Top 20 Desktop support technician Jobs in Durham Nc

Desktop Support Technician - Entry Level
New Era Technology —Durham, NC
- 8 hour shift
- English
- High school diploma or GED
- Organizational skills
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Desktop Support Level 2
Americas Technician Services —Raleigh, NC
- $25.00 - $38.50 an hour
- Urgently hiring
- Mid-level
- Windows
- Microsoft Office
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10d
NC Help Desk Support Technician (Field/Onsite)
Volunteers of America Chesapeake and Carolinas —Durham, NC
- $25.50 an hour
- Full-time
- Bilingual
- Computer Science
- Up to 50% travel
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IT Technician I
Town of Holly Springs —Holly Springs, NC
- $66,631.00 - $99,946.51 a year
- Weekends as needed
- Computer Science
- Writing skills
- Basic math
- Disability insurance
- Health insurance
18h
DESKTOP TECHNICIAN/ IT SUPPORT
EDI Integrated Business Solutions —Raleigh, NC
- Full-time
- Computer Science
- English
- Mid-level
Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Butner, NC
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
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IT Managed Service/Copier Technician
Total Laser Care of NC, Inc —Raleigh-Durham, NC
- $50,000 - $54,000 a year
- Full-time
- Google Workspace
- Software troubleshooting
- Customer service
- Health insurance
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11d
Desktop Support Technician
Ovation Workplace Services Inc —Swepsonville, NC
- $41,600 - $45,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
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Desktop Support Specialist
Software Technology Inc —Raleigh, NC
- Research
- Mid-level
- Office
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Customer Support Technician II - Windows
Computer World Services —Morrisville, NC
- Full-time
- Computer science
- Computer Science
- 5 years
IT Deployment and Testing Technician
Software Technology Inc —Butner, NC
- Weekends as needed
- Computer science
- Computer Science
- Customer service
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Instructional Support Technician - Field Support Technician
Wake County Public School System —Cary, NC
- Weekends as needed
- Google Workspace
- Mid-level
- Office
Principal Linux/AWS Systems Administrator - Polygraph
Northrop Grumman —Morrisville, NC
- $98,900 - $148,300 a year
- Overtime
- Windows
- 3 years
- Master's degree
- Paid holidays
- Disability insurance
Senior Service Support Analyst [Must have NCID Admin] - Raleigh, NC/On-Site
Software Technology Inc —Raleigh, NC
- Weekends as needed
- Computer literacy
- Writing skills
- Research
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Customer Service Professional II - macOS Team Lead
Computer World Services —Morrisville, NC
- Full-time
- Computer science
- Computer Science
- 5 years
Engineer: Tier 1 (On-site)
Trace3 —Raleigh, NC
- $80,000 - $85,000 a year
- English
- Research
- Mid-level
- Health savings account
- Disability insurance
Principal Linux Systems Administrator - Polygraph
Northrop Grumman —Morrisville, NC
- $98,900 - $148,300 a year
- Overtime
- Windows
- 3 years
- Master's degree
- Paid holidays
- Disability insurance
Helpdesk Dispatcher
Responsive Technology Partners —Raleigh, NC
- Full-time
- Entry level
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Desktop Support Level 2
Americas Technician Services —Raleigh, NC
CompTIA A+ or equivalent certification. Join a top-tier IT team providing *hands-on technical support* for end users across campus.
$25.00 - $38.50 an hour
Quick Apply
10d
IT Helpdesk Support Specialist- Tier 2 (Temporary Contract Staff Augmentation Role)
Ampere Computing —Durham, NC
Education: Bachelor’s in Computer Science, Computer Engineering, or related technical field; or equivalent experience is preferred.
$37.98 - $57.21 an hour

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12d

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Desktop Support Technician - Entry Level

New Era Technology -
Durham, NC

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Job Details

Qualifications

High school diploma or GED

Full Job Description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

SUMMARY:

We are seeking to hire an Entry Level 1 Desktop Support Technician to join our team. We will provide the right candidate with hands on education and training to enable the candidate to perform the responsibilities described below. The ideal candidate will be a self-starter, focused on positive outcomes for the customer. The candidate will be inquisitive by nature, who is able to view situations from multiple angles, and will naturally take the lead to resolve problems when they arrive. Finally, the ideal candidate will be confident in themselves to suggest improvements when they observe deficiencies.

PRIMARY DUTIES:

Monitoring computer hardware performance and diagnosing system issues.

How to install new hardware in computers including adding / replacing computer memory (RAM), installing disk drives

How to replace worn or defective parts and clean computer hardware according manufacturers' specifications

Performing equipment testing following repairs

Setting up new configurations for computers including OS image deployment

Installing, configuring, and upgrading software applications including rollout project

Troubleshoot and resolve software application and OS related problems.

Using IT Service Management tools and systems to track and route cases (problem and request tickets) including standards for updating and changing case standards.

Identify, prioritize, and escalate situations requiring urgent attention.

Perform system health check and mitigation to meet software and security standards including encryption, patching, and backup.

The core client hardware and software environment to be supported includes (but not limited to) - Lenovo ThinkPad laptops, Apple MacBooks, MAC OS, Microsoft Windows 10 OS, Microsoft Office 365 / 2011/ 2016, CrashPlan, McAfee AV / ePO, Cisco AnyConnect VPN, Adobe Suite, Ping ID, SCCM, Casper.

COMPENTENCY:

Positive attitude and collaborative approach in working within a team environment.

Strong customer service skills

Strong oral and written communications

Ability to learn and adapt quickly to changes.

Critical thinking and analytical capabilities in troubleshooting and problem solving.

Planning, organizing and prioritizing skills.

Attention to detail.

Ability to be flexible and handle stressful situations at times.

REQUIRED EDUCATION:

Highschool diploma or equivalent required

Bachelors or Associates in relevant field preferred

EXPERIENCE:

Up to one year of relevant experience

LANGUAGE SKILLS:

English proficiency

QUALIFICATIONS:

This is an entry level position is ideally suited to a recent graduate with up to 1 years' experience with 1 or more of the following.

Technical skills in installation and troubleshooting of relevant software and hardware.

Knowledge and experience providing customer services, preferably in an IT service environment.

Using any case management / support ticketing and knowledge-based systems

Experience of supporting Office 365

PHYSICAL DEMANDS:

Ability to lift up to 30 pounds.

Requires reliable transport in order to be onsite.

WORK ENVIRONMENT:

The candidate will work onsite under direction of the partner leadership team.

EXPECTED HOURS OF WORK:

8 hour shifts as directed by partner leadership. Typically, 8-5 with 1-hour unpaid lunch or 8:30-4:30 with half hour paid lunch.

New Era Technology, LLC., and its subsidiaries ("New Era" "we", "us", or "our") in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions ("Solutions").

View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/

We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com. If you suspect fraudulent activity, please contact us immediately at [email protected] .

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Refine Your Search

desktop support technician jobs in durham nc

Desktop Support Technician - Entry Level

Desktop Support Level 2

NC Help Desk Support Technician (Field/Onsite)

IT Technician I

DESKTOP TECHNICIAN/ IT SUPPORT

Service Desk Technician (Level I / Level II)

IT Managed Service/Copier Technician

Desktop Support Technician

Desktop Support Specialist

Customer Support Technician II - Windows

IT Deployment and Testing Technician

Instructional Support Technician - Field Support Technician

Principal Linux/AWS Systems Administrator - Polygraph

Senior Service Support Analyst [Must have NCID Admin] - Raleigh, NC/On-Site

Customer Service Professional II - macOS Team Lead

Engineer: Tier 1 (On-site)

Principal Linux Systems Administrator - Polygraph

Helpdesk Dispatcher

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