Top 28 technical support analyst Jobs in durham, nc

IT Analyst - End User Support
Duke University —Durham, NC
- On call
- Computer Science
- Inventory management
- Customer service
Service Desk Analyst, Level 1
CREO —Durham, NC
- Full-time
- Bachelor's degree
- SharePoint
- 1 year
Quick Apply
Epic EHR Help Desk Analyst
Hermez-IT —Raleigh, NC
- $40 - $50 an hour
- Weekends as needed
- Hybrid work
- HIPAA
- Mid-level
Quick Apply
4d
IT Analyst
NV5 —Cary, NC
- Full-time
- Mid-level
- Office
- Trade school
- Health insurance
- Dental insurance
Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position
INFO ORIGIN INC —Raleigh, NC
- $35 - $45 an hour
- Weekends as needed
- Remote
- HIPAA
- Mid-level
Quick Apply
3d
IT Analyst
Mayne Pharma —Raleigh, NC
- Computer Science
- Mid-level
- Microsoft Office
Level 1 Analyst IT Help Desk
HCL America Inc —Cary, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Trainer / Business Systems Analyst
State of North Carolina - State Budget & Management —Wake County, NC
- $70,000 - $117,500 a year
- Full-time
- Hybrid work
- Classroom
- Mid-level
- Bachelor's degree
Analyst I Service Desk
Womble Bond Dickinson —Raleigh, NC
- Full-time
- Windows
- Microsoft Office
- Travel
Lab Computing Analyst
Zifo —Raleigh, NC
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Windows
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
Apptio Platform - Technical Support Analyst
MetLife —Cary, NC
- $101,900 - $107,100 a year
- Email
- Hybrid work
- Azure
- Mid-level
- Office
- Paid holidays
- Disability insurance
User Support Analyst (Temporary)
State of North Carolina - OSHR Temporary Solutions —Wake County, NC
- $25 an hour
- Full-time
- Computer Science
- High school
- Mid-level
- Health insurance
- Retirement plan
2d
Project Analyst, Oracle AMS Talent Module
Deloitte —Raleigh, NC
- $53,300 - $105,000 a year
- Full-time
- Oracle
- Mid-level
- Bachelor's degree
5d
Systems Analyst I
TransCore, LP —Cary, NC
- Full-time
- Mid-level
- Windows
- 3 years
Quick Apply
1d
Application/Production Support Help Desk Analyst - Durham NC/On-Site
Software Technology Inc —Durham, NC
- Mid-level
- Office
- Continuous improvement
Quick Apply
Sr Associate Technical Support Analyst, Medicaid
SAS —Cary, NC
- Evening shift
- Computer Science
- HIPAA
- Mid-level
- Health savings account
- Paid holidays
1d
Dynamics 365 Finance + Operations (F+O) Support Analyst
L & M Companies Inc —Raleigh, NC
- Full-time
- Azure
- 5 years
- Mid-level
Quick Apply
Senior Service Support Analyst [Must have NCID Admin] - Raleigh, NC/On-Site
Software Technology Inc —Raleigh, NC
- Weekends as needed
- Computer literacy
- Writing skills
- Research
Quick Apply

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technical support analyst jobs near durham, nc

IT Analyst - End User Support

Duke University -
Durham, NC

Apply Now

Job Details

Qualifications

Desktop computer repair
Customer communication
Network hardware support
Bachelor's degree in information technology
Computer Science
Linux support
Inventory management
Customer service
Laptop (troubleshooting support)
Hardware maintenance
VoIP administration
Security policy Implementation (information security management)
Mid-level
Windows
Printer (troubleshooting support)
User training (technical support)
Bachelor's degree
Associate's degree in information technology
Computer hardware
Desktop (troubleshooting support)
Computer management
macOS administration
Technical customer support for office equipment
macOS
Hardware management
System deployment
1 year
Bachelor's degree in computer science
Communication skills
Peripheral hardware support

Full Job Description

Work Arrangement: On-Site

Requisition Number: 269311

Regular or Temporary: Regular

Location: Durham, NC, US, 27710

Personnel Area: MEDICAL CENTER

Date: May 21, 2026

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe. Composed of more than 2,500 faculty physicians and researchers, more than 1,300 students, and more than 6,000 staff, the Duke University School of Medicine along with the Duke University School of Nursing, Duke University Health System and the Private Diagnostic Clinic (PDC) comprise Duke Health. a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Be You.

OASIS Computing is looking for an IT Analyst – End User Support to join our team!

This is a fantastic opportunity to be part of a dynamic team responsible for configuring, implementing, and supporting approximately 10,000 workstations and 9,000 customers throughout Duke School of Medicine departments, institutes, and centers. You'll be at the forefront of end-user technical support, ensuring smooth operations and addressing technical issues promptly.

Why this role is great:

You'll play a crucial role in maintaining and troubleshooting a wide range of devices and applications, making a significant impact on the daily operations of the Duke School of Medicine.
You'll have the chance to work independently and as part of a team, providing primary support for network, fileserver, desktop/laptop, printer, and peripheral issues.
You'll be involved in proactive device management, ensuring that all hardware and software are up-to-date and functioning correctly.

Minimum Requirements:

Graduation from a four-year college or university with a major in computer science, information technology, or a related degree; OR
Graduation from a four-year college or university and one year of experience in the information technology field or customer service field; OR
Graduation from a two-year technical college with a major in information technology and two years of progressive experience in device support.

Preferred Qualifications:

Strong experience with Windows, Mac OS X, and various Linux distributions.
Excellent team skills and strong customer service focus.
Experience with local area networks, Microsoft Active Directory, and Citrix presentation environment.
Excellent oral and written communication skills.

Other Requirements:

Ability to lift 50 pounds or more.
Participation in the group's 24x7 on-call rotation.

This position is Onsite. The work is performed on-site or at a designated assignment location.

Be Bold.

Provide primary support for network, fileserver, desktop/laptop, printer, and peripheral issues.
Build, install, configure, maintain, and troubleshoot Windows/Mac/Linux-based desktop/laptop computers, printers, and other peripherals.
Maintain accurate documentation and inventory of all deployed hardware and software.
Provide VoIP secondary technical support and customer training.
Participate in proactive device management and enforce security policies.

Choose Duke.

Join OASIS Computing and be part of a team that supports Duke School of Medicine's mission to advance health and wellness. You'll work in a collaborative environment where your contributions are valued, and you'll have opportunities for professional growth and development. Apply today and make a difference!

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Apply Now

Refine Your Search

technical support analyst jobs in durham, nc

IT Analyst - End User Support

Service Desk Analyst, Level 1

Epic EHR Help Desk Analyst

IT Analyst

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

IT Analyst

Level 1 Analyst IT Help Desk

Trainer / Business Systems Analyst

Analyst I Service Desk

Lab Computing Analyst

Apptio Platform - Technical Support Analyst

User Support Analyst (Temporary)

Project Analyst, Oracle AMS Talent Module

Systems Analyst I

Application/Production Support Help Desk Analyst - Durham NC/On-Site

Sr Associate Technical Support Analyst, Medicaid

Dynamics 365 Finance + Operations (F+O) Support Analyst

Senior Service Support Analyst [Must have NCID Admin] - Raleigh, NC/On-Site

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