Top 21 Service desk technician Jobs in Durham, Nc

Technology Support Technician
University of North Carolina at Chapel Hill —Chapel Hill, NC
- $55,265 - $66,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Health insurance
- Retirement plan
12d
Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Butner, NC
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
IT Help Desk Technician – Level 1 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Organizational skills
- Communication skills
- Entry level
IT Support Assistant
Chapel Hill - Carrboro City Schools —Chapel Hill, NC
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
6d
IT Help Desk Technician – Level 3 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Mid-level
Service Desk Technician II
Valeris, Inc. —Morrisville, NC
- Full-time
- Background check
- Computer science
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
12d
IT Help Desk Technician – Level 2 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Mid-level
Field Technician (Raleigh, North Carolina Area)
CVS Health —Raleigh, NC
- $18.50 - $31.72 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
12d
DESKTOP TECHNICIAN/ IT SUPPORT
EDI Integrated Business Solutions —Raleigh, NC
- Full-time
- Computer Science
- English
- Mid-level
Desktop Support Specialist
Software Technology Inc —Raleigh, NC
- Research
- Mid-level
- Office
Quick Apply
Sr. IT Support Specialist
HUMACYTE GLOBAL INC —Durham, NC
- Full-time
- Azure
- Microsoft Outlook
- 5 years
- Paid parental leave
- Paid holidays
Quick Apply
Field Technician I
Catapult —Raleigh, NC
- $40,000 - $50,000 a year
- Full-time
- Windows
- Driver's License
- Travel
- Profit sharing
- Paid parental leave
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Swepsonville, NC
- $41,600 - $45,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
Network Operations Technician
Capitol Broadcasting Company Inc —Raleigh, NC
- Weekends as needed
- Pass drug screening
- Office
- Ability to lift 50 pounds
- Free parking
- Health insurance
11d
Tier 3 IT Support Engineer
Atlantic Technology Services —Raleigh, NC
- $70,000 - $90,000 a year
- On call
- 5 years
- AWS
- Driver's License
Quick Apply
3d
Senior Service Support Analyst [Must have NCID Admin] - Raleigh, NC/On-Site
Software Technology Inc —Raleigh, NC
- Weekends as needed
- Computer literacy
- Writing skills
- Research
Quick Apply

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Service Desk Technician (Level I / Level II)
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Junior Field Support Technician
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Technology Support Technician

University of North Carolina at Chapel Hill -
Chapel Hill, NC

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Job Details

Full-time
$55,265 - $66,000 a year
12 days ago

Benefits

Health insurance
Retirement plan

Qualifications

Technical Proficiency

Full Job Description

Posting Information

Department

Information Technology-SOM-420401

Career Area

Information Technology

Is this an internal only recruitment?

Posting Open Date

08/05/2026

Application Deadline

08/20/2026

Position Type

Permanent Staff (SHRA)

Position Title

Technology Support Technician - Journey

Salary Grade Equivalent

DT03 / IT01

Working Title

Technology Support Technician

Position Number

20041252, 20023546

Vacancy ID

P021256

Full-time/Part-time Permanent/Time-Limited

Full-Time Permanent

If time-limited, estimated duration of appointment

Hours per week

Work Schedule

Monday – Friday (8am – 5pm)

Work Location

CHAPEL HILL, NC

Position Location

North Carolina, US

Hiring Range

$55,265 - $66,000

Pay Band Information

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Notice to Applicants

This position is not eligible for H-1B sponsorship.

Position Summary Information

Be a Tar Heel!

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Position Summary

This position will report to the Hub Lead. Provide service oriented technical support and/or training to UNC School of Medicine faculty, staff, and students for a variety of hardware, software, operating systems and networks. Principal duties require working knowledge, technical aptitude and analytical skills in diagnosing and resolving customer problems either over the phone or in person. Working on complex technical problems will be performed in collaboration with internal and external technical support groups. Escalation to Technical Support Analyst/Specialist may also be necessary. Duties also include documenting work completed and contributing to technical projects. Provide support to further and achieve the goals and priorities established by the leadership of the School of Medicine. Candidate must have excellent customer service skills and work well in a team environment.

Minimum Education and Experience Requirements

Graduation from high school and one year in the field of technology related to the position’s role.
- Computer coursework may be substituted year-for- year for the required experience; or an equivalent combination of education and experience.

Journey level requires an additional six-month experience
Advanced level requires an additional one year of experience.

Management Preferences

Preference for individuals with previous customer service/help desk experience, experience in an academic/medical setting, and Valid driver’s license.

Required Licenses/Certifications

Special Physical/Mental Requirements

Campus Security Authority Responsibilities

Not Applicable.

Position/Schedule Requirements

Apply Now

Refine Your Search

service desk technician jobs in durham, nc

Technology Support Technician

Service Desk Technician (Level I / Level II)

IT Help Desk Technician – Level 1 SkillBridge Fellow

IT Support Assistant

IT Help Desk Technician – Level 3 SkillBridge Fellow

Service Desk Technician II

IT Help Desk Technician – Level 2 SkillBridge Fellow

Field Technician (Raleigh, North Carolina Area)

DESKTOP TECHNICIAN/ IT SUPPORT

Desktop Support Specialist

Sr. IT Support Specialist

Field Technician I

Desktop Support Technician

Network Operations Technician

Tier 3 IT Support Engineer

Senior Service Support Analyst [Must have NCID Admin] - Raleigh, NC/On-Site

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