Top 298 Engagement specialist Jobs in Durham Nc

Onboarding Specialist (Remote)
LeagueApps —Raleigh, NC
- $62,014 - $93,021 a year
- Remote
- Mid-level
- 2 years
- Communication skills
- Commuter assistance
- Health savings account
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Residential Service Electrician and Sales Professional
Mr. Electric —Chapel Hill, NC
- $55,000 - $150,000 a year
- Full-time
- Background check
- English
- Residential
- Health insurance
- Dental insurance
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Hospitality Live AV Professionals
SBMG —Durham, NC
- $18 - $20 an hour
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Continuous improvement
- Paid time off
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Clinical Nurse Specialist (CNS Certified) - Cardiac Stepdown
Duke Health —Durham, NC
- Full-time
- Nursing
- Surgery
- RN License
- Relocation assistance
Medicaid Value Based Care Specialist
DataStaff, Inc. —Raleigh, NC
- $40 - $42 an hour
- Full-time
- Hybrid work
- Background check
- Nursing
- Microsoft Excel
- Paid holidays
- Health insurance
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1d
Corporate Safety & Risk Specialist
CFE, Inc. —Apex, NC
- $80,000 - $100,000 a year
- Full-time
- Spanish
- Construction site
- 5 years
- Fuel card
- Health savings account
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3d
HR Benefits Specialist
Beacon Hill Staffing Group —Raleigh, NC
- Up to $65,000 a year
- Contract
- Microsoft Excel
- HIPAA
- Mid-level
- Dental insurance
- Parental leave
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1d
Market Leasing Specialist | Raleigh
MAA —Durham, NC
- Weekends as needed
- Bilingual
- Microsoft Excel
- Microsoft Outlook
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3d
Field Engagement Specialist
Southern Premier Roofing —Raleigh, NC
- $61,146 - $70,000 a year
- Full-time
- Driver's License
- In-person
- Outdoor work
- Paid training
- Health insurance
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Sales Specialist
Calyx Senior Living —Raleigh, NC
- Full-time
- Hospitality
- Mid-level
- 3 years
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1d
Administrative Specialist - Patient Care Services
Duke Health —Durham, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
5d
Onboarding Specialist
Diffusely —Raleigh, NC
- Full-time
- Remote
- Mid-level
- Visual & Performing Arts
- 2 years
10d
Autism Support Professional/DSP
AUTISM SOCIETY OF NC INC —Raleigh, NC
- $16 - $21 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Driver's License
- Paid training
- Mileage reimbursement
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Health Promotion and Outreach Specialist (Full-time Remote, North Carolina Based)
Alliance Health —Morrisville, NC
- $29.54 - $37.66 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
11d
Physician Engagement Specialist I
American Board of Anesthesiology Inc —Raleigh, NC
- Full-time
- Writing skills
- Research
- High school diploma or GED
Quick Apply
Certified Peer Support Specialist
Counseling Wellness & Health, PLLC —Raleigh, NC
- $23.45 - $28.25 an hour
- Part-time
- Addiction Medicine
- Mid-level
- Organizational skills
Quick Apply
Benefits & Leave Specialist
Easterseals PORT Health —Raleigh, NC
- $68,000 a year
- Full-time
- Hybrid work
- Writing skills
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Behavioral Support Specialist- Teaching Assistant
Families & Communities Rising, Inc. —Durham, NC
- School experience
- Classroom
- CPR Certification
- Paid holidays
- Dental insurance
Quick Apply
IT Helpdesk Support Specialist- Tier 2 (Temporary Contract Staff Augmentation Role)
Ampere Computing —Durham, NC
- $37.98 - $57.21 an hour
- Temporary
- Computer Science
- Inventory management
- Mid-level
Human Resource Specialist- PMO
Lenovo —Morrisville, NC
- Full-time
- Mid-level
- Office
- Analysis skills

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Onboarding Specialist (Remote)

LeagueApps -
Raleigh, NC

Quick Apply

Job Details

$62,014 - $93,021 a year

Benefits

Work from home stipend
Commuter assistance
Health savings account
Health insurance
Dental insurance
Vision insurance
Gym membership

Qualifications

Customer records maintenance
Managing customer accounts
Customer relationship building
Client onboarding
Account maintenance
Triage
Software implementation
Zoom
Mid-level
Incident Escalation
User training (technical support)
Managing clients in a customer support role
Zendesk
Task prioritization
Customer engagement
SaaS platforms
Technical customer support solution
Experience with SaaS (as product category for technical sales engineers)
Managing projects
CRM system proficiency
Gmail
SaaS
Account management
Escalation handling
2 years
Communication skills
Pre-sales
Time management

Full Job Description

Who We Are: LeagueApps is the operating system and community for youth and local sports leaders, equipping them with the technology, tools, and professional network they need to grow, scale, and play for the future. Our platform powers thousands of clubs, tournaments, leagues, camps, and facilities, serving over 10 million participants nationwide. Backed by professional leagues, teams, and athletes as investors and partners, we're helping modernize the youth sports industry with our best-in-class SaaS platform.

We operate at the intersection of sports, technology, and community. From registration to payments to communications, our platform makes running sports seamless for organizations across the country. Beyond software, we foster a community of leaders, sharing insights on critical issues like increasing girls' participation in sports, preventing youth injuries, and understanding how technology is shaping the future of play.

Mission-driven at our core, our purpose is to create amazing sports experiences for all. To further this mission, we founded and continue to support the FundPlay Foundation, a registered 501(c)(3) nonprofit dedicated to strengthening sports-based youth development organizations. FundPlay helps bring meaningful sports opportunities to hundreds of thousands of underserved kids and communities every year.

Role Mission: The Onboarding Specialist will be the first point of contact for new LeagueApps partners, guiding them through the full activation process to ensure they find value in our platform quickly and confidently. In this role, you will manage all phases of partner onboarding—from initial kickoff calls through site implementation and platform training—across a diverse portfolio of new accounts. You will be responsible for driving strong activation rates across your book of business while maintaining an efficient and consistent approach to every partner launch. Your ability to build trust, set clear expectations, and keep onboardings on track will be the key to your success in this role.

What You'll Do:

Manage all phases of partner onboarding, launch, and activation across your assigned portfolio, including:
- Initial Kickoff Calls
- Program Setup through all year one programming
- Site Implementations
- Platform Training Sessions
Conduct 45–60 minute 1:1 training sessions with new partners, guiding them through platform setup and the full capabilities of the platform..
Maintain an active book of business of onboarding partners, managing multiple launches simultaneously with consistency and care.
Drive strong activation rates of new partner EARR sold through timely, consistent follow-up and proactive partner engagement.
Complete internal pre-kickoff preparation, including reviewing Salesforce Launch Handoffs, confirming gateway setup, and building partner-specific onboarding decks.
Perform consistent follow-up with partners every 3 business days and acknowledge all partner communications within 24 business hours.
Triage and route partner issues appropriately—escalating troubleshooting, member management, and gateway items to the Support team via warm handoffs.
Spot-check partner accounts in the LeagueApps management console and Salesforce to confirm accuracy of rates, org details, and launch status.
Maintain accurate records in Salesforce and Gainsight, keeping all launch details and session notes up to date.
Prioritize your book of business strategically, allocating time based on partner EARR, responsiveness, and estimated transacting start date.
Set clear boundaries with partners around scheduling, scope of work, and timelines to ensure efficient onboarding and protect your capacity.
Collaborate with Sales Consultants on smooth handoffs and loop in your manager when partner escalations or boundary issues arise.
Be the face of LeagueApps to new partners during their critical first weeks on the platform!
Likes—and needs—to win.

Who You Are:

2+ years of experience in a customer-facing role such as onboarding, customer success, account management, or technical support, ideally at a SaaS company.
Strong communicator with the ability to clearly explain platform concepts and processes to non-technical audiences.
Highly organized and self-motivated, with excellent time management skills and the ability to manage a high-volume workload independently.
Comfortable with ambiguity and quick to learn new tools and processes in a fast-paced environment.
A natural relationship-builder who creates trust quickly and follows through on commitments.
Detail-oriented, with a proven ability to manage multiple projects and deadlines simultaneously without letting things fall through the cracks.
Resourceful and solutions-oriented—you assess issues before escalating and find ways to assist partners efficiently.
Comfortable using tools such as Salesforce, Zendesk, Zoom, Gmail, and Gainsight (or willing to learn quickly).
Passionate about youth and professional sports and energized by the mission of bringing sports access to all kids and communities.

Compensation & Benefits:

Base Salary Band: $62,014–$93,021
Health Benefits: Medical, Dental, Vision coverage, HSA
Commuter Benefits
Home-Office Stipend
Sports Leagues subsidies for employees and their children
Cell phone and gym subsidies
Mental Health Resources; Talk Space
Social impact opportunities through our FundPlay initiative that includes events, volunteering and grant-making

LeagueApps is an equal-opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We are committed to building a diverse, inclusive, and equitable organization, and to helping youth sports organizers across the country do the same.

The duties listed are not exclusive and other duties may be assigned as needed or desired by the employer to meet business needs. The employer reserves the right to change, add to or eliminate positions as it deems appropriate. Your employment will be at-will, meaning you or LeagueApps Inc. may terminate the employment relationship at any time, with or without cause or advance notice, for any reason.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes benefits, and other opportunities at LeagueApps. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal pay parity relative to other LeagueApps employees. We expect the majority of the candidates who are offered roles at LeagueApps to fall healthily throughout the range based on these factors.

Quick Apply

Refine Your Search

engagement specialist jobs in durham nc

Onboarding Specialist (Remote)

Residential Service Electrician and Sales Professional

Hospitality Live AV Professionals

Clinical Nurse Specialist (CNS Certified) - Cardiac Stepdown

Medicaid Value Based Care Specialist

Corporate Safety & Risk Specialist

HR Benefits Specialist

Market Leasing Specialist | Raleigh

Field Engagement Specialist

Sales Specialist

Administrative Specialist - Patient Care Services

Onboarding Specialist

Autism Support Professional/DSP

Health Promotion and Outreach Specialist (Full-time Remote, North Carolina Based)

Physician Engagement Specialist I

Certified Peer Support Specialist

Benefits & Leave Specialist

Behavioral Support Specialist- Teaching Assistant

IT Helpdesk Support Specialist- Tier 2 (Temporary Contract Staff Augmentation Role)

Human Resource Specialist- PMO

I want to receive the latest job alert for engagement specialist in durham nc

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