Top 2018 Client experience manager Jobs in Durham Nc

Manager, Project Management
BioAgilytix —Durham, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- Paid holidays
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12d
Regional Sales Manager
Confidential —Raleigh, NC
- $100,000 - $180,000 a year
- Full-time
- Background check
- Sales
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
10d
General Manager - NC State University Athletics
Aramark —Raleigh, NC
- Weekends as needed
- University
- Recruiting
- Senior level
5d
Operational Readiness Project Manager
CAI —Raleigh, NC
- $140,000 - $175,000 a year
- Overtime
- Hybrid work
- Bachelor of Science
- English
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Global Clinical Contracts Manager
Experis —Durham, NC
- $48 - $51 an hour
- Contract
- 5 years
- Organizational skills
- Contracts
- Health savings account
- Disability insurance
Quick Apply
6d
PBM Client Experience Manager
CVS Health —Raleigh, NC
- $46,988 - $122,400 a year
- Full-time
- 5 years
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
2d
Guest Services Manager for Luxury Travel Company
Kalos Golf —Chapel Hill, NC
- $100,000 - $115,000 a year
- Full-time
- Writing skills
- Mid-level
- Travel
- Health savings account
- Health insurance
Quick Apply
2d
Client Services Manager – Strategic Partner and Consultant Operations
Carolina Safety & Health Consultants, LLC —Raleigh, NC
- $80,000 - $105,000 a year
- Full-time
- Hybrid work
- Management
- Mid-level
- Bachelor's degree
- Travel reimbursement
- Paid holidays
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9d
Customer Success Manager
Clever Devices Ltd. —Apex, NC
- $90,000 - $130,000 a year
- Full-time
- Mid-level
- Accounting
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Community Lead, One City Center
WeWork —Durham, NC
- $60,000 a year
- Full-time
- Inventory management
- Mid-level
- Bachelor's degree
- Paid parental leave
- AD&D insurance
Client Success Manager
Green Irony —Raleigh, NC
- $95,000 - $115,000 a year
- Remote
- Sales
- Bachelor of Science
- Senior level
- Health insurance
- Dental insurance
Client Services Program Manager
Reworld Projects, LLC —Raleigh, NC
- $62,100 - $82,700 a year
- Full-time
- Pass drug screening
- Mid-level
- Microsoft Office
- Paid parental leave
- Health savings account
Quick Apply
Manager-Vendor Relations (Full-time Hybrid, Morrisville, North Carolina Based)
Alliance Health —Morrisville, NC
- $77,868 - $99,282 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Office
- Disability insurance
- Health insurance
Reentry Case Manager
Wake County Government —Raleigh, NC
- $26.44 - $35.23 an hour
- Monday to Friday
- Spanish
- English
- Mid-level
7d
Client Relationship Manager
Carolina Family Estate Planning —Cary, NC
- $60,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager
Safety Plus, Inc. —Raleigh, NC
- $60,000 - $70,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
Quick Apply
8d
Operations Support Manager
Worldwide Clinical Trials —Durham, NC
- $52,500 - $104,500 a year
- Full-time
- 5 years
- Bachelor's degree
- Organizational skills
Eagles Landing Park Center Manager
Town of Holly Springs —Holly Springs, NC
- $79,322.62 - $118,983.94 a year
- Weekends as needed
- 5 years
- Writing skills
- Pass drug screening
- Disability insurance
- Health insurance
5d
Client Relationship Manager M-F 8 AM - 5 PM EST
UPS —Durham, NC
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Computer literacy
Health Promotion Program Manager I
Health Fitness Corporation —Durham, NC
- $53,000 - $63,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
9d

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client experience manager jobs near durham nc

Manager, Project Management

BioAgilytix -
Durham, NC

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Job Details

Full-time
12 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Customer communication
Staff supervision
Team supervision
Writing skills
Coaching
Customer relationship management
Client management
Desktop applications
Leading team collaboration initiatives
Managing projects
Cross-functional communication

Full Job Description

At BioAgilytix, we are passionate about premier science and the impact it has on our world. Our team of highly experienced scientists and professionals deliver tailored services for supporting new medicine breakthroughs with best-in-class bioanalytical services. We are tirelessly committed to our customers by being solution-oriented and deadline-driven. . . and we are growing. Our culture is fast-paced, fun and never boring. Because we work across numerous clients and drug modalities, your career can develop rapidly. You’ll gain experience with a variety of challenges all while you enable life-changing, life-saving therapeutics to the patients who need them.

Essential Responsibilities

Act as customer’s internal advocate leveraging effective cross-site communication for project updates for transparency and efficiency
Lead higher level complexity projects and multiple projects concurrently from initiation to close out ensuring alignment with strategic goals ensuring within budget scope and forecasted timeline
Build strong partnership with internal and external stakeholders to define and monitor project timelines
Communicate regularly with Operations leadership team, commercial team, and customer. Report on the initially agreed upon customer and internal milestones and share progress, issues, and risks
Maintain a strong working relationship with internal stakeholders, including Quality Control, Quality Assurance and Sample Management
Proactively identify contract amendments required and communicate to proposals while monitoring amendment from delivery to execution
Track and manage the financial aspects of the project including revenue forecasting, milestone payments, pass through costs and FTE estimates to ensure on time and on budget.
Work with PMO leadership to develop and roll out initiatives for project tracking such as dashboards and key performance indicators (KPIs) to provide visibility for risk management and governance
Adhere to safety and compliance requirements

Leadership Responsibilities

Lead, coach, and manage project teams, providing feedback and professional development
Responsible for performance management of employees focusing on career growth
Provide regular updates, progress reports, and presentations for clear stakeholder communication
Frequently advises team on complex matters to support client outcomes.

Minimum Preferred Qualifications

Education/Experience:

Bachelor's degree in life science or related field with not less than eight (8) years’ experience in a biotechnology project management or related field; or
Masters’ degree in life science or related field with not less than six (6) years’ experience in a biotechnology project management or related field
Not less than one (1) years’ experience in previous leadership role:
Experience leading, coaching and developing employees by setting clear expectations, regular connections, and providing ongoing constructive feedback.
Knowledge in science with relevant regulations for Contract Resource Organization (CRO) preferred with experience working in biotech, pharmaceutical, CRO/CMO or similar
Highly Proficient in project management software (Smartsheet preferred)
Project Management Professional certification (preferred)

Skills:

Excellent oral and written communication skills, and ability to successfully interact with key internal stakeholders and clients
High level of proficiency in Microsoft Office (Word, Excel, Outlook)
Acute attention to detail
Ability to coordinate multiple projects/tasks while still delivering high quality results under time constraints
Strong organizational and project administration skills

Supervisory Responsibility

This position supervises project managers and project coordinators

Supervision Received

Infrequent supervision and instructions
Frequently exercises discretionary authority

Working Environment

Primarily office environment. Full-time in office attendance is required to support project coordination and team collaboration
Routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets

Physical Demands

Ability to work in an upright and/or stationary position for up to eight (8) hours per day
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists to operate office equipment
Ability to access and use a variety of computer software
Ability to communicate information and ideas so others will understand, with the ability to listen to and understand information and ideas presented through spoken words and sentences
Frequently interacts with others to obtain or relate information to diverse groups
Works independently with little guidance or reliance on oral or written instructions and plans work schedules to meet goals; requires multiple periods of intense concentration
Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence
Ability to perform under stress and multi-task
Regular and consistent attendance

Position Type and Expected Hours of Work

This is a full-time, site-based role
Some flexibility in hours is allowed, but the employee must be available during the “core” work hours as published in the BioAgilytix Employee Handbook
Occasional weekend, holiday, and evening work required

BENEFITS AND OTHER PERKS

Medical Insurance (HDHP with HSA; PPO), Dental Insurance, Vision Insurance, Flexible Spending Account (medical; dependent care), Short Term Disability \u007C Long Term Disability Life Insurance, Paid Time Off (4 weeks per year), Parental Leave, Paid Holidays (9 scheduled; 5 floating), 401k with Employer Match, Employee Referral Program

COMMITMENT TO EQUAL OPPORTUNITY

BioAgilytix provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other group protected by federal, state, or local law.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

client experience manager jobs in durham nc

Manager, Project Management

Regional Sales Manager

General Manager - NC State University Athletics

Operational Readiness Project Manager

Global Clinical Contracts Manager

PBM Client Experience Manager

Guest Services Manager for Luxury Travel Company

Client Services Manager – Strategic Partner and Consultant Operations

Customer Success Manager

Community Lead, One City Center

Client Success Manager

Client Services Program Manager

Manager-Vendor Relations (Full-time Hybrid, Morrisville, North Carolina Based)

Reentry Case Manager

Client Relationship Manager

Customer Success Manager

Operations Support Manager

Eagles Landing Park Center Manager

Client Relationship Manager M-F 8 AM - 5 PM EST

Health Promotion Program Manager I

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