Position Summary
In this role, you will support the implementation and ongoing management of assigned GSK purchase-based GPO contracts. You will help ensure contracts are set up and maintained accurately and on time, including membership and account updates, rebate and administrative service fee processing, and related system updates. Working in a complex, highly regulated environment with significant financial exposure, you will help support accurate contract pricing, discounts, rebates, government price reporting, and program eligibility. We are looking for a detail-oriented, collaborative professional who brings curiosity, accuracy, and a growth mindset to the role.
Key Responsibilities
- Execute assigned contracts in accordance with GSK processes, policies, and procedures, taking full operational ownership from setup through ongoing maintenance
- Interpret complex contract language and accurately configure pricing and performance requirements within contracting systems
- Set up and maintain contracts, including amendments, price, product, rebate changes, membership eligibility updates, and wholesaler notifications
- Maintain accurate contract membership data and system attributes to support compliant payments and government pricing calculations
- Process rebate and administrative service fee payments, applying strong validations and reconciliations while resolving payment disputes with internal and external stakeholders
- Ensure complete documentation and audit trails to support monitoring, audit, and regulatory requirements
- Partner with Contract Development Managers and Account Managers to review contract terms, address language concerns, assess system viability, and identify process improvement opportunities
Why You?
This role is hybrid. You will be expected on-site part of the week (typically two days in office and three remote), with exact schedule agreed with your team. We welcome curious problem solvers who communicate clearly and enjoy working across teams. You will gain exposure to senior leaders and build skills you can use across commercial, finance, or systems careers.
Basic Qualification
We are seeking professionals with the following required skills and qualifications to help us achieve our goals
- Bachelor’s degree required
- 3+ years of relevant experience with financial calculations, data analysis, intricate customer account management, and complex problem solving
- Experience in business administration, finance, audit, business systems, analytics, or a related field, with the ability to quickly learn the contracting landscape, regulations, complex contracts, membership processes, rebate calculations, and systems
- Proficiency with Microsoft Office applications
- Experience analyzing large customer or sales data sets and performing detailed reconciliations with a high degree of accuracy
- Strong written and verbal communication skills, with the ability to collaborate across teams and present insights clearly
Preferred Qualification
If you have the following characteristics, it would be a plus
- Experience in the pharmaceutical commercial landscape, consumer products, or healthcare industry
- Experience interpreting and implementing pharmaceutical contracts
- Advanced data analysis skills, including experience with Excel and AI
- Strong judgment, problem-solving, and analytical skills, with the ability to manage multiple priorities under tight deadlines
- Excellent customer service and stakeholder collaboration skills, with the ability to communicate effectively in a matrixed environment
- Strong data and systems skills, with the ability to work across multiple platforms and quickly learn complex system functionality
- Demonstrated ability to identify process improvement opportunities and lead change initiatives
How to apply
If this opportunity sounds like a strong fit, we encourage you to apply. Please share your experience with analytical work, customer account management, and the systems you have used, as well as examples of how your analysis has informed business decisions or supported process improvements. We look forward to learning how you can help us get ahead of disease together.
If this role resonates with you, we encourage you to apply. Tell us about the sales operations work you have led, the systems you have used, and how your analysis influenced business decisions. We look forward to learning how you can help us get ahead of disease together.
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Skills
Business Acumen, Data to Insights, Digital Fluency, Influencing Without Authority, Problem Solving, Project Management, Sales Performance, Scientific Literacy
Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
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