Top 13 Design director Jobs in Durham Nc

Director, Patient Experience Design & Optimization
Biogen —Research Triangle Park, NC
- $188,000 - $259,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Business Administration
- Paid parental leave
- Employee stock purchase plan
Director, Provider Service Design & Provider Experience
Labcorp —Durham, NC
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Employee stock purchase plan
- Disability insurance
5d
Director of Design Services
TriMark Digital —Raleigh, NC
- Full-time
- Hybrid work
- 3 years
- Quality control
- Mentoring
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Senior Director, Training & Instructional Design (Remote)
WCG —Cary, NC
- $119,700 - $186,000 a year
- Full-time
- Remote
- 11+ years
- Product management
- Travel
- Continuing education credits
- Health insurance
14d
Director, Architectural Design
CRB —Raleigh, NC
- $155,000 - $205,000 a year
- Full-time
- Hybrid work
- Background check
- Engineering
- Organizational skills
Quick Apply
Associate Director/Director, Program Design Biologics
FUJIFILM —Morrisville, NC
- 6 years
- Management
- Business development
Dir/Sr. Director Design - Reimbursement Support
Valeris, Inc. —Raleigh, NC
- Full-time
- Remote
- Background check
- Pass drug screening
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
7d
Sr. Mngr/Associate Director, Process Design & Deployment
Valeris, Inc. —Raleigh, NC
- Full-time
- Background check
- Customer service
- Pass drug screening
- Health savings account
- AD&D insurance
Quick Apply
7d
Art Director, Brand Systems
Relay —Raleigh, NC
- Hybrid work
- Management
- Heavy lifting
- 5 years
- Paid parental leave
- Disability insurance
Quick Apply
Dir/Sr. Director Design - Reimbursement Support
Mercalis —Morrisville, NC
- $50,000 - $300,000 a year
- Full-time
- Bachelor's degree
- Travel
- Ability to sit for extended periods
- Health savings account
- AD&D insurance

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Senior Graphic Designer and Production Manager
University of North Carolina at Chapel Hill —Chapel Hill, NC
Demonstrated mastery of design principles through a portfolio of print or electronic products, including strong design, layout and typography skills.
$60,000 - $70,000 a year
2d
Sr. Manager, Creative and Content
Siemens —Raleigh, NC
This leader will be responsible for driving high-quality compelling creative, messaging and programs, and serving as the linkage between the reputation team and…
$109,670 - $188,006 a year

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Director of Design
Sbarro —Columbus, OH
Leads the internal design function that produces design packages, renderings, equipment layouts, and elevations for new stores, remodels, and non-traditional…
$100,000 - $130,000 a year
Quick Apply
7d
Director of Design
Crimson Design Group —Columbus, OH
Bachelor’s degree in Interior Design or a related field, or equivalent professional experience; Master’s preferred. ASID or NCIDQ certification preferred.
$140,000 - $160,000 a year
Quick Apply
6d

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design director jobs near durham nc

Director, Patient Experience Design & Optimization

Biogen -
Research Triangle Park, NC

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Job Details

Full-time
$188,000 - $259,000 a year

Benefits

Paid parental leave
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Optimizing workflow processes
Process design
Bachelor's degree
Data interpretation
Leading team collaboration initiatives
Process improvement planning
Cross-functional team management
Cross-functional communication
Experience design

Full Job Description

About This Role: As the Director of Patient Experience (PX) Design & Process Optimization, you will spearhead the strategy, design, and enhancement of the end-to-end patient experience within our Patient Services organization. You will play an integral role in defining how we measure PX effectiveness, identify opportunities for operational enhancement, and optimize content and messaging across various touchpoints. Your efforts will ensure experiences are consistent, empathetic, and aligned with industry best practices. Acting as a cross-functional leader and trusted partner, you will collaborate with Patient Services, Commercial, Compliance, Marketing, and Technology teams to drive alignment, change adoption, and measurable impact. Additionally, you will manage a small team of PX and process excellence professionals. This role is vital to delivering Patient Services excellence and differentiation, contributing significant value to patients, brands, and the enterprise.

What You’ll Do:

Lead therapeutic area-specific PX touchpoint management and optimization, ensuring alignment with our overarching PX strategy.
Support and inform PX touchpoint mapping across patient journeys, including processes, handoffs, and customer interactions.
Partner with Data Science & Operations to assess the effectiveness of patient touchpoints using quantitative and qualitative insights.
Identify experience gaps and optimization opportunities; develop clear business cases for change grounded in data and patient impact.
Define and track impact metrics to measure the effectiveness of experience improvements over time.
Own the end-to-end acquisition experience strategy, focusing on process and patient experience optimization.
Establish and oversee program KPIs, ensuring execution and accountability.
Partner with Data Science to evaluate the effectiveness of adherence programs and identify opportunities for improvement.
Lead end-to-end process reviews to identify friction points across Patient Services.
Oversee development and optimization of talking points, scripts, templates, and educational content used in patient interactions.
Maintain a deep understanding of PX trends, regulatory shifts, and competitive approaches across the healthcare ecosystem.
Build, develop, and manage the PX Design & Governance team, fostering a patient-first culture and high employee engagement.

Who You Are: You are a visionary leader with a passion for transforming patient experiences. You possess a strategic mindset and thrive in cross-functional settings, where you can drive alignment and inspire change. Your analytical skills allow you to identify opportunities for improvement, while your empathetic approach ensures that patient interactions are meaningful and impactful. You are committed to fostering a culture of high performance and engagement within your team, placing the patient at the center of all initiatives.

Required Skills:

10+ years of experience in patient experience design and process optimization.
Proven leadership experience managing cross-functional teams.
Strong analytical skills, with the ability to leverage data insights to drive decision-making.
Exceptional communication skills, both written and verbal.
Bachelor’s degree in Healthcare Management, Business Administration, or a related field.

Preferred Skills:

Experience with automation, self-service, and AI-enabled insights in healthcare settings.

Job Level: Management

Additional Information

The base compensation range for this role is: $188,000.00-$259,000.00

Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being ; including, but not limited to:

Medical, Dental, Vision, & Life insurances
Fitness & Wellness programs including a fitness reimbursement
Short- and Long-Term Disability insurance
A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
Up to 12 company paid holidays + 3 paid days off for Personal Significance
80 hours of sick time per calendar year
Paid Maternity and Parental Leave benefit
401(k) program participation with company matched contributions
Employee stock purchase plan
Tuition reimbursement of up to $10,000 per calendar year

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our Biogen.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

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Refine Your Search

design director jobs in durham nc

Director, Patient Experience Design & Optimization

Director, Provider Service Design & Provider Experience

Director of Design Services

Senior Director, Training & Instructional Design (Remote)

Director, Architectural Design

Associate Director/Director, Program Design Biologics

Dir/Sr. Director Design - Reimbursement Support

Sr. Mngr/Associate Director, Process Design & Deployment

Art Director, Brand Systems

Dir/Sr. Director Design - Reimbursement Support

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