

Education & Experience Requirements

Bachelor's degree in Business, Engineering, or a related field preferred, or equivalent related professional experience.
Proven experience with capital equipment and recognized experience in poultry hatcheries.

Note: The customer success manager is not responsible for tech support on the product, however, this role can provide feedback from the various levels within the poultry producer to those teams as necessary.

Working Conditions

Work is performed inside a flex space building consisting of offices, open desk space, laboratory, machine shop, and a manufacturing floor. Level of noise is usually quiet in the office environment and temperature controlled. Noise levels are elevated in the warehouse space where temperatures can vary depending on the outside elements and weather. Travel will be required, including up to multiple trips per year to visit clients, attend conferences and customer sites (hatcheries).

All the above duties and responsibilities are essential job functions for which reasonable accommodation will be made. All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties and responsibilities or requirements. Employees may be required to perform other job-related duties as requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Please Note: To 3rd Party Search Firms/Employment Agencies: Please do not call or email any TARGAN employee about current or future job openings. All resumes submitted by search firms or employment agencies to any employee at TARGAN via email, telephone, social media, or other means will be deemed to be the sole property of TARGAN unless the firm submitting the resume has previously entered into a written agreement with TARGAN regarding recruitment services and has been approved by Human Resources to work on an open position. TARGAN will not pay any fee or remuneration concerning candidates without complying with this requirement.

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Refine Your Search

reliability manager jobs in durham, nc

Customer Success Manager - Poultry

Supervisor, Maintenance

All Shifts Operations Manager

Service Delivery Manager

Region Manager

Patient Safety Program Manager - Unified Quality

Regional Quality Leader

Front Line Manufacturing Manager - Downstream Bulk Drug Substance - Days

Front Line Manufacturing Manager - Upstream Bulk Drug Substance - Days

Process Reliability Manager

Front Line Manufacturing Manager - Bulk Drug Substance Services - Days

Client Success Manager

Sourcing Manager, Distribution & Logistics

Manufacturing Training Supervisor

Customer Success Manager

Sr. Manager, Manufacturing Sciences & Technology

Information Systems Sr. Manager – Technology Regulatory Compliance Lead

Manager, Database Administration

Assistant Maintenance Manager

Regional Service Manager

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