Top 110 Reservations manager Jobs in Durham, Nc

General Manager
RIVERSIDE HOTEL PROPERTIES INC —Morrisville, NC
- Weekends as needed
- Hotel
- 1 year
- Senior level
22h
Reservations Manager
North Carolina State University —Raleigh, NC
- $37,851 - $70,414 a year
- Weekends as needed
- Google Workspace
- Mid-level
- Administrative experience
- Paid holidays
- Disability insurance
10d
Provider Support Assistant - Pediatrics Critical Care
Duke Health —Durham, NC
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
Office Coordinator
Opensity Solutions —Raleigh, NC
- $23.00 - $27.25 an hour
- Full-time
- Office
- Microsoft Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
8d
Part-Time Front Desk
CAMS (Community Association Management Services) —Durham, NC
- Part-time
- CPR Certification
- Writing skills
- BLS Certification
Noncredit Health Academy Support Specialist
Santa Barbara City College —Wake County, NC
- $63,129 - $76,932 a year
- Full-time
- Inventory control
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
2d
Assistant General Manager
Hampton Inn and Suites Pittsboro at Mosaic Park —Pittsboro, NC
- From $49,000 a year
- Full-time
- Spanish
- Mid-level
- Hotel
Quick Apply
10d
Assistant Front Office Manager
DoubleTree Raleigh —Durham, NC
- Mid-level
- Hotel
- Supervising experience
- Health savings account
- Disability insurance
Quick Apply
2d
Hotel Guest Experience Manager
The Oberlin, Hilton Curio —Raleigh, NC
- Up to $25 an hour
- Full-time
- Background check
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Front Desk Attendant Part-Time
Holiday Inn Express-Durham —Durham, NC
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
- Employee discount
- Opportunities for advancement
Quick Apply
Reservation Manager
U-Haul —Raleigh, NC
- Part-time
- Mid-level
- High school diploma or GED
- Time management
- Paid holidays
- Health insurance
Grants and Projects Manager
The Timothy Initiative —Raleigh, NC
- $40,000 - $60,000 a year
- Full-time
- Research
- Mid-level
- Office
Quick Apply
Guest Service Agent
Hampton Inn & Suites / Home2 Suites Durham University —Durham, NC
- Part-time
- Background check
- Computer literacy
- Hotel
Quick Apply
Assistant General Manager
CMC Hotels —Cary, NC
- Weekends as needed
- Background check
- Reliable transportation
- Senior level
- Paid training
- Paid holidays
6d
Restaurant Manager
Emmy Squared Pizza —Durham, NC
- $63,000 - $65,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Recruiting
- Paid training
- Health insurance
Quick Apply
Front Office Manager
Sage Hospitality —Raleigh, NC
- Full-time
- Computer literacy
- Writing skills
- English
- Health savings account
- AD&D insurance
9d
HR Coordinator
Southern Industrial Constructors, Inc. —Raleigh, NC
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
7d
Sales & Catering Coordinator
Sage Hospitality —Raleigh, NC
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- AD&D insurance
- Health insurance
Guest Service Manager-Fairfield Inn By Marriott Raleigh/Cary
CMC Hotels —Cary, NC
- Background check
- Mid-level
- Reliable transportation
- Paid holidays
- Disability insurance
Hotel Front Desk Associate
Hilton Garden Inn Raleigh-Durham/RTP —Durham, NC
- $15 - $17 an hour
- Weekends as needed
- Microsoft Word
- Ability to walk for extended periods
- English
Quick Apply
11d

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General Manager

RIVERSIDE HOTEL PROPERTIES INC -
Morrisville, NC

Apply Now

Job Details

Full-time
22 hours ago

Qualifications

Managing hospitality teams

Full Job Description

Summary

The General Manager is the central leader of the hotel, responsible for its overall success. This role requires a strategic vision to balance long-term growth with day-to-day operational excellence, ensuring guest satisfaction, team development, and a positive work environment. The General Manager is also tasked with maximizing revenue, protecting the owner's asset, and serving as the hotel's primary representative to the community and other business leaders. All actions and decisions must align with Daly Seven's mission and vision, upholding the highest standards of hospitality.

Responsibilities

The job description for this position is only a general summary of the duties the General Manager is to perform. Duties include but are not limited to the following:

General

Recruit, train, and supervise hotel employees.
Communicate with Corporate leaders regularly to correct issues beyond the capabilities of property team members.
Ensure Daly Seven policies and brand standards are consistently met, including team member training.
Understand the Daly Detective Lead Program and promote active participation by the front desk team.
Drive revenue and collaborate with the Director of Sales.
Conduct annual performance evaluations and documented disciplinary meetings with individual staff members. Outline action plans for improvement and routinely discuss employee goals.
Investigate alleged injuries, accidents, or other incidents, which occur on the premises. Complete an incident report.
Maintain current life safety inspections as required by Daly Seven and the brand.
Know where gas, electric, water cut off, and breakers are located.
Know location of emergency lights.
Know the location of the ADA box and how to use it.
General Manager must be able to lift 30 pounds, bend, stoop, and go up and down stairs. General Manager is required to seek assistance if unable to perform the essential functions of their role.

Daily Activities

Meet with each department head, either individually or as a group, to review the day's planned activities, maintain focus and troubleshoot problems. Visit each department area (Housekeeping/Laundry, Maintenance Shop, Sales Office, etc.). Greet as many employees as possible in the course of your visits.
"Work" breakfast bar; visit with guests (to solicit guest comments and obtain sales leads and referrals). Make sure the breakfast presentation is attractive, well stocked and adheres to our hotel standards.
Tour the property, both interior and exterior, including pool, parking lot, corridors, and meeting rooms. Follow up on action items with department heads or staff members.
Check reservations, review and analyze room inventory and forecast.
Review and prepare daily business reports. Implement revenue maximization strategies.
Review and approve audit pack.
Prepare and/or verify and approve deposit.
Balance accounts receivables, verify billing, send statements, and call past due accounts.
Review and sign applicable logs: front desk, security, etc. Follow up on action items.
Review previous day's labor cost; compare to required labor standards.

Weekly Activities

Review activities designed to develop and maintain guest loyalty.
Prepare or approve weekly payroll and compare to labor standards.
Review progress on Preventive Maintenance Program and special projects. Review and follow up on maintenance requests.
Review Housekeeping performance: quality inspections, efficiency (minutes per room), and deep cleaning.
Forecast occupancy and sales for 90-day period and adjust business operations as needed.

Monthly Activities

Drive by all competitor hotel parking lots.
Attend community meetings and activities, such as Chamber of Commerce meetings, Convention and Visitors' Bureau or Hospitality Association meetings, etc.
Inspect 50% of guest rooms (25% if the hotel has more than 120 rooms).
Review financial performance on cost analysis.
Review information on revenue performance and Guest Satisfaction Ratings report for quality and service performance. Share with department heads, prepare action steps, and follow up; communicate with all staff members.
Review hotel sales and marketing plan. Prepare scheduled action items. Evaluate plan and take appropriate actions.
Review all training needs and schedule appropriate actions.
Complete monthly action plans as outlined by the Regional Director of Operations or Area Manager.

Meetings

Daily management meeting with all department heads to review the day's planned activities, maintain focus, troubleshoot problems and maximize opportunities.
Weekly staff meeting with all department heads to review forecast, groups and/or meetings, staff training issues, budget adjustments, and capital projects.
Weekly sales meeting with all sales staff (if any) and Assistant General Manager to discuss sales call volume and reports, forecast, performance against budget, and to determine strategies.
Weekly revenue meeting with Sales Manager, Assistant General Manager and Front Desk Lead.
Facilitate monthly meetings to discuss issues related to hotel improvement plans, team communication, employee motivation, and other topics.
Monthly all-staff meeting to report to the entire staff on operations, financial, quality results, and progress toward goals in each area, including brand compliance and guest scores.
Progress toward goals should be the primary focus of meetings, with celebrations, milestones, and individual improvement.
Hotels often hold other types of meetings, such as safety and security meetings, inter-departmental problem-solving sessions and various types of training sessions.

Schedule

General Managers may be required to work nights, weekends, or holidays based on demand and the needs of the hotel.

Required office hours for General Managers are as follows:

Monday through Wednesday 7 a.m. – 5 p.m. or 8 a.m. – 6 p.m.

Thursday and Friday 7 a.m. – 4 p.m. or 8 a.m. – 5 p.m.

Friday (if working Saturday or Sunday) 7 a.m. – 2 p.m. or 8 a.m. – 3 p.m.

Saturday or Sunday (twice per month) 8 a.m. – Noon

A one-hour lunch break is taken Monday through Friday

Qualifications:

At least 1 year of Marriott management experience
Minimum 3 years of experience as a Hotel General Manager
Available to work when needed - including weekends, holidays and nights depending on staffing needs

Apply Now

Refine Your Search

reservations manager jobs in durham, nc

General Manager

Reservations Manager

Provider Support Assistant - Pediatrics Critical Care

Office Coordinator

Part-Time Front Desk

Noncredit Health Academy Support Specialist

Assistant General Manager

Assistant Front Office Manager

Hotel Guest Experience Manager

Front Desk Attendant Part-Time

Reservation Manager

Grants and Projects Manager

Guest Service Agent

Assistant General Manager

Restaurant Manager

Front Office Manager

HR Coordinator

Sales & Catering Coordinator

Guest Service Manager-Fairfield Inn By Marriott Raleigh/Cary

Hotel Front Desk Associate

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