Top 1020 Operational excellence team leader Jobs in Durham Nc

Regional Home Services Operations Support Manager - Mid Atlantic Region
Southern Home Services —Raleigh, NC
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
5d
Branch Manager – Construction Services
Confidential —Raleigh, NC
- $64,366.33 - $77,516.45 a year
- Full-time
- Sales
- Office
- Business development
- Health insurance
- Dental insurance
Quick Apply
13d
PMO Lead
Guerbet —Raleigh, NC
- Full-time
- 3 years
- Master's degree
- Mentoring
MES Developer Consultant
Deloitte —Raleigh, NC
- $91,100 - $179,500 a year
- Full-time
- Up to 50% travel
- Engineering
- ERP systems
Executive Chef
Midwood Smokehouse —Raleigh, NC
- Up to $90,000 a year
- Full-time
- ServSafe
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Executive Director
Brookdale Senior Living Inc. —Durham, NC
- Nights as needed
- Writing skills
- 3 years
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
Center Manager
European Wax Center —Raleigh, NC
- $50,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Senior EHS Specialist - Environmental and Sustainability
Millennium Print Group —Raleigh, NC
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
12d
QA Operations Head (Associate Director)
Novartis —Durham, NC
- $138,600 - $257,400 a year
- Full-time
- Bachelor of Science
- 8 years
- Bachelor's degree
- Health insurance
- 401(k) matching
Director of Nursing and Quality Assurance
Avardis Health Management —Raleigh, NC
- Full-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Paid holidays
Quick Apply
3d
Physician
Curana Health —Wake Forest, NC
- $150,000 - $200,000 a year
- Part-time
- Clean driving record
- Medicine
- Skilled nursing facility
- Disability insurance
- Health insurance
Industrial Systems Engineer
Millennium Print Group —Raleigh, NC
- Full-time
- 5 years
- Data analysis skills
- Analysis skills
- AD&D insurance
- Paid holidays
Quick Apply
Project Engineer, Program Systems & Governance
Millennium Print Group —Raleigh, NC
- Full-time
- Engineering
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
Quick Apply
Team Captain Operations
DICK'S Sporting Goods —Holly Springs, NC
- Full-time
- Background check
- Merchandising
- Mid-level
Project Manager
LINDSAY PRECAST MASTER —Franklinton, NC
- Full-time
- Construction site
- 5 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Quality Manager
PeopleShare —Mebane, NC
- Call employer
- Spanish
- 3 years
- Master's degree
Quick Apply
Technical Program Manager
Millennium Print Group —Raleigh, NC
- Full-time
- 5 years
- Engineering
- Continuous improvement
- AD&D insurance
- Paid holidays
Quick Apply
Quality Engineer
Millennium Print Group —Raleigh, NC
- Full-time
- Engineering
- Mid-level
- 3 years
- AD&D insurance
- Paid holidays
Quick Apply
Specialist, Security and Loss Prevention (Overnight)
Millennium Print Group —Durham, NC
- Overnight shift
- Bilingual
- Military
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Director, Finance & Accounting
Millennium Print Group —Raleigh, NC
- Full-time
- CPA
- ERP systems
- Office
- AD&D insurance
- Paid holidays
Quick Apply

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operational excellence team leader jobs near durham nc

Regional Home Services Operations Support Manager - Mid Atlantic Region

Southern Home Services -
Raleigh, NC

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Microsoft Word
Fleet GPS tracking
Microsoft Excel
Customer relationship building
Presentation software
Team leadership
Client rapport building
Change management
Profit & loss
Driver's License
Customer relationship management (CRM) systems (technically supported)
Investigative GPS tracking
Business operations
Financial dashboard metrics

Full Job Description

Regional Operations Support Manager

Location: Remote but must reside near one of our current locations in the Mid-Atlantic Region. Jacksonville, FL; Ocean Isle Beach and Raleigh, North Carolina; Greer and Myrtle Beach, South Carolina; Douglasville and Atlanta, Georgia Area.

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.

Position Summary:

The Regional Operations Support Manager partners with local General/Line Managers to audit, coach, and optimize operations to maximize regional Gross Margin and EBITDA without holding direct line authority.

Duties/Responsibilities:

Margin Improvement & Cost Control
EBITDA Optimization: Implement regional cost-containment strategies to aggressively improve gross margins and center EBITDA.
Labor Efficiency: Conduct ticket dives, audit timecard adherence, OT hours, labor efficiency, dispatch efficiency, and technician utilization rates to reduce direct labor costs.
Service Pricing Integrity: Enforce standardized multi-trade flat-rate pricing guides to minimize field discounting and protect gross margins. Audit Pricebook Pro services and tasks to ensure correct pricing
Warehouse and Inventory: Oversee warehouse controls to minimize inventory and ensure proper truck stock and replenishment processes. Coach on correct inventory and count processes. Leverage vendor partnerships when possible.
Process Adherence & Operational Execution
Playbook Implementation: Ensure adherence to SoOps operational blueprint across dispatching, sales, and service.
CRM Accountability: Mandate 100% data compliance within ServiceTitan to ensure accurate regional reporting and KPIs.
Non-Productive jobs Mitigation: Audit diagnostic and installation quality protocols to lower recall and return work rates, reduce $0 jobs and diagnostic only jobs and protect labor margins.
Safety Enforcement & Risk Mitigation
Zero-Incident Culture: Ensure safety training completion and adherence to safety protocols through collaboration with General Managers/Line Managers/and safety captains, OSHA compliance checks, and EPA refrigerant logging across all branches.
Fleet Accountability: Monitor GPS tracking and telematics data to enforce safe driving, reduce fuel costs, and limit vehicle liabilities.
Field Audits: Conduct unannounced multi-trade job site inspections to ensure strict PPE usage and code-compliant installations.
AR Reduction & Cash Flow Optimization
Collection at Time of Service: Enforce a strict "COD" (Cash on Delivery) policy, requiring field technicians to collect 100% payment upon job completion.
Financing Penetration: Drive technician adoption of consumer financing programs at the kitchen table to boost average tickets and ensure instant funding.
Aging AR Resolution: Partner with branch managers to clear residual 30/60/90-day outstanding balances and streamline invoicing workflows. Additional duties as assigned
Education and Experience:
5+ years of multi-site operations experience or proven track record of operational excellence ideally within a home services platform.
Turnaround Track Record: Proven success transforming underperforming branches into high-margin, highly compliant business units.
Fluent with Microsoft Word, Excel and PowerPoint.
High School diploma or GED preferred.

Required Skills/Abilities:

Data-Driven Leadership: Ability to dissect P&L statements, identify margin leakage, and quickly execute corrective action plans.
Change Management: Strong leadership presence to overcome technician push back and drive adoption of processes.
Tech Stack Mastery: Advanced proficiency in ServiceTitan, fleet telematics, and real-time financial dashboards.
Ability to easily cultivate strong rapport with customers and co-workers
Find it rewarding to organize, prioritize and manage time effectively to see a task through to completion
Work well independently & with integrity in a structured yet relaxed environment
Enjoy patiently, empathetically helping others
Valid driver license with acceptable driving record is required; extensive travel is required including overnight travel.
Excellent written and verbal communication skills.

The physical requirements of this job include:

Perform work while sitting and/or standing at an individual workstation or office
Communicate verbally via phone or other communication device.
Ability to stand, walk and sit; talk or hear, both in person and by telephone
Use hands to type, handle or feel objects or controls; reach with hands and arms.
Occasionally stoop, kneel, bend, crouch and lift up to 10 pounds.
Work is usually performed at various business locations.
Extensive travel required, including overnight travel.
Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

Benefits

We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training and growth plans. Come be a part of the team our customers call the finest in the industry.

Reliable, Year-Round Work
Weekly Paychecks
Paid Time Off and Paid Holidays
Comprehensive Medical, Dental and Vision Benefits
Company Matched 401k

Southern Home Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.

Quick Apply

Refine Your Search

operational excellence team leader jobs in durham nc

Regional Home Services Operations Support Manager - Mid Atlantic Region

Branch Manager – Construction Services

PMO Lead

MES Developer Consultant

Executive Chef

Executive Director

Center Manager

Senior EHS Specialist - Environmental and Sustainability

QA Operations Head (Associate Director)

Director of Nursing and Quality Assurance

Physician

Industrial Systems Engineer

Project Engineer, Program Systems & Governance

Team Captain Operations

Project Manager

Quality Manager

Technical Program Manager

Quality Engineer

Specialist, Security and Loss Prevention (Overnight)

Director, Finance & Accounting

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