Agency
Dept of State Treasurer
Division
ST Unclaimed Property
Job Classification Title
Business Manager I (NS)
Position Number
60009034
Grade
NC19
About Us
Our mission is to preserve, protect and sustain the state’s pension and healthcare plans, generate investment returns in excess of comparable public pensions, properly account for and report on all funds that are deposited, invested, and disbursed through the North Carolina Department of State Treasurer, assure the financially sound issuance of debt for state and local governments, maintain the state’s “AAA” bond rating, and provide exemplary service across all divisions of the Department.
Description of Work
The Assistant Deputy Treasurer serves as a Deputy Administrator to the Division. Serving second in command to the UPD Deputy Treasurer (Administrator), the Assistant Deputy Treasurer oversees all business operations; assisting with daily management of operational, programmatic and personnel matters. The incumbent assists the Deputy Treasurer with ensuring that all statutory, operational, and procedural requirements are met. The Assistant Deputy Treasurer leads implementation of key Division strategic and operational initiatives and serves as the Division’s content expert with IT to procure, implement, monitor and evaluate all Division business systems.
Knowledge Skills and Abilities/Management Preferences
*The anticipated hiring rate for this position is up to $90,000, based on available funding and selected candidate’s experience. *
Description of Work
25% Operations and Program Management
Assist in development, implementation and updating of the Division Operating Model
Assist the Deputy Treasurer with establishing and monitoring measurable goals and objectives for all Division core functions.
Regularly monitor all operational processes to identify and mitigate operational risk, to ensure staff resources and tools are sufficient to achieve operational efficiency, and ensure that statutory, policy and procedural requirements are met.
Provide oversight to all Division operational areas to ensure that work flow decisions and operations achieve Division strategic and operational goals, and assist in resolving complex program and policy issues.
Assist Managers and Supervisors with development and maintenance of operational desktop guides for all functional areas.
Create and deliver regular performance reports and analysis to Unclaimed Property Division and Department leadership, identifying trends, risks and opportunities for improvement.
25% Business System Design and Maintenance
Serve as Division Business System expert, working with the IT Division to procure, design, implement and maintain all UPD business systems.
Serve as the Division liaison with the IT Department and system vendors on the identification of system needs and establishing IT project priorities.
Oversee the development of functional specifications required for system design and modifications.
Coordinate and deliver technology projects across the Division. Provide project status reviews to stakeholders, process owners, and customers, ensuring projects remain on schedule and on budget and identifying any challenges in meeting deadlines.
Lead and manage all system testing efforts required of the UPD by IT and system vendors, ensuring that issues are appropriately reported and resolved.
Perform regular monitoring and analysis of business work flow design and data requirements, making recommendations for process and system improvements when appropriate.
25% Contract Administration
Facilitate the development, publication, evaluation and award of Requests for Proposal (RFPs), and all other contractual agreements as needed to support UPD business needs.
Monitor vendor performance to ensure all contractual terms and conditions are met.
Monitor receipt and payment of all invoices to ensure proper payment for services rendered and that sufficient funds.
Facilitate timely execution or renewal of all contracts, to prevent gaps in services.
15% Staff Supervision and Performance Management
Provide direct supervision to the Audit Manager and Administrative Supervisors; conducting recruitment and hiring, development and monitoring of performance goals, and all other personnel related actions.
Provide indirect supervision to all team members within the Compliance and Audit, Receipts and Reporting, Claims Processing and Business Support Services Units; assisting in resolving complex problems related to program policies and procedures and personnel matters.
Work with UPD Deputy Treasurer and Human Resources to maintain staffing levels to meet operational needs and to serve internal and external customers.
Ensure staff have the necessary development and training opportunities to perform day-to-day duties and are adequately trained for succession planning purposes.
10% Policy Review and Governance Oversight
Conduct management review of new and revised division policies and procedures after supervisory review.
Evaluate policies for consistency across business units and identify conflicting or duplicate guidance.
Recommend revisions to improve clarity, effectiveness, usability, and internal controls.
Verify policies are prepared for executive approval and implementation.
Monitor policy updates resulting from legislative, operational, audit, or organizational changes and recommend revisions as needed.
Promote standardized policy formatting, terminology, and document management practices across the division.
Inquiries and applications will be kept strictly confidential.
Salary Range - $67,122.00-$117,465.00
Various state and federal laws apply to the Department’s personnel. This position has been designated as Exempt in accordance with North Carolina General Statutes § 126-5(c13).
In furtherance of the Department of State Treasurer's existing ethics and transparency programs, this position is subject to the ethics and conflict of interest requirements of the Department of State Treasurer Supplemental Ethics Policy (Tier 2 Ethics Policy - https://www.nctreasurer.gov/about/department-policies ).
This position is not subject to the overtime provisions of the federal Fair Labor Standards Act.
This position may be assigned additional job functions as needed. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice based on business conditions or as required by the agency to fulfill its mission.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through either years of education, years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details .
The minimum Education and Experience is a bachelor’s degree in accounting, business, finance or other discipline related to the area of assignment from appropriately accredited institution and three years of progressive related experience, in which, two years should be in a supervisory role, or equivalent combination of education and experience.
Important: This posting closes at 11:59:59 PM the night BEFORE the End Date above.
If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit https://studentaid.gov/ to learn more.
This position currently qualifies for a hybrid telework option with routine office and remote workdays. The NC Department of State Treasurer trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.
NC State Health Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NC Flex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Visit the website for State Benefits
Supplemental and Contact Information
The North Carolina Department of State Treasurer (DST) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DST: NCTreasurer | NC Treasurer .
DST uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in place of completing this application.
- Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
- Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
- Applicants will be subject to a criminal background check.
- Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
- Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
- For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members .
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.
Veterans’ and National Guard Preference
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
- Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Background Check
- The selected candidate will be subject to a criminal history background check through Castle Branch.
- One or more of the following may also be reviewed, depending on the nature and requirements of the position: employment history, professional references, credit history, and educational verification (i.e., degree, license, or official transcript).
- The selected candidate will be required to pass the background check to the satisfaction of the North Carolina Department of State Treasurer. All offers of employment are conditional until the satisfactory completion of the background check.
Contact Information :
If there are any questions about this posting, other than your application status, please email the NC Department of State Treasurer at [email protected] .
The Department of State Treasurer's campus is located on Atlantic Avenue, is surrounded by many shopping centers and restaurants, has access to a 24-hour 7-day a week free gym on the campus, and has free employee parking.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
EEO Statement
T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Leonard C Harper
Recruiter Email:
[email protected]
