Top 34 Hardware technician Jobs in Durham Nc

MSP Tier 1 IT Support Tech-Not Remote
TeamLogic IT, Durham, NC —Durham, NC
- $22 - $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
11d
Technology Support Technician
University of North Carolina at Chapel Hill —Chapel Hill, NC
- $55,265 - $66,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Health insurance
- Retirement plan
10d
MSP Tier 2 IT Support Technician -Not Remote
TeamLogic IT, Durham, NC —Durham, NC
- $28 - $36 an hour
- Weekends as needed
- Computer science
- Azure
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
DESKTOP TECHNICIAN/ IT SUPPORT
EDI Integrated Business Solutions —Raleigh, NC
- Full-time
- Computer Science
- English
- Mid-level
Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Butner, NC
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
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Computer (IT) Field Technician, Raleigh, NC
COMPUtek Dental Systems —Raleigh, NC
- $23 - $24 an hour
- Full-time
- Background check
- Dental office
- Mid-level
- Paid holidays
Quick Apply
Tech Support Engineer IV (Remote)
Brain Corp —Raleigh, NC
- $44.19 - $57.19 an hour
- Remote
- Computer science
- 6 years
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
IT Deployment and Testing Technician
Software Technology Inc —Butner, NC
- Weekends as needed
- Computer science
- Computer Science
- Customer service
Quick Apply
IT Technician II
Chapel Hill - Carrboro City Schools —Chapel Hill, NC
- Full-time
- School experience
- Google Workspace
- Azure
QA Technician - Hardware & Firmware
Bradford White —Morrisville, NC
- Analysis skills
- Electrical experience
- Plumbing
Quick Apply
12d
Computer Audit Technician
PlanITROI —Youngsville, NC
- Full-time
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Paid time off
10d
Hardware Technician
Innovative Fabrication —Raleigh, NC
- From $18 an hour
- Full-time
- High school diploma or GED
- Assembly
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Service Desk Technician II
Valeris, Inc. —Morrisville, NC
- Full-time
- Background check
- Computer science
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
10d
Electronics Repair Technician
uBreakiFix —Durham, NC
- $14 - $20 an hour
- Part-time
- High school diploma or GED
- Analysis skills
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
2d
Senior Support Technician
AGBO —Raleigh, NC
- Full-time
- Google Workspace
- US work authorization
- Senior level
Quick Apply
Information Technology Support Technician
SOUTHEASTERN BAPTIST THEOLOGICAL SEMINARY —Wake Forest, NC
- $15.45 an hour
- Part-time
- Computer Science
- Office
- Windows
12d
Field Technician I
Catapult —Raleigh, NC
- $40,000 - $50,000 a year
- Full-time
- Windows
- Driver's License
- Travel
- Profit sharing
- Paid parental leave
Quick Apply
Field Technician (Raleigh, North Carolina Area)
CVS Health —Raleigh, NC
- $18.50 - $31.72 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
10d
Network Operations Technician
Capitol Broadcasting Company Inc —Raleigh, NC
- Weekends as needed
- Pass drug screening
- Office
- Ability to lift 50 pounds
- Free parking
- Health insurance
9d
Desktop Support Technician
Ovation Workplace Services Inc —Swepsonville, NC
- $41,600 - $45,000 a year
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply

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MSP Tier 1 IT Support Tech-Not Remote

TeamLogic IT, Durham, NC
Durham, NC

Quick Apply

Job Details

Full-time
$22 - $28 an hour
11 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Customer communication

Full Job Description

Benefits:

Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance

Summary:

We are seeking a diligent and enthusiastic Managed IT Services (MSP) Level 1 Technician to join our team. The successful candidate will be responsible for providing technical support and services to small to medium-sized businesses (SMBs). This role requires a proactive individual with a strong understanding of IT (hardware & software installation, maintenance, and support), exceptional problem-solving skills, and a dedication to customer satisfaction. At TeamLogic IT, we strive to provide the best customer experience (CX) to everyone we interact with, so interpersonal and strong communication skills are required.

Responsibilities:

Technical Support: Provide remote and on-site technical support to SMB clients, troubleshooting hardware and software issues promptly and efficiently.
System Maintenance: Perform routine maintenance tasks on client systems, including updates, backups, and system monitoring to ensure optimal performance and security.
Incident Management: Act as the first point of contact for all IT-related incidents and service requests, ensuring accurate logging, tracking, and resolution in line with service level agreements (SLAs).
Client Communication: Maintain clear and effective communication with clients, providing regular updates on incident status and ensuring a high level of customer satisfaction.
Documentation: Create and maintain detailed documentation of client systems, configurations, and procedures to support seamless service delivery. Effectively documenting the issue and resolution in our ticketing system.
Security Management: Implement and monitor security measures to protect client data and systems, including antivirus updates, firewall configurations, and regular security audits.
Hardware and Software Installation: Assist with the installation and configuration of hardware and software for new and existing clients, ensuring compatibility and functionality within their IT environment.
Continuous Improvement: Identify opportunities for process improvements and contribute to the development of best practices within the team.

Knowledge, Skills, & Qualifications:

Education: A degree or diploma in Information Technology, Computer Science, or a related field.
Experience: Prior experience in an MSP or IT support environment, preferably servicing SMB clients.
Technical Skills: Proficiency in Windows and macOS operating systems, network configurations, and common business applications (e.g., Microsoft 365, G Suite).
Certifications: Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are advantageous.
Problem-Solving: Strong analytical and troubleshooting skills with a keen attention to detail.
Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
Customer Service: A customer-focused approach with a commitment to delivering high-quality service and building strong client relationships.
Team Player: Ability to work effectively both independently and as part of a collaborative team.

Preferred Additional Qualifications

Experience with Remote Monitoring and Management (RMM) tools: Familiarity with RMM tools like NinjaRMM or similar platforms.
Experience with Ticketing Systems: Knowledge of ticketing systems such as Autotask PSA, ServiceNow, Zendesk, or similar.
Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).
Experience with Cloud Services: Understanding of cloud platforms such as AWS, Azure, or Google Cloud.

Work Environment

This position primarily involves remote support with occasional on-site visits to client locations. The role demands a high level of adaptability and the ability to manage multiple tasks simultaneously.

Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
Collaborative and supportive team culture.

Benefits:

Competitive salary and performance-based bonuses
Comprehensive health, dental, and vision insurance
Retirement savings plan with company match
Paid time off and holidays
Professional development and certification reimbursement
Opportunities for career advancement

Company Overview

We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

Quick Apply

Refine Your Search

hardware technician jobs in durham nc

MSP Tier 1 IT Support Tech-Not Remote

Technology Support Technician

MSP Tier 2 IT Support Technician -Not Remote

DESKTOP TECHNICIAN/ IT SUPPORT

Service Desk Technician (Level I / Level II)

Computer (IT) Field Technician, Raleigh, NC

Tech Support Engineer IV (Remote)

IT Deployment and Testing Technician

IT Technician II

QA Technician - Hardware & Firmware

Computer Audit Technician

Hardware Technician

Service Desk Technician II

Electronics Repair Technician

Senior Support Technician

Information Technology Support Technician

Field Technician I

Field Technician (Raleigh, North Carolina Area)

Network Operations Technician

Desktop Support Technician

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