Top 39 Helpdesk technician Jobs in Durham Nc

IT Support Assistant
Chapel Hill - Carrboro City Schools —Chapel Hill, NC
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
Associate Technician, Service Desk
Martin Marietta Materials —Raleigh, NC
- On call
- Windows
- Children
- Entry level
- Paid holidays
- Disability insurance
6d
Help Desk Technician
Custom Computer Specialists —Raleigh, NC
- No experience needed
- Windows
- Warehouse
- Paid holidays
- Disability insurance
Quick Apply
DESKTOP TECHNICIAN/ IT SUPPORT
EDI Integrated Business Solutions —Raleigh, NC
- Full-time
- Computer Science
- English
- Mid-level
End User and Network Support Technician
Emerge Consulting Group —Raleigh-Durham, NC
- $40,000 - $48,000 a year
- Full-time
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
16h
Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Butner, NC
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
Associate Technician, Service Desk
Martin Marietta —Raleigh, NC
- Full-time
- Windows
- Entry level
6d
IT Support Specialist
North State Bank —Raleigh, NC
- Full-time
- Mid-level
- Office
- Organizational skills
Sr. IT Support Specialist
HUMACYTE GLOBAL INC —Durham, NC
- Full-time
- Azure
- Microsoft Outlook
- 5 years
- Paid parental leave
- Paid holidays
Quick Apply
IT Help Desk Technician – Level 1 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Organizational skills
- Communication skills
- Entry level
Tier 3 IT Support Engineer
Atlantic Technology Services —Raleigh, NC
- $70,000 - $90,000 a year
- On call
- 5 years
- AWS
- Driver's License
Quick Apply
Computer Technician (Bilingual Spanish/English)
Kramden Institute —Durham, NC
- $18 an hour
- Part-time
- Spanish
- Computer literacy
- English
- Flexible schedule
Quick Apply
8d
Desktop Support Specialist
Software Technology Inc —Raleigh, NC
- Research
- Mid-level
- Office
Quick Apply
IT Help Desk Technician – Level 3 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Mid-level
Community Solutions Central Operations Specialist I
Spectrum —Morrisville, NC
- Weekends as needed
- Data analysis skills
- English
- Mid-level
- Opportunities for advancement
IT Help Desk Technician – Level 2 SkillBridge Fellow
Divers Alert Network (DAN) —Durham, NC
- Full-time
- Mid-level
Specialist - Expert
viva —Raleigh, NC
- $44.83 - $49.83 an hour
- 7 years
- Research
- Travel
6d
Desktop Engineer
Intellibee —Raleigh, NC
- 7 years
- Research
- Mentoring
- Health insurance
- 401(k)
5d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Carrboro, NC
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Instructional Support Technician - Telecommunications Analyst
Wake County Public School System —Cary, NC
- Weekends as needed
- Microsoft Excel
- Mid-level
- Office

I want to receive the latest job alert for helpdesk technician in durham nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near durham nc

IT Support Assistant

Chapel Hill - Carrboro City Schools -
Chapel Hill, NC

Apply Now

Job Details

Full-time

Qualifications

Computer operation
High school diploma or GED
Driver's License
Client services

Full Job Description

Chapel Hill- Carrboro City Schools

Job Description

Job Title: IT Support Assistant

Salary Schedule: Classified; CHCCS Salary Page

Reports To: Coordinator of Client Services and Asset Management

Salary Grade: 102

Work Location: Lincoln Center

FLSA Status: Nonexempt

Work Schedule: 12 Month - Full Time

Position Summary

The IT Support Assistant is responsible for delivering responsive, high-quality technical support and ensuring seamless, reliable technology operations across all district and school sites. This position plays a key role in maintaining IT service continuity under the direction of the Information Technology Department.

Essential Duties

Follows established procedures for processing IT support requests, documents in-progress and completed work, and closes support tickets within established Service Level Agreements (SLAs).
Assists in maintaining inventory of physical assets and maintains a parts inventory.
Processes surplus equipment at assigned locations.
Delivers and picks up equipment to be repaired at approved vendor sites.
Works with other IT technicians to troubleshoot and repair computer equipment, peripherals, software applications, network connections and classroom presentation equipment at assigned locations.
Assists with the installation of new hardware and software products, including peripherals – printers, scanners, etc. – and network connections for Internet and web application access.
Participates in small and large scale hardware and software upgrades, including computer components, operating system upgrades, software drivers, etc.
Participates in help desk ticket support and coordination.
Perform related duties as assigned by supervisor
Maintain compliance with all company policies and procedures
Sets up computer and AV equipment for special programs and meetings (as needed).
Other tasks as assigned by the Coordinator of Client Services and Asset Management

Education/Experience Requirements

High School diploma or GED required
Valid NC Drivers License
Previous experience working within a customer service or computer support environment preferred.
General knowledge of various device and operating system types (Apple, Windows and Google) .
Ability to communicate with users to determine the nature of problems.
Self initiative in being part of a team and assisting technical staff.
Such alternative qualifications as the Board may find appropriate and acceptable.

Physical Requirements

Must be able to physically perform the basic operational functions of stooping, kneeling, crouching, reaching, standing, walking, hearing and repetitive motion.
Ability to lift a minimum of 50 pounds.
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Disclosure

This document provides descriptive information about the above Chapel Hill-Carrboro City School position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Chapel Hill-Carrboro City School reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Approved By: _____________________ Date Created/Revised: 11/11/2025

Apply Now

Refine Your Search

helpdesk technician jobs in durham nc

IT Support Assistant

Associate Technician, Service Desk

Help Desk Technician

DESKTOP TECHNICIAN/ IT SUPPORT

End User and Network Support Technician

Service Desk Technician (Level I / Level II)

Associate Technician, Service Desk

IT Support Specialist

Sr. IT Support Specialist

IT Help Desk Technician – Level 1 SkillBridge Fellow

Tier 3 IT Support Engineer

Computer Technician (Bilingual Spanish/English)

Desktop Support Specialist

IT Help Desk Technician – Level 3 SkillBridge Fellow

Community Solutions Central Operations Specialist I

IT Help Desk Technician – Level 2 SkillBridge Fellow

Specialist - Expert

Desktop Engineer

Now Hiring IT and Telecom Field Technicians

Instructional Support Technician - Telecommunications Analyst

I want to receive the latest job alert for helpdesk technician in durham nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected